Top 10013 Supervisor, customer resolution Jobs in Philadelphia, Pa

Regional Manager
Kids Empire USA LLC —Cheltenham, PA
- $85,000 - $86,000 a year
- Weekends as needed
- Bachelor's degree
- Children
- Experience equivalent to degree accepted
- AD&D insurance
- Health insurance
Quick Apply
6d
Assistant Property Manager (Avenue at East Falls)
Montium —Philadelphia, PA
- From $35 an hour
- Full-time
- Mid-level
- Apartments
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager / Account Manager
TeamLogic IT —Langhorne, PA
- $65,000 - $85,000 a year
- Full-time
- Remote
- 7 years
- 6 years
- Marketing
- Disability insurance
- Health insurance
Quick Apply
After School Site Supervisor (2026-27 SY)
Urban Youth Kings & Queens Inc. —Philadelphia, PA
- $20 - $25 an hour
- Part-time
- Background check
- Childcare
- CPR Certification
- Paid time off
Quick Apply
Director of Residential Services
The Jewish Federation of Southern New Jersey —Cherry Hill, NJ
- $90,000 - $110,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Customer Service Manager
Confidential —Voorhees, NJ
- $80,000 - $95,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Packaging Supervisor
The Judge Group —Burlington, NJ
- $85,000 - $105,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Retail Supervisor, Netflix House - Philadelphia
Netflix House —King of Prussia, PA
- $91,000 - $133,000 a year
- Weekends as needed
- 18 years or older
- Google Workspace
- Merchandising
Supervisor- Operations
Independence Blue Cross —Philadelphia, PA
- Hybrid work
- Mid-level
- Office
- 2 years
3-1-1 Contact Center Agent Supervisor
City of Philadelphia —Philadelphia, PA
- $54,572 - $61,084 a year
- Online Application
- Mid-level
- Residential
- High school diploma or GED
- Paid parental leave
- Paid holidays
7d
Telephone Room Supervisor (Full-Time/Day) Torresdale
Thomas Jefferson University and Hospitals —Philadelphia, PA
- Overnight shift
- Mid-level
- 3 years
- High school diploma or GED
- AD&D insurance
- Disability insurance
Supervisor Operations (Call-center) [Hybrid- DE, PA, NJ]
Independence Blue Cross —Philadelphia, PA
- Hybrid work
- Mid-level
- Analysis skills
- Travel
Specialist, Tier 1 Sales Order Support Ops (Call)
Comcast Corporation —Philadelphia, PA
- $15.44 - $36.19 an hour
- Overtime
- Writing skills
- Mid-level
- Residential
11d
Senior Customer Support Lead
TransUnion —Crum Lynne, PA
- $82,700 - $120,000 a year
- Full-time
- Hybrid work
- Office
- US work authorization
- Fair chance
- Commuter assistance
- Paid parental leave
Supervisor/ Lead Operator VA Switchboard Operator
Innovation At Work Inc —Philadelphia, PA
- HIPAA
- Mid-level
- 3 years
Supervisor - Customer Complaints & Regulatory Compliance
Philadelphia Gas Works —Philadelphia, PA
- Full-time
- Mid-level
- Office
- 3 years
- Free parking
- Health insurance
Patient Engagement Supervisor
Penn Medicine —Philadelphia, PA
- Full-time
- HIPAA
- High school diploma or GED
- Organizational skills
- Tuition reimbursement
Quick Apply
SY - Customer Service Supervisor
GAT Airline Ground Support —Philadelphia, PA
- $25.56 an hour
- Extended hours
- Microsoft Word
- Background check
- 18 years or older
Quick Apply
Customer Success Supervisor
IncentFit —Philadelphia, PA
- $80,000 - $95,000 a year
- Full-time
- Hybrid work
- 5 years
- Continuous improvement
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
Insurance Service Associate - Remote
CSAA Insurance Services, Inc. —Upper Darby, PA
- $21.38 - $28.42 an hour
- Full-time
- Remote
- Spanish
- Computer literacy
- Windows
- On-the-job training
- Work from home
10d

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Regional Manager

Kids Empire USA LLC -
Cheltenham, PA

Quick Apply

Job Details

Full-time
$85,000 - $86,000 a year
6 days ago

Benefits

AD&D insurance
Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
Life insurance
Pet insurance

Qualifications

Vendor relationship building
Customer communication

Full Job Description

OBJECTIVE:

At Kids Empire, our strength is in how we efficiently deliver a Fun Friendly CLEAN experience for our guests in a safe environment. We’re proud to set the standard for success in our industry. To help us continue growing, we’re seeking an experienced Regional Manager to join a highly skilled team. The ideal candidate will have multi-unit management experience in a dynamic setting. The role requires outstanding organizational, communication, and leadership skills and an ability to develop innovative solutions that push boundaries. The Regional Manager will work closely with the Director of Operations along with the rest of the executive team to strategize and develop long-term plans that usher in new levels of productivity and success for Kids Empire. The Regional Manager will be responsible for the oversight of Park experience as well as a financially successful market of 5 to 10 Parks. The Regional Manager will be accountable for leading a team of Park Managers and their employees in a positive, motivating manner with continuous assistance in employee training and development. They Lead, Manage, and Hold their Teams accountable to the KE way!

