Top 1734 Implementation support lead Jobs in Philadelphia, Pa

Implementation Support Lead
onbe —Conshohocken, PA
- $77,850 - $90,825 a year
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Senior Customer Support Lead
TransUnion —Crum Lynne, PA
- $82,700 - $120,000 a year
- Full-time
- Hybrid work
- Office
- US work authorization
- Fair chance
- Commuter assistance
- Paid parental leave
Lead Medical Support Assistant
US Veterans Health Administration —Philadelphia, PA
- $61,913 - $80,489 a year
- Online Application
- Background check
- Management
- High school
4d
Team Lead - Operations
Independence Blue Cross —Philadelphia, PA
- HIPAA
- Mid-level
- High school diploma or GED
6d
Lead Scheduler
RailWorks Corporation —Philadelphia, PA
- $150,000 - $195,000 a year
- Engineering
- Office
- Analysis skills
- Health insurance
- Dental insurance
Solution Implementation Lead (Connected Devices)
IQVIA —Philadelphia, PA
- $88,600 - $246,600 a year
- Full-time
- Remote
- Bachelor's degree
- Travel
- Experience equivalent to degree accepted
- Work from home
13d
Operational Excellence Lead: BioVectra
Agilent Technologies, Inc. —Philadelphia, PA
- $146,640 - $274,950 a year
- Full-time
- Up to 50% travel
- Master's degree
- Bachelor's degree
- Work from home
11d
Senior Manager Voice of Customer Business Partner Lead
Jazz Pharmaceuticals —Philadelphia, PA
- $136,000 - $204,000 a year
- Remote
- 7 years
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Project Lead - RUA92307
IQVIA —Philadelphia, PA
- $200,000 - $225,000 a year
- Full-time
- Nursing
- Driver's License
- Travel
Clinical Operations Lead
Incyte Corporation —Wilmington, DE
- Remote
- Bachelor of Science
- 3 years
- Senior level
Team Lead
Louis Vuitton —King of Prussia, PA
- $34 - $39 an hour
- Full-time
- Mid-level
- Business development
- Mentoring
- Disability insurance
- Health insurance
Lead Patient Access Rep
Temple University Health System —Philadelphia, PA
- Full-time
- Management
- Hospital
- 5 years
Program Manager/Training Lead
Contact Government Services, LLC —Philadelphia, PA
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Media Relations Lead
Wawa, Inc. —Media, PA
- Weekends as needed
- 7 years
- Research
- Mid-level
13d
Inventory Coordinator Lead - Full Time Days at Pennsylvania Hospital
Penn Medicine —Philadelphia, PA
- Full-time
- Word processing
- Research
- Mid-level
- Tuition reimbursement
Quick Apply
Senior Associate - Product Operations & Communications Lead
JPMorganChase —Wilmington, DE
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Tuition reimbursement
VP, Service Delivery Design Lead
Chubb —Philadelphia, PA
- $175,000 - $225,000 a year
- Full-time
- Bachelor's degree
- Senior level
- Communication skills
10d
Learning Ecosystem Integration Lead
Siemens Healthineers —Malvern, PA
- $119,920 - $164,890 a year
- Full-time
- Continuous improvement
- Travel
- Senior level
- Disability insurance
- Health insurance
Technical Lead
Intone Networks —Malvern, PA
- Contract
- Java
- Team management
- Mentoring
Lead Mechanic
Walker Diving Underwater ConstructionLLC —Hammonton, NJ
- $35 - $40 an hour
- Full-time
- OSHA
- Mechanic experience
- Construction site
- Health insurance
- Dental insurance
Quick Apply

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Implementation Support Lead

onbe -
Conshohocken, PA

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Job Details

$77,850 - $90,825 a year

Benefits

Health insurance
Unlimited paid time off
Dental insurance
Parental leave
Vision insurance
401(k) matching

Qualifications

Configuration management
Graphic design software

Full Job Description

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe!

