Top 248 Technical coordinator Jobs in Philadelphia, Pa

Mental Health Intake Coordinator
Penn Medicine —Philadelphia, PA
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
- Tuition reimbursement
- Employee assistance program
Quick Apply
8d
Inventory Coordinator Lead - Full Time Days at Pennsylvania Hospital
Penn Medicine —Philadelphia, PA
- Full-time
- Word processing
- Research
- Mid-level
- Tuition reimbursement
Quick Apply
Administrative Coordinator
Penn Medicine —Philadelphia, PA
- Full-time
- Mid-level
- Office
- 3 years
- Tuition reimbursement
Quick Apply
7d
Technical Coordinator - Supporting Jefferson Hospital Laboratories
HNL Lab Medicine —Abington, PA
- Full-time
- Computer literacy
- English
- Mid-level
Telehealth Coordinator
CFG HEALTH SYSTEM LLC —Philadelphia, PA
- Full-time
- Nursing
- HIPAA
- Mid-level
Quick Apply
Career Placement Coordinator
Community College of Philadelphia —Philadelphia, PA
- $47,389 - $78,192 a year
- Full-time
- Mid-level
- Bachelor's degree
- 2 years
- Paid holidays
- Disability insurance
Refund Coordinator PBO
Penn Medicine —Bala-Cynwyd, PA
- 8 hour shift
- Management
- Primary Care
- Mid-level
- Tuition reimbursement
Quick Apply
10d
STEM Coordinator 26-27 SY
Alliance for Progress Charter School —Philadelphia, PA
- $50,000 - $70,000 a year
- Full-time
- School experience
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Procurement Coordinator — Part-Time
HR Resolutions —Malvern, PA
- $25 an hour
- Part-time
- Ability to walk for extended periods
- Bachelor of Science
- Mid-level
Quick Apply
8d
Warranty Coordinator
Modern Group —Bristol, PA
- $25 - $30 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
Competency Coordinator
Johnson Matthey —West Chester, PA
- Full-time
- Computer literacy
- English
- Mid-level
- Disability insurance
- Health insurance
8d
QUALITY ASSURANCE & IMPROVEMENT (QA&I) COORDINATOR
Isoke Developmental Services —Philadelphia, PA
- $35 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- Nursing
- Microsoft Excel
Quick Apply
13d
Technical Support Coordinator
CSC (Corporation Service Company) —Wilmington, DE
- Full-time
- Hybrid work
- Office
- Entry level
- Time management
8d
USN/BMD Baseline Coordinator
BAE Systems Inc. —Mount Laurel, NJ
- $79,365 - $134,921 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
FT New Patient Coordinator- Transplant Administration
Penn Medicine —Philadelphia, PA
- Full-time
- 5 years
- Word processing
- Medical office experience
- Tuition reimbursement
Quick Apply
Resource Coordinator EARN WIOA
Eckerd Connects —Philadelphia, PA
- $27.97 an hour
- Evenings as needed
- Microsoft Outlook
- Pass drug screening
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Patient Engagement Coordinator
Penn Medicine —Philadelphia, PA
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Tuition reimbursement
Quick Apply
Engagement Coordinator
Thomas Jefferson University and Hospitals —Philadelphia, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- AD&D insurance
- Disability insurance
IT Coordinator - On-Site
Ann's Choice by Erickson Senior Living —Warminster, PA
- $27 - $29 an hour
- Full-time
- 18 years or older
- Travel
- In-person
- Health insurance
- Dental insurance
2d
Coordinator- Emergency Preparedness
UHS of Delaware, Inc. - Corporate Office - Remote —King of Prussia, PA
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance

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Mental Health Intake Coordinator

Penn Medicine -
Philadelphia, PA

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Tuition reimbursement
Employee assistance program

Qualifications

Bachelor's degree

Full Job Description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position: Mental Health Intake Coordinator

Entity: Clinical Care Associates

Department: Penn Integrated Care

Location: Penn Behavioral Health Market Street- 3535 Market St

Hours: FT, M-F 8:30-5 (Hybrid)

Job Summary:

The Employee Assistance Program (EAP) Mental Health Intake Coordinator position, under the direction of the EAP Director, serves as a primary point of contact for employees and household members seeking EAP services. This role is responsible for telephone management, intake and triage, referral coordination, benefit education, scheduling support, and clinical documentation within the EAP.

