Top 1767 Client services specialist Jobs in Philadelphia Pa

Housing Specialist
ActionAIDS —Philadelphia, PA
- $44,000 - $49,000 a year
- Full-time
- Hybrid work
- Master of Social Work
- Mid-level
- Office
Quick Apply
Senior Benefits Specialist
Janney Montgomery Scott LLC —Philadelphia, PA
- Full-time
- Research
- Mid-level
- Office
- Paid parental leave
- Paid time off
7d
Targeted Case Management Program Analyst II (Children Specialist)
PMHCC, INC. —Philadelphia, PA
- $59,200 a year
- Full-time
- Background check
- 5 years
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Accounts Receivable Specialist Healthcare
MPOWERHealth —Philadelphia, PA
- Microsoft Excel
- Mid-level
- Math
Quick Apply
HR Operations Specialist (Consulting)
SolomonEdwards —Oaks, PA
- $35 an hour
- Contract
- Hybrid work
- Microsoft Outlook
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
9d
Enhanced Direct Support Professional
Help at Home —Philadelphia, PA
- $25 - $30 an hour
- Background check
- 18 years or older
- RN License
- Paid training
- Mileage reimbursement
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Client Relationship Specialist
Alta Bus —Philadelphia, PA
- $19 - $27 an hour
- Weekends as needed
- Customer service
- Computer literacy
- Administrative experience
- Health insurance
- Paid time off
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Specialist, Client Service
The Bank of New York Mellon Corporation —Philadelphia, PA
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Entry level
Call Center Representative
Temple University —Philadelphia, PA
- $22.18 - $23.94 an hour
- Full-time
- School experience
- Spanish
- Medical office experience
- Paid holidays
- Health insurance
3d
Medicare Member Enrollment Specialist - 100% remote
Ram Technologies —Philadelphia, PA
- $17 - $20 an hour
- Full-time
- Remote
- Microsoft Word
- Writing skills
- HIPAA
- Health savings account
- AD&D insurance
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Specialist, Client Processing
The Bank of New York Mellon Corporation —Berwyn, PA
- Full-time
- Analysis skills
- Bachelor's degree
- Organizational skills
HR Advice Specialist (US) - Intake, Triage & Adjudication
TD Bank —Mount Laurel, NJ
- $72,280 - $108,160 a year
- Full-time
- Writing skills
- Basic math
- Mid-level
- Health insurance
- Paid time off
Child Care Specialist (PA)
CHOP - Soar Autism Center —King of Prussia, PA
- $21.50 - $28.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
- Paid training
- Paid holidays
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HR Advice Specialist (US) - HR Investigations
TD Bank —Mount Laurel, NJ
- $72,280 - $108,160 a year
- Full-time
- Writing skills
- Basic math
- Mid-level
- Health insurance
- Paid time off
Patient Services Specialist
Cencora —Conshohocken, PA
- $34,000 - $62,370 a year
- Full-time
- Remote
- Microsoft Word
- Writing skills
- Research
- Paid parental leave
- Health insurance
Behavior Support Specialist
Stellar Care Services —Philadelphia, PA
- $30 - $40 an hour
- Part-time
- Background check
- CPR Certification
- Mid-level
Quick Apply
Specialist, Client Operations 1
The Bank of New York Mellon Corporation —Berwyn, PA
- Full-time
- Research
- Finance
- Analysis skills
Specialist, Senior Service Desk
The Board of Pensions of the Presbyterian Church —Philadelphia, PA
- Online Application
- Salesforce
- Mid-level
- Office
- Paid holidays
- Disability insurance
2d
Service Specialist
Opensity Solutions —Philadelphia, PA
- Up to $24 an hour
- Full-time
- Hospitality
- Ability to walk for extended periods
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
Entry Level Healthcare Management
Care Options for Kids —Bala-Cynwyd, PA
- $55,000 - $60,000 a year
- Full-time
- Office
- Bachelor's degree
- Pediatrics
- 401(k)
- Paid time off
Quick Apply

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Housing Specialist

ActionAIDS -
Philadelphia, PA

Quick Apply

Job Details

Full-time
$44,000 - $49,000 a year

Qualifications

Bachelor's degree

Full Job Description

About Us

Action Wellness started as ActionAIDS in 1986 when a group of dedicated volunteers came together to support their community at the beginning of the HIV epidemic. Today, staff provide a range of trauma-informed services to help persons with HIV and individuals with substance use disorders at risk of acquiring HIV achieve physical, emotional and economic well-being.