ESSENTIAL JOB FUNCTIONS:

Supervise and guide individual location managers/supervisors and employees.
Supervise and support the day-to-day operations of multiple parks within the market.
Conduct regular Park visits to assess performance and address operational issues.
Develop and implement strategies to achieve revenue and profit targets.
Conduct performance evaluations and implement improvement plans as needed.
Foster effective communication channels between Parks and the Support Center.
Monitor day-to-day operations to ensure compliance with safety regulations, company policies, and quality standards.
Uphold a disciplined training approach aligned with our Learning and Development processes and policies.
Implement and enforce best practices for customer service, ride/structure maintenance, food service, and other operational areas.
Manages and conducts park assessments for all locations assigned.
Responsible for meeting their market’s financial goals.
Conduct interviews and hire management and staff when needed.
Implement strategies to enhance customer satisfaction and loyalty.
Must be capable of disciplining employees and terminating when policies are violated.
Prepares and audits employee’s schedules.
Oversee the timekeeping system.
Approve time off for Park Management.
Manages and communicates with all vendors associated with their market.
Ensure Open and Closing procedures are followed at all locations assigned.
Ensure that all rides and facilities are properly maintained and meet safety standards.
Implement safety protocols and conduct regular safety audits.
Coordinate with maintenance teams to address any issues promptly.
Make sure parks are following processes and policies and compliance.
Manages and oversees park openings and closings via remote access.
Conduct audits and participate in investigations alongside other departments.
Conduct Park assessments to ensure compliance, safety, and performance monthly in all Parks.
Walk the floor regularly when visiting parks assigned to monitor there are no unsafe hazards present, and that guests are following the park attendance rules, regulations, and guidelines.
Address customer complaints and concerns promptly and professionally.

LOCATIONS YOU WILL BE OVERSEEING:

Greater Philadelphia Area

Cheltenham, PA

Warminster, PA

Collegeville, PA

Moorestown, NJ

Bear, DE

DMV - DC, Maryland and Virginia

Arundel, MD

Tysons Corner, VA

Forestville, MD

Manaport, VA

PHYSICAL DEMANDS:

Stand, walk, bend, twist constantly.
Stand, walk, bend, twist constantly.
Frequent travel throughout your markets
Must be able to work in noisy environments created by guests, such as children yelling and music.
Must be able to tolerate a hectic work environment during peak hours.
Must be able to work in a tight structure.
Work weekends and holidays

Benefits:

Health Insurance
Voluntary Dental and Vision
Voluntary Supplemental Accident and Hospital Insurance
Employee Assistance Program (EAP)
Voluntary Life Insurance
Free Group Basic Life and AD& D Insurance
Pet Insurance
Recreational Discounts
401(k)

QUALIFICATIONS:

Strong understanding of operations, financial management, and customer service.
Developing and implementing strategies for market growth and success.
Leadership skills
Bachelor’s degree (or equivalent) in business administration or related field
Experience in developing Performance Improvement Plans and Action Plans.
Strong working knowledge of data analysis and performance metrics, using business management software.
Proven experience in a multi-unit role.
Strong understanding of operations, financial management, and customer service.
Good communication skills, customer service skills, and strong conflict-resolution skills

Quick Apply

Refine Your Search

supervisor, customer resolution jobs in philadelphia, pa

Regional Manager

Assistant Property Manager (Avenue at East Falls)

Customer Success Manager / Account Manager

After School Site Supervisor (2026-27 SY)

Director of Residential Services

Customer Service Manager

Packaging Supervisor

Retail Supervisor, Netflix House - Philadelphia

Supervisor- Operations

3-1-1 Contact Center Agent Supervisor

Telephone Room Supervisor (Full-Time/Day) Torresdale

Supervisor Operations (Call-center) [Hybrid- DE, PA, NJ]

Specialist, Tier 1 Sales Order Support Ops (Call)

Senior Customer Support Lead

Supervisor/ Lead Operator VA Switchboard Operator

Supervisor - Customer Complaints & Regulatory Compliance

Patient Engagement Supervisor

SY - Customer Service Supervisor

Customer Success Supervisor

Insurance Service Associate - Remote

I want to receive the latest job alert for supervisor, customer resolution in philadelphia, pa

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