The EAP Mental Health Intake Coordinator utilizes sound judgment, established protocols, knowledge of internal and community resources, and escalation procedures to determine the appropriate level of support for each caller, including crisis escalation to on call clinicians, completion of EAP intakes for counseling services, connection to work-life resources, and navigation of online self service tools. This role functions as the front door to the EAP, ensuring callers are supported, informed, and efficiently connected to the right services while maintaining confidentiality and regulatory compliance. The ideal candidate possesses excellent critical thinking and communication skills, both spoken and written, for determining and facilitating connection with appropriate services for potential patients.

Accountabilities:

Accountabilities

Call Management and Triage
Answer incoming EAP calls and respond to messages and inquiries in a timely, professional, and supportive manner
Conduct initial screening and triage to determine caller needs, urgency, and appropriate next step
Identify crissis situations and follow established protocols to connect callers immediately with the on call clinician and/or emergency services
Recognize when to escalate non crisis cases (e.g., worsening symptoms, safety concerns, prolonged wait times)
Provide calm, clear guidance to callers

Intake, Referral & Navigation
Complete EAP intakes for counseling services accurately and in a timely manner
Educate callers on EAP benefits, scope of services, confidentiality, and eligibility
Facilitate referrals to:
Internal or affiliate EAP clinicians
Work-life resources
Assist callers in connecting with the most appropriate resource whenever possible
Explain and support access to online tools and resources (e.g., My Life Expert platform)

Scheduling & Coordination
Assist with provider management tasks as needed (e.g., contracting, credentials management, availability tracking)
Communicate timely and accurate information regarding caller status, escalations, and follow up needs
Support scheduling for EAP counseling appointments, including coordination with affiliate providers
Coordinate closely with EAP clinicians, supervisors, and operational staff to ensure continuity of care

Documentation & Systems
Document all calls, intakes, referrals, and actions accurately in the EAP records system
Maintain organized and up to date case records in compliance with EAP standards
Ensure documentation reflects appropriate triage decisions and adherence to protocols
Protect confidentiality and privacy at all times

Compliance & Quality
Perform duties in compliance with:

o HIPAA and applicable privacy regulations
o Penn Medicine policies and procedures
o EAP specific workflows and standards

Follow established protocols for crisis management, escalation, and referral
Participate in quality improvement, staff meetings, and training activities as assigned
Notify supervisor promptly of any clinical, operational, or safety concerns
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
Other duties as assigned to support the unit, department, entity, and health system organization

Qualifications:

Required: Bachelor's Degree
- A Bachelor’s Degree in Social Work, Psychology, Marriage and Family Therapy, Counseling or any healthcare related field is highly preferred but not required
Preferred: Master's Degree
- Social Work, Marriage or Family Therapy or Healthcare Field
- Candidates working towards Master’s Degree in Social Work, Psychology, Marriage and Family Therapy, Counseling, or any healthcare related fields preferred but not required.
- Social Work, Marriage or Family Therapy or Healthcare Field
- Candidates working towards Master’s Degree in Social Work, Psychology, Marriage and Family Therapy, Counseling, or any healthcare related fields preferred but not required.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Quick Apply

Refine Your Search

technical coordinator jobs in philadelphia, pa

Mental Health Intake Coordinator

Inventory Coordinator Lead - Full Time Days at Pennsylvania Hospital

Administrative Coordinator

Technical Coordinator - Supporting Jefferson Hospital Laboratories

Telehealth Coordinator

Career Placement Coordinator

Refund Coordinator PBO

STEM Coordinator 26-27 SY

Procurement Coordinator — Part-Time

Warranty Coordinator

Competency Coordinator

QUALITY ASSURANCE & IMPROVEMENT (QA&I) COORDINATOR

Technical Support Coordinator

USN/BMD Baseline Coordinator

FT New Patient Coordinator- Transplant Administration

Resource Coordinator EARN WIOA

Patient Engagement Coordinator

Engagement Coordinator

IT Coordinator - On-Site

Coordinator- Emergency Preparedness

I want to receive the latest job alert for technical coordinator in philadelphia, pa

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