Job Summary

The Housing Specialist provides comprehensive direct services to individuals and families facing housing instability. This includes identifying housing resources, navigating homeless services, and assisting with rental and utility assistance programs. The role also serves as a key support for clients residing in subsidized housing, helping them maintain stable housing, set goals toward permanent housing, and monitor progress. The Housing Specialist works collaboratively with clients and service partners to promote housing security and long-term self-sufficiency.

Essential Functions

Conduct intake and face-to-face needs assessments with clients, collecting eligibility documentation including verification of disability, proof of homelessness, housing demographics, and informed consent.
Collaborate with clients and their support teams to develop individualized housing plans, while maintaining strict confidentiality.
Consult with homeless service providers during intake to enroll clients, expedite transfer requests and for discharge planning.
Provide specialized housing counseling and advocacy for individuals who are disabled due to HIV disease, who identify housing as a primary concern, managing an active caseload.
Assist clients in locating housing within local Fair Market Rent guidelines, and connect them to housing services, utility assistance programs, and budget counseling.
Monitor rental and utility payments monthly, reassessing client needs and adjusting plans as appropriate.
Engage with landlords to support lease negotiations, lease signing and housing inspections.
Complete required rental calculations, program agreements, lease addendums, annual re-certifications, along with rental suitability where applicable.
Ensure all client contacts, referrals, and service documentation are completed in accordance with timelines outlined in the Direct Service Policy and Procedure Manual and funding requirements.
Provide training to Action Wellness staff and volunteers on housing-related topics, and maintain updated agency resources on housing and utility programs.
Educate clients on tenant rights and responsibilities, housing programs, and available resources.
Offer referrals and educational support to clients and their families as needed.
Build and maintain strong relationships with local housing providers, community development organizations, and public housing agencies at the city and state level.
Maintain up-to-date knowledge of housing resources, benefits, and entitlements to effectively refer clients and advocate for their needs.
Meet the agency’s minimum standard of 450 units of service per month (measured in 15-minute increments).
Complete all intake documentation in Case Worthy and HMIS, along with related paperwork within 24 hours of client encounters.
Maintain and document minimum required contact with each client on the caseload, following agency standards.
Maintain accurate, timely, and well-organized documentation in both hard copy and electronic formats using CaseWorthy and ClientTrack/HMIS systems, in accordance with agency and funder requirements.
Complete all required check requests, monthly reports, and progress notes, ensuring compliance with reporting standards and deadlines.
Provide intake coverage as assigned, supporting seamless access to housing services for new and returning clients.
Participate in staff and supervisory meetings at Action Wellness.
Attend required trainings and professional development sessions through OHS, DHCD, DHH, HUD, and other relevant entities.
Actively participate in weekly individual supervision meetings to review cases and receive guidance.
Engage in monthly group supervision meetings to support collaboration and case review.
Attend required agency meetings, including Direct Service, In-Service, General Staff meetings, as well as outside provider meetings.
Participate in CoC mandated activities, such as the unsheltered Point in time count

Education and Experience

Bachelor’s degree in Social Work, Human Services, Urban Studies, Public Health, or a related field is required.
Master’s degree preferred, especially in Social Work (MSW), Counseling, or Public Administration.
Minimum of two (2) to three (3) years of experience providing direct services in housing counseling, case management, or advocacy for individuals experiencing homelessness or housing instability.
Prior experience conducting home inspections, lease negotiations, and landlord engagement is highly desirable.

EEO and ADA Statement

Action Wellness is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employee(s) with disabilities to perform the essential functions of their job, absent undue hardship.

Work Location, Hybrid Information, and Salary

Based out of our 3600 Market office, Hybrid remote after 90 days

Full time, Non-Exempt, Salary range: $44,000-49,000

No phone calls please.

Quick Apply

Refine Your Search

client services specialist jobs in philadelphia pa

Housing Specialist

Senior Benefits Specialist

Targeted Case Management Program Analyst II (Children Specialist)

Accounts Receivable Specialist Healthcare

HR Operations Specialist (Consulting)

Enhanced Direct Support Professional

Client Relationship Specialist

Specialist, Client Service

Call Center Representative

Medicare Member Enrollment Specialist - 100% remote

Specialist, Client Processing

HR Advice Specialist (US) - Intake, Triage & Adjudication

Child Care Specialist (PA)

HR Advice Specialist (US) - HR Investigations

Patient Services Specialist

Behavior Support Specialist

Specialist, Client Operations 1

Specialist, Senior Service Desk

Service Specialist

Entry Level Healthcare Management

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