Top 814 Banks Jobs in Philadelphia, Pa

Call Center Representative
Police and Fire Federal Credit Union —Bensalem, PA
- Computer literacy
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
10d
Universal Branch Associate
Philadelphia Federal Credit Union —Philadelphia, PA
- $20.15 an hour
- Full-time
- 18 years or older
- Basic math
- Office
- Disability insurance
- Health insurance
Quick Apply
Universal Branch Associate - Northeast
Philadelphia Federal Credit Union —Philadelphia, PA
- $20.15 an hour
- Full-time
- 18 years or older
- Basic math
- Office
- Disability insurance
- Health insurance
Quick Apply
Full-Time Member Experience Advisor I (King of Prussia )
American Heritage Credit Union —King of Prussia, PA
- $19 - $21 an hour
- Urgently hiring
- Office
- High school diploma or GED
- 1 year
- Health insurance
- Paid time off
Quick Apply
Loan Support Administrator
Philadelphia Federal Credit Union —Philadelphia, PA
- From $18 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Universal Banker
M&T Bank —Philadelphia, PA
- $20.55 - $34.25 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
Citizens Banker
Citizens Financial Group —Philadelphia, PA
- $25.00 - $31.25 an hour
- Weekends as needed
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Teller
Fulton Bank —Philadelphia, PA
- $17.25 - $24.23 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Wellness program
- Health savings account
Teller
PNC Financial Services Group —Philadelphia, PA
- Full-time
- No experience needed
- No degree
- In-person
- Wellness program
- Health savings account
Part Time Teller
PNC Financial Services Group —Philadelphia, PA
- Part-time
- No experience needed
- Office
- No degree
- Wellness program
- Health savings account
Member Service Representative
Trumark Credit Union —Philadelphia, PA
- From $21 an hour
- Full-time
- Background check
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
Full-Time -PAT Member Service Representative I - NE Philadelphia
American Heritage Credit Union —Philadelphia, PA
- $18 - $21 an hour
- Urgently hiring
- Entry level
- 401(k) matching
Quick Apply
Personal Banker
PNC Financial Services Group —Philadelphia, PA
- Full-time
- Office
- 3 years
- No degree
- Wellness program
- Health savings account
Full-Time Call Center - Member Advisor I - Northeast Philadelphia
American Heritage Credit Union —Philadelphia, PA
- $19 - $21 an hour
- Urgently hiring
- Research
- Entry level
- 401(k) matching
Quick Apply
Sales and Service Specialist
Fulton Bank —Drexel Hill, PA
- $18.56 - $29.38 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Wellness program
- Health savings account
Call Center Representative
Sun East Federal Credit Union —Aston, PA
- Full-time
- Bilingual
- Pass drug screening
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Banking Associate - Media PA (Full Time)
TD Bank —Media, PA
- $22.00 - $27.75 an hour
- Weekends as needed
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
10d
Relationship Banker - PA Central Market
Bank of America —Philadelphia, PA
- Extended hours
- Office
- Finance
- High school diploma or GED
5d
Full-Time Call Center Representative - Member Advisor II - Northeast Philadelphia
American Heritage Credit Union —Philadelphia, PA
- $20.50 - $22.50 an hour
- Urgently hiring
- Mid-level
- 1 year
- 401(k) matching
Quick Apply
Branch Manager II (East Norriton)
American Heritage Credit Union —East Norriton, PA
- $70,000 - $85,000 a year
- Urgently hiring
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply

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Call Center Representative

Police and Fire Federal Credit Union -
Bensalem, PA

Apply Now

Job Details

10 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Cross-selling
Financial product expertise
Typing
Quality data entry
Customer data entry

Full Job Description

Competitive Base Salary - Experience Required

****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU*****

****401K – PFFCU contributes automatic 6% regardless of employee contribution after 1 year*****

********Great benefits, paid time off, and more! Become a part of the team today!******

Principal Mission

Deliver exceptional member service via the telephone, maintaining existing member relationships and developing new ones by utilizing Product Knowledge and Cross-Sales skills in support of the Credit Union's sales and marketing goals.

Major Qualifications

Knowledge and understanding of Credit Union products and services.

Ability to cross-sell products and services.

Well-developed verbal communication and human relations skills.

Ability to use a personal computer; entering information via keyboard and accessing information from a computer screen.

Ability to answer incoming

Major Responsibilities

Assist all members who contact the Credit Union, by telephone, with their financial transactions and needs, including, but not limited to: posting transfers, providing requested account information and related transactions, taking loan applications.

Cross-sell Credit Union products and services to existing members. TMSRs are expected to utilize product knowledge and cross-sales skills to recognize cross sell opportunities.

Utilize product knowledge and cross-sales skills to establish new relationships with potential members who call to inquire about Credit Union membership.

Successfully learn all steps of the Member Connect process and incorporate the Member Connect framework into every member call.

Assist all members who call PFFCU for account service, provide accurate account information and efficiently perform account transactions, while limiting errors.

Use the Call Center Member Connect Five Step Process as a framework for each member call.

Support departmental service goals by answering a daily volume of calls, which is determined each day by the total number of calls received, the individual number of hours worked, the average number of TMSRs working and the individual loan application totals.

Support PFFCU’s loan growth goals and strategy by successfully promoting and selling loan products identified by a cross-sell screen through the use of the Member Connect process.

Achieve all sales and non-sales goals established for the department.

Convey a sense of interest and knowledge to the member by demonstrating a high level of member focus and a pleasant, professional tone of voice.

Make every effort to handle member calls completely and efficiently without transferring calls to other Credit Union departments or employees.

Assist members in resolving account discrepancies, forwarding problems to Supervisors only as necessary.

Forward member feedback to a supervisor or manager so issues can be addressed before members are unduly impacted.

Achieve certification in Product Knowledge and Cross Sales within six months of assuming position.

Support PFFCU’s corporate values of member service, teamwork, commitment, and performance.

PFFCU is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. PFFCU complies with Philadelphia’s Fair Chance Hiring Law

#PFFCUTMSR

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Refine Your Search

banks jobs in philadelphia, pa

Call Center Representative

Universal Branch Associate

Universal Branch Associate - Northeast

Full-Time Member Experience Advisor I (King of Prussia )

Loan Support Administrator

Universal Banker

Citizens Banker

Teller

Teller

Part Time Teller

Member Service Representative

Full-Time -PAT Member Service Representative I - NE Philadelphia

Personal Banker

Full-Time Call Center - Member Advisor I - Northeast Philadelphia

Sales and Service Specialist

Call Center Representative

Banking Associate - Media PA (Full Time)

Relationship Banker - PA Central Market

Full-Time Call Center Representative - Member Advisor II - Northeast Philadelphia

Branch Manager II (East Norriton)

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