Ocean Gate Hospitality Group
Ocean Gate Hospitality is a family-owned corporation based in McAllen, Texas, specializing in hotel development and management across the Lone Star State. With more than 40 years of experience in the hospitality industry, we proudly operate a diverse portfolio of over 30 hotels under leading brands such as Marriott, Hilton, IHG, Wyndham, Choice Hotels, and more.
At Ocean Gate Hospitality, we believe our people are our greatest asset. We are committed to creating exceptional guest experiences while fostering a culture of integrity, teamwork, accountability, and professional growth. As we continue to expand, we are seeking an experienced and results-driven Hotel General Manager to lead one of our properties and uphold the high standards our guests and associates have come to expect.
Position Summary
The Hotel General Manager is responsible for the overall operation, financial performance, guest satisfaction, and team leadership of the hotel. This individual will provide strategic direction while ensuring exceptional service, operational excellence, and compliance with brand standards and company policies.
The ideal candidate is a dynamic leader with a passion for hospitality, proven operational expertise, and the ability to build and motivate high-performing teams.
Key Responsibilities
- Lead all aspects of hotel operations, including Front Office, Housekeeping, Maintenance, Food & Beverage (if applicable) and Sales.
- Drive revenue growth and profitability through effective budgeting, forecasting, expense management, and revenue optimization.
- Deliver outstanding guest experiences by maintaining superior service standards and promptly resolving guest concerns.
- Recruit, develop, coach, and retain a talented team while fostering a positive and engaging workplace culture.
- Ensure compliance with all brand standards, company policies, safety regulations, and local, state, and federal laws.
- Monitor key performance indicators, including occupancy, ADR, RevPAR, guest satisfaction, and labor costs.
- Collaborate with regional leadership to develop and execute business strategies that achieve operational and financial goals.
- Maintain the property's physical condition through proactive maintenance and capital planning.
- Build strong relationships within the local community to promote the hotel and generate business opportunities.
Qualifications
- Minimum of 3-5 years of Hotel General Manager experience or progressive hotel leadership experience.
- Experience with Marriott, Hilton, IHG, Wyndham, Choice Hotels, or other nationally recognized hotel brands preferred.
- Proven ability to lead, motivate, and develop teams.
- Exceptional communication, leadership, and problem-solving skills.
- Experience with hotel property management systems and revenue management tools.
Preferred Skills
- Strong guest service orientation
- Revenue management and sales leadership
- Budgeting and financial analysis
- Team development and employee engagement
- Conflict resolution and decision-making
- Operational planning and execution
- Brand standards compliance
- Community and business relationship development
What We Offer
- Competitive salary
- Medical insurance
- Paid time off
- 401(k) with company participation (if applicable)
- Professional development and advancement opportunities
- Opportunities to grow within a rapidly expanding hospitality organization
Why Ocean Gate Hospitality?
When you join Ocean Gate Hospitality, you become part of a company built on family values, operational excellence, and a commitment to developing hospitality leaders. We empower our General Managers with the resources, support, and autonomy needed to make an impact while delivering memorable experiences for every guest.
If you are an experienced hospitality professional with a passion for leadership, guest satisfaction, and operational excellence, we invite you to apply and become part of our growing team.
Ocean Gate Hospitality Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person
