Top 214 Desktop support Jobs in Philadelphia, Pa

IT Technician, Tier 2 - Local / Onsite - Full-Time
GO2 —Springfield, PA
- $28 - $30 an hour
- Full-time
- Azure
- Mid-level
- Office
- Health savings account
- Health insurance
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12d
Help Desk Analyst
mPower Software Services —Philadelphia, PA
- $48,000 - $54,000 a year
- 8 hour shift
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
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Helpdesk Support
Avasek —Mount Laurel, NJ
- $40,000 - $55,000 a year
- Extended hours
- Hybrid work
- Software troubleshooting
- Writing skills
- Mid-level
- Health savings account
- Health insurance
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IT Help Desk Analyst
Cardiology Consultants of Philadelphia —Bristol, PA
- Full-time
- Mid-level
- Windows
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
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IT Services: Jr. Account Manager
MetaTechnical —Narberth, PA
- $5,000 - $6,000 a month
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- Paid time off
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8d
Information Technology Technician
Pennsylvania Eastern District Court —Philadelphia, PA
- $49,256 - $88,445 a year
- Mid-level
Level One Help Desk Admin- End User Support
Contour Data Solutions —Philadelphia, PA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- Windows
- Health insurance
- Paid time off
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Desktop Support Technician
London Approach —Malvern, PA
- $27 - $28 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
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URBN Desktop Analyst
URBN —Philadelphia, PA
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Help Desk Analyst Level 1 Entry Level
SystemsNet —Willow Grove, PA
- $16 - $20 an hour
- Urgently hiring
- English
- Office
- Windows
- Paid holidays
- Health insurance
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12d
IT Support Technician
MetaTechnical —Narberth, PA
- $28 - $32 an hour
- Full-time
- Background check
- Software troubleshooting
- Windows
- Profit sharing
- Health insurance
Quick Apply
8d
Senior Help Desk Technician
Contact Government Services, LLC —Philadelphia, PA
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
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IT Specialist
Hueman PE Talent Solutions —Glen Mills, PA
- $60,000 a year
- Mid-level
- Windows
- Health insurance
- Paid time off
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3d
Information Technology - IT Analyst - Support
Morgan Properties —Conshohocken, PA
- $57,000 - $60,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- AD&D insurance
IT assisatant
QDROPAQ —Elkins Park, PA
- $20 - $25 an hour
- Part-time
- Customer service
- Data entry
- In-person
Quick Apply
12d
IT Support Analyst
Abzena Inc. —Bristol, PA
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
Help Desk Analyst
Wistar —Philadelphia, PA
- Full-time
- Computer Science
- Bachelor of Science
- Laboratory experience
5d
IT Coordinator
The Lumber Manufactory —Philadelphia, PA
- $95,000 - $105,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- SharePoint
- Paid holidays
- Disability insurance
Quick Apply
2d
IT Help Desk Technician
Nuvem —Sharon Hill, PA
- $31.25 - $36.05 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
- Disability insurance
- Dental insurance
Quick Apply
Senior IT Help Desk Administrator
Holtec —Camden, NJ
- $75,000 - $90,000 a year
- Hybrid work
- Azure
- Office
- Windows
- Wellness program
- Commuter assistance
Quick Apply

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desktop support jobs near philadelphia, pa

IT Technician, Tier 2 - Local / Onsite - Full-Time

GO2 -
Springfield, PA

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Job Details

Full-time
$28 - $30 an hour
12 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Implementing network security protocols
Azure
Direct client contact
Windows
Microsoft Office
Network infrastructure
VLAN
Driver's License
VoIP
Email configuration (technical support)
Remote access management
Incident management operations support
Remote access software
Network support
Firewall Management
VPN management
Identity and access management (IAM) solutions
Desktop administration
Incident response implementation
Project stakeholder communication
Security technology solutions implementations
Active Directory
Active Directory management
Identity & access management
VPN

Full Job Description

Ready to do work that’s fast-paced, meaningful, and always evolving? Join one of the area’s fastest-growing and most dynamic Managed Service Providers, where you’ll work hands-on with today’s technology, make a real impact for clients, and be part of a team with a truly dynamic culture.

We’re a trusted technology partner for modern businesses, designing, implementing, and supporting innovative solutions across Managed IT Services, Network Infrastructure, Hosted VoIP Systems, IP Video Surveillance, Cloud Hosted Services, Access Control, and Carrier Services. Just as important, we’ve built a collaborative, energetic environment where people enjoy solving problems, supporting one another, and delivering security-focused technology with exceptional communication. The result? Reliable solutions for our clients, explained in a way that’s clear, practical, and easy to understand.

What you'll do: As a Tier 2 Technician, you will work in a collaborative, team-driven environment delivering high-quality IT services to our clients.

Handle advanced troubleshooting, support, and system implementations
Travel to client sites to install, maintain, and support IT systems
Assess client environments and identify risks, inefficiencies, and improvement opportunities
Provide clear recommendations to improve system performance and reliability
Own escalations and drive issues through to resolution
Mentor and support Tier 1 technicians
Communicate status clearly and escalate risks or concerns in real time
Document work performed and align with company processes
Support client adoption of solutions through training and guidance
Participate in on-call rotation and team collaboration

What you need:

MUST HAVE prior experience in a MSP environment
Local applicants ONLY - Must be able to commute to our offices in Springfield, Delaware County, PA.
3–5 years of hands-on IT support or systems experience
Strong communication skills and ability to work directly with clients
Ability to thrive in a fast-paced, team-oriented environment

Required Technical Skills:

Intermediate to advanced knowledge of:

Microsoft 365 and Windows environments
Azure or cloud-based infrastructure
Active Directory and identity management
Email configuration and migrations
Networking (including VLANs and core networking concepts)
Firewalls and security solutions
Incident response and remediation
VPNs and remote access solutions
Experience with VoIP systems, security cameras, and access control is a plus.

Core Skills

Strong problem-solving and diagnostic ability for complex technical issues
Ability to clearly explain technical concepts to non-technical users
Strong time management and prioritization skills
Professionalism and strong documentation habits
Ability to guide and support junior team members

Additional Requirements:

You MUST be able to pass a government Criminal Background Check
Must have reliable transportation and possess a valid driver's license
Schedule flexibility to participate in On-Call rotation
Ability to lift up to 50 pounds occasionally

Compensation

In addition to the hourly rate, 10-15% additional earning potential through on-call shifts and performance incentives.

Benefits:

Insurance

Fully Funded Health Insurance Plan (Free Insurance!)
Healthcare Savings Account
Healthcare Reimbursement Account
Company Funded Life Insurance Plan
Dental Insurance
Vision Insurance
Additional Supplemental Insurance Options

Retirement

401(k) matching (fully employee vested)

Job Type: Full-time

Pay: $28.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Application Question(s):

What are your salary requirements? Only applications that provide this information will be considered.
Prior Experience working in MSP's is REQUIRED. Please describe your prior experience working in MSP's? Please be specific.

Work Location: In person

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desktop support jobs in philadelphia, pa

IT Technician, Tier 2 - Local / Onsite - Full-Time

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