Top 324 Customer service collections representative Jobs in Philadelphia, Pa

Patient Services Representative - Buerger Center
Children’s Hospital of Philadelphia —Philadelphia, PA
- $21.05 - $26.35 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Clinic
Quick Apply
7h
Patient Service Representative - King of Prussia
Children’s Hospital of Philadelphia —King of Prussia, PA
- $21.05 - $26.35 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Children
Quick Apply
Donor Service Representative - Part Time
GOODWILL KEYSTONE AREA —West Chester, PA
- $15.75 an hour
- Part-time
- 18 years or older
- English
- Forklift
Customer Service/Sales Representative
Tigongolfcarts —Hatfield, PA
- Full-time
- Dealership
- Mid-level
- Driver's License
- Health insurance
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Customer Service Coordinator
GOODWILL KEYSTONE AREA —Phoenixville, PA
- $16 an hour
- Weekends as needed
- Background check
- Merchandising
- Basic math
7d
Customer Service Coordinator - Full Time
GOODWILL KEYSTONE AREA —West Chester, PA
- $16 an hour
- Weekends as needed
- Background check
- Merchandising
- Basic math
1d
Consumer Care Representative
Coast Professional, Inc. —Voorhees, NJ
- From $18 an hour
- Full-time
- Background check
- High school
- Office
- Paid training
- Health savings account
Quick Apply
10d
Phlebotomy - Phlebotomist II - 1st Shift
TalentBurst, Inc. —West Chester, PA
- $19.85 - $21.80 an hour
- Overtime
- Clean driving record
- Customer service
- Mid-level
- Health insurance
- Dental insurance
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Donor Service Representative - Full Time
GOODWILL KEYSTONE AREA —West Chester, PA
- $15.75 an hour
- Weekends as needed
- 18 years or older
- English
- Forklift
3d
Route Coverage Specialist - UniFirst
UniFirst —Croydon, PA
- Full-time
- Clean driving record
- High school diploma or GED
- Ability to lift 50 pounds
- Profit sharing
- Health insurance
1d
Call Center Representative
Paramount Home Solutions Co —Schwenksville, PA
- $12.50 - $60.00 an hour
- Full-time
- Hybrid work
- Restaurant experience
- Entry level
- Under 1 year
- Health insurance
- 401(k)
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Credit/ Collections and Customer Service Representative
ATD-AMERICAN CO —Wyncote, PA
- $15 - $18 an hour
- Full-time
- Oracle
- Office
- Organizational skills
- Paid training
- Health savings account
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Patient Services Representative I
GSPP Rehabilitation —Philadelphia, PA
- Full-time
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Clinic
Resupply Representative
PROMPTCARE COMPANIES INC —King of Prussia, PA
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Associate's degree
- Health savings account
- AD&D insurance
Quick Apply
6d
Medicaid Specialist
Fox Subacute - Philadelphia —Philadelphia, PA
- $23 an hour
- Full-time
- Skilled nursing facility
- Microsoft Outlook
- HIPAA
- Health savings account
- Relocation assistance
Quick Apply
Patient Service Representative
True North Medical Group LLC —Philadelphia, PA
- From $18 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- High school diploma or GED
- 401(k)
- Paid time off
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Patient Services Representative - King of Prussia Specialty Care
Children’s Hospital of Philadelphia —King of Prussia, PA
- $21.05 - $26.35 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Children
Quick Apply
7h
Front Desk Agent
SH City AVE —Philadelphia, PA
- Full-time
- Basic math
- English
- Hotel
Quick Apply
Store Driver
Advance Auto Parts —Philadelphia, PA
- Part-time
- Spanish
- Clean driving record
- Dealership
Quick Apply
9d
Patient Services Representative, Authorizations
AOTI —Exton, PA
- $22 - $24 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- AD&D insurance
- Paid holidays

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Patient Services Representative - Buerger Center

Children’s Hospital of Philadelphia -
Philadelphia, PA

Quick Apply

Job Details

Part-time
$21.05 - $26.35 an hour
7 hours ago

Qualifications

Customer communication
High school diploma or GED
Decision making

Full Job Description

SHIFT:

Day (United States of America)

Seeking Breakthrough Makers

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

A Brief Overview
Provide basic purpose or primary function of the job: The Patient Services Representative is responsible for greeting patents and families, collecting & entering demographic and insurance information, collecting payments associated with services rendered and reconciliation of daily services. In addition, other duties necessary to facilitate efficient and timely services to patients and their families, such as scheduling appointments, answering phones, and obtaining appropriate insurance referrals and authorizations as needed per insurance guidelines. Responsibilities may include working with medical records, following HIPAA regulations. Other duties and administrative support and projects as required.

Location: CHOP Buerger Center Ambulatory Care

Address: 3500 Civic Center Blvd, Philadelphia, PA 1910

Work Schedule: (Per-Diem

Saturday Schedule: 6:30 AM–3:00 PM or 7:00 AM–3:30 PM
Monthly Hours: Candidates are required to work a minimum of 16 hours per month (2 Saturdays), with the option to work up to 32 hours per month (4 Saturdays).

What you will do

Provide welcoming, prompt and respectful customer service which includes scheduling appointments, inform of delays, address family complaints and escalate as necessary.
Perform EPIC functions such as check in, check out, enter demographic and insurance information while ensuring accuracy, run daily eligibility verifications.
Reconciliation of daily services to include collection and processing of payments received, reimbursements, create and/or obtain insurance referrals and authorizations needed.
Answer phones promptly with minimal downtime between calls, accurately verifies and documents contact information and messages, provides appropriate information to callers as warranted. Communicates in a courteous, caring manner to all customers as needed. Check voicemails.
Call Management Screens callers’ reasons for call by using the high priority list and critical thinking skills to prioritize calls to be triaged: backline to nurse, high priority in queue, or regular queue. Triages and documents CHOP home care calls. Contacts on call providers directly for calls from those requesting to speak to them, such as E.D.’s, home care nurses, other physicians, and parents. Assists in the distribution of calls to on call providers when the volume/staffing warrants it. Seeks resources to assist in decision making to ensure safe, high quality telephone triage and customer service as needed.
Communicates and provides essential information updates during shifts such as change in on call providers and signing out by offices. Communicates concerns and ideas for improvement to the Nursing Supervisor/Manager as needed.
Perform administrative tasks such as sort and deliver mail, faxes, medical records and other correspondence, photocopies, and faxes documents.
Participate in team huddles and meetings.
Daily maintenance of patient records and provider template and daily schedules while following HIPPA guidelines.
Periodic rounding to inform patients of delays.
Work necessary billing workques, EPIC pools and various other reports.
If located in an area where 24/7 coverage is needed, will need to rotate shifts.
ED/Admissions specific tasks as assigned include: SART paperwork processing, Nurse Call communications, Trauma B-line and arrivals.

Education Qualifications

High School Diploma / GED Required

Experience Qualifications

At least one (1) year patient services representative experience in a role that consisted of health care, registration, physician billing, medical records, medical office work and relatable customer service. Preferred

Skills and Abilities

Good verbal and written communications skills. Good interpersonal skills. Ability to maintain confidentiality and professionalism.

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

EEO / VEVRAA Federal Contractor | Tobacco Statement

SALARY RANGE:

$21.05 - $26.35 Hourly

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.

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Refine Your Search

customer service collections representative jobs in philadelphia, pa

Patient Services Representative - Buerger Center

Patient Service Representative - King of Prussia

Donor Service Representative - Part Time

Customer Service/Sales Representative

Customer Service Coordinator

Customer Service Coordinator - Full Time

Consumer Care Representative

Phlebotomy - Phlebotomist II - 1st Shift

Donor Service Representative - Full Time

Route Coverage Specialist - UniFirst

Call Center Representative

Credit/ Collections and Customer Service Representative

Patient Services Representative I

Resupply Representative

Medicaid Specialist

Patient Service Representative

Patient Services Representative - King of Prussia Specialty Care

Front Desk Agent

Store Driver

Patient Services Representative, Authorizations

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