Top 725 Team support analyst Jobs in Philadelphia, Pa

Quality Assurance Analyst (Remote)
Patriot Growth Insurance Services —Fort Washington, PA
- $70,000 - $105,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Analysis skills
- Paid parental leave
- Health savings account
Associate Application Analyst - Cerner Support
UHS of Delaware, Inc. - Corporate Office —King of Prussia, PA
- Full-time
- Computer science
- Computer Science
- Word processing
- Health insurance
- Dental insurance
13d
Collections Analyst
Independence Blue Cross —Philadelphia, PA
- Mid-level
- Bachelor's degree
- Business
Network Analyst
Cooper University Hospital —Camden, NJ
- $34 - $56 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
14d
Contract Analyst
Premier Inc. —King of Prussia, PA
- $62,000 - $93,000 a year
- Full-time
- Microsoft Excel
- Hospital
- Mid-level
- Disability insurance
- Health insurance
7d
Supply Chain Risk Analyst
Cooper University Hospital —Pennsauken, NJ
- $31 - $53 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Dental insurance
URBN Desktop Analyst
URBN —Philadelphia, PA
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
College Co-op: Supplemental Programs Business Analyst
Independence Blue Cross —Philadelphia, PA
- Mid-level
- Communication skills
Records Examiner Analyst Supporting the DEA
FSA Federal —Philadelphia, PA
- Customer service
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Quick Apply
2d
URBN Retail IT Support Analyst
URBN —Philadelphia, PA
- Full-time
- Remote
- Mid-level
- Windows
- Computer networking
- Health insurance
- Dental insurance
2d
Information Technology - IT Analyst - Support
Morgan Properties —Conshohocken, PA
- $57,000 - $60,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- AD&D insurance
Client Operations Support Analyst I
WSFS Bank —Philadelphia, PA
- $42,289 - $69,475 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- US work authorization
- Paid parental leave
- Health savings account
8d
Data Analyst
BrainDo —Philadelphia, PA
- Email
- Writing skills
- Research
- Analysis skills
Membership Data Quality Analyst
American Association for Cancer Research —Philadelphia, PA
- Full-time
- Mid-level
- 3 years
- SQL
Quality Business Analyst
Independence Blue Cross —Philadelphia, PA
- Writing skills
- Mid-level
- Analysis skills
Accounts Receivable Analyst
Audacy, Inc. —Philadelphia, PA
- $60,000 - $70,000 a year
- Online Application
- Hybrid work
- ERP systems
- Mid-level
- Office
- Health savings account
- Disability insurance
Data Analyst and Innovation Specialist
Episcopal Community Services —Philadelphia, PA
- $65,000 - $73,000 a year
- Weekends as needed
- Hybrid work
- CRM software
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Data Analyst II
Children’s Hospital of Philadelphia —Philadelphia, PA
- $92,100 - $117,400 a year
- Full-time
- Mid-level
- Office
- Master's degree
Quick Apply
8h
Data Analyst Supporting the US Attorney's Office
FSA Federal —Philadelphia, PA
- Customer service
- Military
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
9d
Payroll Analyst - Hybrid
The Cigna Group —Philadelphia, PA
- $78,100 - $130,100 a year
- Online Application
- Microsoft Outlook
- Research
- Mid-level
- Paid holidays
- Health insurance
1d

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team support analyst jobs near philadelphia, pa

Quality Assurance Analyst (Remote)

Patriot Growth Insurance Services -
Fort Washington, PA

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Job Details

Full-time
$70,000 - $105,000 a year

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

5 years
Mid-level
Analysis skills
Communication skills

Full Job Description

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Position Overview: We are seeking a detail-oriented and analytical Quality Assurance Analyst to support operational excellence across Patriot by evaluating adherence to Standard Operating Procedures (SOPs) within the Agency Management System (AMS). This role is responsible for conducting audits, reviewing workflows and documentation, identifying process gaps, and supporting quality improvement initiatives. The ideal candidate has strong analytical skills, experience working within system-driven environments, and the ability to collaborate effectively with Operations, Training, and Leadership teams. This position plays a key role in ensuring consistency, compliance, and operational efficiency across the organization.

Work Arrangement: This is a full-time, fully remote position.

Professional Responsibilities:

Conduct routine and targeted audits within the Agency Management System to evaluate compliance with established SOPs and workflows.
Review policy records, endorsements, renewals, and servicing activities to ensure accuracy, completeness, and proper documentation.
Assess workflow execution to confirm required processes, sequencing, and system controls are being followed consistently.
Identify errors, inconsistencies, process breakdowns, and compliance gaps while analyzing trends and recurring issues across teams.
Document audit findings, root causes, risks, and operational impacts in a clear and consistent manner.
Maintain audit logs, tracking tools, and reporting documentation to monitor quality metrics and performance trends.
Prepare and communicate audit summaries, findings, and recommendations to leadership and key stakeholders.
Provide constructive feedback and guidance to support issue resolution and improve procedural compliance.
Partner with Operations and Training teams to address workflow gaps, clarify procedures, and support continuous process improvement initiatives.
Assist with testing and validating new or revised SOPs and workflows within the Agency Management System.
Monitor quality and compliance results following training initiatives or process changes to evaluate effectiveness.
Identify misalignment between SOPs, system workflows, and user behavior and escalate concerns as appropriate.
Recommend practical improvements to workflows, documentation standards, and system utilization to strengthen operational consistency and quality.
Collaborate with agency leadership, internal departments, and external vendors to support quality assurance initiatives and operational objectives.

Qualifications and Requirements:

5+ years of experience in quality assurance, operations auditing, compliance, process review, or a related field.
Experience working within an Agency Management System or similar operational platform required.
Working knowledge of SOP-driven environments, quality control practices, and process improvement methodologies.
Bachelor’s degree in Business Administration, Risk Management, Information Systems, Data Analytics, or a related field required.
Experience in insurance, financial services, or another regulated industry preferred.
Familiarity with Applied Epic, BenefitPoint, or similar agency management systems preferred.
Experience supporting internal audits, compliance initiatives, or operational improvement projects preferred.
Strong analytical and problem-solving skills with the ability to assess issues, identify root causes, and recommend solutions.
Ability to understand system workflows, data structures, and operational processes to support business objectives.
Excellent written and verbal communication skills with the ability to present findings and recommendations effectively.
Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
Proficiency with Agency Management Systems, Microsoft Office Suite, and project management tools.
Commitment to maintaining confidentiality and handling sensitive information with professionalism and integrity.

Why Patriot Growth Insurance Services: We offer the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team. In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

Medical, Dental, and Vision Benefits Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
Company paid Short-Term Disability, Long-Term Disability and Group Term Life
Company paid Employee Assistance Program
Paid Parental Leave
Paid holidays
Personalized PTO
401(k) with employer match

Pay Range: $70,000 - $105,000 per year depending on experience.

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

Apply Now

Refine Your Search

team support analyst jobs in philadelphia, pa

Quality Assurance Analyst (Remote)

Associate Application Analyst - Cerner Support

Collections Analyst

Network Analyst

Contract Analyst

Supply Chain Risk Analyst

URBN Desktop Analyst

College Co-op: Supplemental Programs Business Analyst

Records Examiner Analyst Supporting the DEA

URBN Retail IT Support Analyst

Information Technology - IT Analyst - Support

Client Operations Support Analyst I

Data Analyst

Membership Data Quality Analyst

Quality Business Analyst

Accounts Receivable Analyst

Data Analyst and Innovation Specialist

Data Analyst II

Data Analyst Supporting the US Attorney's Office

Payroll Analyst - Hybrid

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