Summary: Under the Implementation Support Director, the Implementation Support Lead serves as a cross-functional execution and coordination role supporting new program set ups and inmarket program changes across Maintenance, Creative, and Quality Assurance (QA). This role is accountable for reducing operational bottlenecks by owning intake validation, queue management, execution of tasks across all support functions when needed, serving as an escalation point, and supporting cross-functional initiatives. This role leverages a deep understanding of Onbe’s platforms, configuration standards, creative specifications, and compliance requirements to ensure accuracy, continuity, and speed across access levels. By absorbing repeatable work and coordinating execution across teams, the Implementation Support Lead enables scalable delivery while maintaining a high bar for quality and compliance.

This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role.

Assist with intake governance of Creative, Maintenance and QA team requests ensuring requests are complete, accurate, and correctly scoped prior to assignment and execution.
Execute low to moderate complexity updates to client programs that include recipient experience/materials updates and configuration changes
Independently execute standardized creative updates using approved templates for carrier design
Perform first pass QA review to validate program set up or program changes align to requirements and compliance standard
Identify defects, risks, or inconsistencies and escalate to leadership as appropriate.
Partner with Client Support teams to prioritize client requests ensuring delivery of the most economical and impactful changes
Contribute to the creation and maintenance of SOPs and documented standards to support repeatability and scale.
Support large scale initiatives and cross functional efforts by creating operational plans for execution tailored to the volume and type of changes to optimize delivery and reducing duplication.

Skillsets:

Operationally Focused – Demonstrates strong operational judgment, balancing speed, accuracy, and risk across regulated workflows.
Technically Proficient – Applies working knowledge of Onbe systems, configuration standards, and creative specifications to execute and validate changes accurately.
Creative Tool Competency – Independently executes standardized creative updates using Adobe creative tools.
Quality Driven – Applies a detail oriented mindset to ensure program set ups and hanges align to documented requirements and compliance standards.
Collaborative – Builds strong cross functional relationships with Maintenance, Creative, QA, Implementations, Product, and Client teams to drive aligned execution.
Process Minded – Identifies opportunities for standardization, batching, and reduced rework, contributing to continuous improvement.

Qualifications:

Bachelor’s degree or equivalent experience
4-6 years of experience in Implementation, QA, Creative Operations, or related operational roles
Demonstrated experience working in regulated or compliance driven environments
Hands on experience executing standardized creative updates using Adobe tools
Experience working with program based configuration models
Proficiency using standard business tools, including the MS Suite of products, CRM systems, or project management tools

The base salary range for this position is between $77,850 to $90,825 with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits includes medical, dental, vision, wellness, 401(k) matching, unlimited PTO, work from anywhere, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply.

At Onbe, a diverse group of people, ideas, and perspectives are key to achieving phenomenal things. For over 25 years, our focus has remained on building a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better. Our definition of success includes celebrating differences and affirming belonging. To that end, we ask employees to come to Onbe as they are and contribute their diverse perspectives, identities, and experiences.

We believe that the recruiting phase is only the very beginning of diversity and inclusion. At Onbe, we’re constantly evolving the way we celebrate diversity every day and in everything we do. With several internal committees that are dedicated to mental and physical wellness, diversity, inclusion, and community outreach, we are committed to making a culture that is inclusive to all.

Onbe is proud to be an equal opportunity employer. We seek out ways to create a mindful workforce that embraces diversity and celebrates a culture of inclusion. We do not discriminate against employees or job applicants on the basis of race, color, ancestry, national origin, sex (including pregnancy), gender identity, sexual orientation, marital or family status, religion, age, disability, genetic information or military service. Our equal opportunity policy applies to all decisions of employment including hiring, placement, promotion or advancement, termination, layoff, recall, transfer, compensation, training and leaves of absence

Apply Now

Refine Your Search

implementation support lead jobs in philadelphia, pa

Implementation Support Lead

Senior Customer Support Lead

Lead Medical Support Assistant

Team Lead - Operations

Lead Scheduler

Solution Implementation Lead (Connected Devices)

Operational Excellence Lead: BioVectra

Senior Manager Voice of Customer Business Partner Lead

Project Lead - RUA92307

Clinical Operations Lead

Team Lead

Lead Patient Access Rep

Program Manager/Training Lead

Media Relations Lead

Inventory Coordinator Lead - Full Time Days at Pennsylvania Hospital

Senior Associate - Product Operations & Communications Lead

VP, Service Delivery Design Lead

Learning Ecosystem Integration Lead

Technical Lead

Lead Mechanic

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