Top 844 Bank of Jobs in Philadelphia, Pa

Call Center Representative
Police and Fire Federal Credit Union —Bensalem, PA
- Computer literacy
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
11d
Member Service Specialist I- KOP
Police and Fire Federal Credit Union —King of Prussia, PA
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Member Service Specialist I -Cedarbrook
Police and Fire Federal Credit Union —Wyncote, PA
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Part Time (30 Hours Associate Banker, 12th and Cecil B Moore Branch, Philadelphia, PA
JPMorganChase —Philadelphia, PA
- Part-time
- Office
- High school diploma or GED
- Leadership
- Health insurance
- Tuition reimbursement
3d
Member Service Specialist I - Haverford
Police and Fire Federal Credit Union —Philadelphia, PA
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Member Service Specialist I- Mayfair
Police and Fire Federal Credit Union —Philadelphia, PA
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Member Service Specialist I - Leo Mall
Police and Fire Federal Credit Union —Philadelphia, PA
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Universal Banker
M&T Bank —Philadelphia, PA
- $20.55 - $34.25 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
Virtual Personal Banker
FIREFIGHTERS FIRST CREDIT UNION —Aston, PA
- $58,557 - $65,063 a year
- Urgently hiring
- Remote
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Mail Clerk - Retail Bank Operations - Part Time
PNC Financial Services Group —Philadelphia, PA
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Wellness program
- Health savings account
Member Service Representative
Trumark Credit Union —Philadelphia, PA
- From $21 an hour
- Full-time
- Background check
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
Teller
PNC Financial Services Group —Philadelphia, PA
- Full-time
- No experience needed
- Office
- No degree
- Wellness program
- Health savings account
Warehouse Worker - Citizens Bank Park - Team Store
Aramark —Philadelphia, PA
- 18 years or older
- Computer literacy
- Writing skills
Teller
M&T Bank —Philadelphia, PA
- $19.00 - $28.84 an hour
- Part-time
- Bilingual
- Computer literacy
- Office
3d
Café Coach- Rittenhouse
Capital One —Philadelphia, PA
- Email
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Health insurance
Part Time Teller
PNC Financial Services Group —Philadelphia, PA
- Part-time
- No experience needed
- No degree
- Entry level
- Wellness program
- Health savings account
12d
IS Support Specialist I
American Heritage Credit Union —Philadelphia, PA
- Urgently hiring
- Hybrid work
- Mid-level
- Microsoft Office
- Computer networking
- Health insurance
- Paid time off
Quick Apply
6d
Closing Shift - Member Advisor - Call Center
American Heritage Credit Union —Philadelphia, PA
- $19 - $21 an hour
- Urgently hiring
- Hybrid work
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Main Banker I (Cashier) - Philadelphia
Live! Casino and Hotel Philadelphia —Philadelphia, PA
- Weekends as needed
- Basic math
- English
- High school diploma or GED
- Free parking
- Health insurance
3d
ESSA Bank, Universal Associate, Full Time
CNB Financial Corporation —Upper Darby, PA
- Full-time
- Background check
- Computer literacy
- Basic math
- Wellness program
- Paid holidays
Quick Apply

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Call Center Representative

Police and Fire Federal Credit Union -
Bensalem, PA

Apply Now

Job Details

11 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Cross-selling
Financial product expertise
Typing
Quality data entry
Customer data entry

Full Job Description

Competitive Base Salary - Experience Required

****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU*****

****401K – PFFCU contributes automatic 6% regardless of employee contribution after 1 year*****

********Great benefits, paid time off, and more! Become a part of the team today!******

Principal Mission

Deliver exceptional member service via the telephone, maintaining existing member relationships and developing new ones by utilizing Product Knowledge and Cross-Sales skills in support of the Credit Union's sales and marketing goals.

Major Qualifications

Knowledge and understanding of Credit Union products and services.

Ability to cross-sell products and services.

Well-developed verbal communication and human relations skills.

Ability to use a personal computer; entering information via keyboard and accessing information from a computer screen.

Ability to answer incoming

Major Responsibilities

Assist all members who contact the Credit Union, by telephone, with their financial transactions and needs, including, but not limited to: posting transfers, providing requested account information and related transactions, taking loan applications.

Cross-sell Credit Union products and services to existing members. TMSRs are expected to utilize product knowledge and cross-sales skills to recognize cross sell opportunities.

Utilize product knowledge and cross-sales skills to establish new relationships with potential members who call to inquire about Credit Union membership.

Successfully learn all steps of the Member Connect process and incorporate the Member Connect framework into every member call.

Assist all members who call PFFCU for account service, provide accurate account information and efficiently perform account transactions, while limiting errors.

Use the Call Center Member Connect Five Step Process as a framework for each member call.

Support departmental service goals by answering a daily volume of calls, which is determined each day by the total number of calls received, the individual number of hours worked, the average number of TMSRs working and the individual loan application totals.

Support PFFCU’s loan growth goals and strategy by successfully promoting and selling loan products identified by a cross-sell screen through the use of the Member Connect process.

Achieve all sales and non-sales goals established for the department.

Convey a sense of interest and knowledge to the member by demonstrating a high level of member focus and a pleasant, professional tone of voice.

Make every effort to handle member calls completely and efficiently without transferring calls to other Credit Union departments or employees.

Assist members in resolving account discrepancies, forwarding problems to Supervisors only as necessary.

Forward member feedback to a supervisor or manager so issues can be addressed before members are unduly impacted.

Achieve certification in Product Knowledge and Cross Sales within six months of assuming position.

Support PFFCU’s corporate values of member service, teamwork, commitment, and performance.

PFFCU is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. PFFCU complies with Philadelphia’s Fair Chance Hiring Law

#PFFCUTMSR

Apply Now

Refine Your Search

bank of jobs in philadelphia, pa

Call Center Representative

Member Service Specialist I- KOP

Member Service Specialist I -Cedarbrook

Part Time (30 Hours Associate Banker, 12th and Cecil B Moore Branch, Philadelphia, PA

Member Service Specialist I - Haverford

Member Service Specialist I- Mayfair

Member Service Specialist I - Leo Mall

Universal Banker

Virtual Personal Banker

Mail Clerk - Retail Bank Operations - Part Time

Member Service Representative

Teller

Warehouse Worker - Citizens Bank Park - Team Store

Teller

Café Coach- Rittenhouse

Part Time Teller

IS Support Specialist I

Closing Shift - Member Advisor - Call Center

Main Banker I (Cashier) - Philadelphia

ESSA Bank, Universal Associate, Full Time

I want to receive the latest job alert for bank of in philadelphia, pa

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