Associate IT Technician
Saronic Technologies —Austin, TX
- Full-time
- Computer science
- Computer Science
- Office
- Paid parental leave
- Paid holidays
Quick Apply
IT Service Desk & Onsite Technician (Tier 1) - Hybrid (Austin, TX)
Commonoffice —Austin, TX
- Full-time
- Windows
- Driver's License
- In-person
Quick Apply
IT Helpdesk Technician (Tier 1)
Austin Achieve Public Schools —Austin, TX
- Full-time
- Background check
- School experience
- Spanish
Quick Apply
IT Service Desk L2 - L3 Support Technician
Vintage IT Services —Austin, TX
- $70,000 - $80,000 a year
- Full-time
- Google Workspace
- Windows
- Residential
- Health insurance
- Paid time off
Quick Apply
Help Desk Support Technician
ALCON DTS —Austin, TX
- Full-time
- Google Workspace
- Azure
- Mid-level
- Disability insurance
- Dental insurance
IT Technician
Endodontic Practice Partners —Austin, TX
- Full-time
- Remote
- Dental office
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Technology Support Technician
Sport Clips - Support Center —Georgetown, TX
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
IT Systems Analyst
Brohn Homes —Austin, TX
- Weekends as needed
- Up to 50% travel
- Construction site
- Mid-level
Senior Help Desk Technician II
Contact Government Services, LLC —Austin, TX
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Purple Communications Inc —Austin, TX
- Full-time
- 5 years
- Mid-level
- Office
Quick Apply
CRSP Support Technician
University of Texas at Austin —Austin, TX
- From $70,000 a year
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
IT Systems Analyst
Clayton Careers —Austin, TX
- Weekends as needed
- Up to 50% travel
- Construction site
- Mid-level
On-Site Help Desk Technician
Clear Guidance Partners —Austin, TX
- $21 - $25 an hour
- Full-time
- Hybrid work
- Background check
- Customer service
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Computer Support Specialist
Galapagos Federal Systems LLC. —Austin, TX
- $85,000 - $95,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Mid-level
- Paid parental leave
- Paid holidays
IT Service Support Technician
Stradiant —Austin, TX
- Weekends as needed
- Azure
- English
- Research
Quick Apply
Sr. Help Desk Technician
Curative HR LLC —Austin, TX
- $95,000 - $110,000 a year
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Paid parental leave
- Paid holidays
Quick Apply
Support Team (Helpdesk) Lead
SquareDomain —Austin, TX
- Full-time
- 5 years
- Mid-level
- Windows
Quick Apply
Operations Technician
Element Critical —Austin, TX
- Monday to Friday
- Microsoft Outlook
- Word processing
- Mid-level
- Paid parental leave
- Health savings account
4d
IT Support Engineer
EOS —Austin, TX
- $65,000 - $75,000 a year
- Mid-level
- Continuous improvement
Quick Apply
Senior Technical Support Analyst (Tier 3)
GCS Technologies —Austin, TX
- $85,000 - $125,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Windows
- AD&D insurance
- Disability insurance
Quick Apply

I want to receive the latest job alert for helpdesk technician in pflugerville, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk technician jobs near pflugerville, tx

Associate IT Technician

Saronic Technologies -
Austin, TX

Quick Apply

Job Details

Full-time

Benefits

Stock options
Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Snacks provided
Vision insurance
401(k) matching
Life insurance
Food provided
Pet insurance

Qualifications

Customer communication

Full Job Description

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.

Saronic is seeking a talented and organized Associate IT Technician. This role is responsible for providing basic IT support, including setting up and deploying IT equipment. The ideal candidate will have a strong customer experience mindset, and an interest in developing a career in IT. You will be responsible for setting up and staging new hire systems, screening tickets for escalation and assisting the team with ongoing projects.

Key Responsibilities

Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices
Troubleshoot and resolve or escalate technical issues, ensuring timely and effective solutions.
Assist with user access-based incidents and requests.
Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented.
Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions.
Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades.
Ensure adherence to security best practices, including data protection and access control.
Work closely with cross-functional teams to provide an excellent experience in support of the business.

Qualifications

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
Previous role with customer service experience.
Ability to troubleshoot hardware, software, and networking issues.
Experience with Windows and macOS operating systems.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Problem-solving mindset with attention to detail and a strong ability to prioritize tasks.
IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.
Bonus Qualifications:
Familiarity with Department of Defense (DoD) or military industry projects.
Knowledge of autonomous systems or maritime technology.

Physical Demands

Prolonged periods of sitting at a desk and working on a computer.
Occasional standing and walking within the office.
Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
Visual acuity to read screens, documents, and reports.
Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).

Benefits

Medical Insurance: Comprehensive health insurance plans covering a range of services

Saronic pays 100% of the premium for employees and 80% for dependents

Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care

Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents

Time Off: Generous PTO and Holidays

Parental Leave: Paid maternity and paternity leave to support new parents

Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses

Retirement Plan: 401(k) plan with company match

Stock Options: Equity options to give employees a stake in the company’s success

Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage

Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline

Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

Saronic CCPA Notice for Candidates and California Employees

If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.

Quick Apply

Refine Your Search

helpdesk technician jobs in pflugerville, tx

Associate IT Technician

IT Service Desk & Onsite Technician (Tier 1) - Hybrid (Austin, TX)

IT Helpdesk Technician (Tier 1)

IT Service Desk L2 - L3 Support Technician

Help Desk Support Technician

IT Technician

Technology Support Technician

IT Systems Analyst

Senior Help Desk Technician II

Help Desk Technician

CRSP Support Technician

IT Systems Analyst

On-Site Help Desk Technician

Computer Support Specialist

IT Service Support Technician

Sr. Help Desk Technician

Support Team (Helpdesk) Lead

Operations Technician

IT Support Engineer

Senior Technical Support Analyst (Tier 3)

I want to receive the latest job alert for helpdesk technician in pflugerville, tx

Related Searches

Explore jobs in more locations

Key Responsibilities

Qualifications

Physical Demands

Benefits

Job Seeker Tools

Employer Tools

Browse

Stay Connected