Top 2373 Member services representative Jobs in Philadelphia, Pa

Call Center Representative
Police and Fire Federal Credit Union —Bensalem, PA
- Computer literacy
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
9d
Insurance Patient Account Representative
Bryn Mawr Medical Specialists Association —Bryn Mawr, PA
- $20 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Contract Position: On-Call Benefits Enroller
Delta Dental —Philadelphia, PA
- $30 an hour
- Part-time
- Background check
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Sanitation
Maola Local Dairies —Philadelphia, PA
- $24.61 - $30.76 an hour
- Overtime
- Customer service
- High school diploma or GED
- Hand tools
- Health insurance
- Dental insurance
Quick Apply
Receptionist - Affordable Housing
Beacon Communities, Inc. —Philadelphia, PA
- $20 - $23 an hour
- Part-time
- Microsoft Outlook
- Writing skills
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
9d
Customer Service Rep (Member Help Team)
Independence Blue Cross —Philadelphia, PA
- Overtime
- Remote
- Computer literacy
- High school diploma or GED
- Bachelor's degree
- Work from home
14d
Patient Service Representative
Bryn Mawr Medical Specialists Association —Bryn Mawr, PA
- $18 - $21 an hour
- Full-time
- Medical terminology
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Member Services Representative
Planet Fitness - IL/PA Rufo Group —Philadelphia, PA
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Patient Services Representative - OB/GYN Millenium
Redeemer Health —Philadelphia, PA
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
2d
Greeter
Impact Services Corporation —Philadelphia, PA
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
Quick Apply
Patient Access Representative
Redeemer Health —Meadowbrook, PA
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Front Desk Agent
Holiday Inn Express Penns Landing —Philadelphia, PA
- $17 - $18 an hour
- Weekends as needed
- Basic math
- Hotel
- Computer skills
Quick Apply
11d
Member Services Representative
Fitness Holdings - Crunch Fitness —Moorestown, NJ
- $15.92 an hour
- Part-time
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
Boxformer Operator PA
Maola Local Dairies —Philadelphia, PA
- $25.06 - $31.33 an hour
- Overtime
- High school diploma or GED
- Travel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
10d
Patient Care Coordinator
CCRM Fertility —Philadelphia, PA
- $25 - $30 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Commuter assistance
- Health savings account
Quick Apply
Surgery Scheduler
Rothman Orthopaedics —Philadelphia, PA
- $18 - $25 an hour
- Full-time
- Microsoft Outlook
- Surgery
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Senior Administrative Assistant, Enforcement
Financial Industry Regulatory Authority, Inc. —Philadelphia, PA
- $26.37 - $55.49 an hour
- Overtime
- Hybrid work
- 6 years
- Word processing
- Mid-level
- Paid jury duty
- Commuter assistance
Quick Apply
9d
Overnight Closer
Planet Fitness - IL/PA Rufo Group —Philadelphia, PA
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Call Center
Fox Chase Wellness Center —Philadelphia, PA
- Full-time
- Spanish
- Computer literacy
- English
- 401(k)
- Paid time off
Quick Apply
9d
Patient Access Representative (Part time)
Redeemer Health —Meadowbrook, PA
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance

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Call Center Representative

Police and Fire Federal Credit Union -
Bensalem, PA

Apply Now

Job Details

9 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Cross-selling
Financial product expertise
Typing
Quality data entry
Customer data entry

Full Job Description

Competitive Base Salary - Experience Required

****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU*****

****401K – PFFCU contributes automatic 6% regardless of employee contribution after 1 year*****

********Great benefits, paid time off, and more! Become a part of the team today!******

Principal Mission

Deliver exceptional member service via the telephone, maintaining existing member relationships and developing new ones by utilizing Product Knowledge and Cross-Sales skills in support of the Credit Union's sales and marketing goals.

Major Qualifications

Knowledge and understanding of Credit Union products and services.

Ability to cross-sell products and services.

Well-developed verbal communication and human relations skills.

Ability to use a personal computer; entering information via keyboard and accessing information from a computer screen.

Ability to answer incoming

Major Responsibilities

Assist all members who contact the Credit Union, by telephone, with their financial transactions and needs, including, but not limited to: posting transfers, providing requested account information and related transactions, taking loan applications.

Cross-sell Credit Union products and services to existing members. TMSRs are expected to utilize product knowledge and cross-sales skills to recognize cross sell opportunities.

Utilize product knowledge and cross-sales skills to establish new relationships with potential members who call to inquire about Credit Union membership.

Successfully learn all steps of the Member Connect process and incorporate the Member Connect framework into every member call.

Assist all members who call PFFCU for account service, provide accurate account information and efficiently perform account transactions, while limiting errors.

Use the Call Center Member Connect Five Step Process as a framework for each member call.

Support departmental service goals by answering a daily volume of calls, which is determined each day by the total number of calls received, the individual number of hours worked, the average number of TMSRs working and the individual loan application totals.

Support PFFCU’s loan growth goals and strategy by successfully promoting and selling loan products identified by a cross-sell screen through the use of the Member Connect process.

Achieve all sales and non-sales goals established for the department.

Convey a sense of interest and knowledge to the member by demonstrating a high level of member focus and a pleasant, professional tone of voice.

Make every effort to handle member calls completely and efficiently without transferring calls to other Credit Union departments or employees.

Assist members in resolving account discrepancies, forwarding problems to Supervisors only as necessary.

Forward member feedback to a supervisor or manager so issues can be addressed before members are unduly impacted.

Achieve certification in Product Knowledge and Cross Sales within six months of assuming position.

Support PFFCU’s corporate values of member service, teamwork, commitment, and performance.

PFFCU is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. PFFCU complies with Philadelphia’s Fair Chance Hiring Law

#PFFCUTMSR

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Refine Your Search

member services representative jobs in philadelphia, pa

Call Center Representative

Insurance Patient Account Representative

Contract Position: On-Call Benefits Enroller

Sanitation

Receptionist - Affordable Housing

Customer Service Rep (Member Help Team)

Patient Service Representative

Member Services Representative

Patient Services Representative - OB/GYN Millenium

Greeter

Patient Access Representative

Front Desk Agent

Member Services Representative

Boxformer Operator PA

Patient Care Coordinator

Surgery Scheduler

Senior Administrative Assistant, Enforcement

Overnight Closer

Call Center

Patient Access Representative (Part time)

I want to receive the latest job alert for member services representative in philadelphia, pa

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