Top 343 Clinic operations manager Jobs in Philadelphia Pa

Clinic Operations Manager
Concentra —Philadelphia, PA
- Full-time
- HIPAA
- Clinic
- Bachelor's degree
- Commuter assistance
- Disability insurance
14d
Practice Manager
Penn Medicine —Philadelphia, PA
- High school diploma or GED
- Clinic
- Recruiting
- Tuition reimbursement
Quick Apply
Leadership & Operations Manager
REVIVE MEDICAL —Philadelphia, PA
- $60,000 - $90,000 a year
- Full-time
- HIPAA
- Mid-level
- 3 years
- Paid holidays
- Paid time off
Quick Apply
11d
MANAGER AMBULATORY OPERATIONS
Cooper University Health Care —Cherry Hill, NJ
- Full-time
- Customer service
- HIPAA
- 3 years
- Health insurance
- Dental insurance
12d
Healthcare Operations Manager
Digital Health Information —Huntingdon Valley, PA
- $40 - $50 an hour
- Full-time
- DOT physical examination
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Facility Administrator / CEO - Surgical Center of South Jersey
SCA Health —Mount Laurel, NJ
- $125,000 - $155,000 a year
- Full-time
- Surgery
- Outpatient experience
- Supervising experience
- Disability insurance
- Health insurance
Manager Ambulatory Operations
Cooper University Hospital —Cherry Hill, NJ
- $34 - $56 an hour
- Full-time
- Customer service
- HIPAA
- 3 years
- Health insurance
- Dental insurance
13d
Medical Operations Manager/ Practice Manager
Medi-Weightloss —Philadelphia, PA
- Urgently hiring
- Mid-level
- Clinic
- Supervising experience
Quick Apply
Occupational Therapist
ADVANCED REHABILITATION SYSTEMS —Delran, NJ
- From $35 an hour
- Part-time
- Management
- Hospital
- Mid-level
- Continuing education credits
- Disability insurance
Quick Apply
Associate Territory Manager - Clinical RN or Sales Background (Philadelphia)
NeurOptics —Philadelphia, PA
- $110,000 - $130,000 a year
- Overnight shift
- Nursing
- RN License
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
7d
Infusion Nurse
Soleo Health Inc —Sharon Hill, PA
- Weekends as needed
- Nursing
- Microsoft Outlook
- RN License
- Mileage reimbursement
- Paid time off
Quick Apply
Archery Range Manager
Philly Archery —Philadelphia, PA
- $25.00 - $27.50 an hour
- Weekends as needed
- Background check
- CPR Certification
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
Senior Network Technical Consultant
Vaco by Highspring —King of Prussia, PA
- $85 - $100 an hour
- Contract
- Hybrid work
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
1d
Clinical Operations Manager (RN/BSN) - Community Health
Mitchell Martin —Philadelphia, PA
- $101,000 - $113,000 a year
- Full-time
- Nursing
- RN License
- BLS Certification
Quick Apply
Medical Assistant Lead
Centers for Advanced Urology —Rosemont, PA
- Full-time
- Vital signs
- HIPAA
- Mid-level
Quick Apply
Registered Nurse - Primary Care
Oak Street Health —Philadelphia, PA
- $66,575 - $142,576 a year
- Full-time
- Vital signs
- RN License
- BLS Certification
- Health insurance
- Dental insurance
Locum Physician (MD/DO) - Allergy and Immunology in Wyomissing, PA
LocumJobsOnline —Philadelphia, PA
- Full-time
- Medicine
- BC/BE
- Adults
7d
Locum Physician (MD/DO) - Allergy and Immunology in Wyomissing, PA
LocumJobsOnline —Philadelphia, PA
- Full-time
- Medicine
- BC/BE
- Adults
7d
Fleet Mechanic
Herr Foods Inc. —Philadelphia, PA
- $30.69 - $37.00 an hour
- Full-time
- 5 years
- Basic math
- English
- Paid holidays
- Disability insurance
Quick Apply
Manager Patient Access - Nazareth Hospital - (100% Work Onsite - Philadelphia, PA)
Trinity Health —Philadelphia, PA
- $31.88 - $47.82 an hour
- Full-time
- Acute care
- Hospital
- 5 years
8d

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Clinic Operations Manager

Concentra -
Philadelphia, PA

Apply Now

Job Details

Full-time
14 days ago

Benefits

Commuter assistance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Referral program

Qualifications

Customer communication

Full Job Description

Overview:

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.

Responsibilities:

Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards
Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure
Work with clinicians to support staff competency regarding all patient care needs
Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety
Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net
Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership
Work with leadership to identify gaps and implement process improvement to ensure optimal patient care
Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care
Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience
Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations
Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan.
Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours
Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes
Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan
Maintain accountability for implementing and consistently maintaining center initiatives and workflows

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

Bachelor's degree preferred
Some college courses from an accredited college or university or equivalent education and experience
In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa

Job-Related Experience

Customarily has at least three or more years of work leadership or operations management experience
Prior healthcare experience and/or customer service-related experience preferred

Job-Related Skills/Competencies

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Strong service mentality and a focus on achieving all aspects of defined service standards
Excellent telephone and personal etiquette
Warm, positive, energetic, and professional demeanor
Effective oral and written communication skills
Tactful and diplomatic communication style
Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
Performance assessment skills
Continued focus on self-development
Proficient in computer applications such as Word and Excel
Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
Ability to resolve colleague, client, and patient issues in an effective and timely manner

Additional Data:

401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

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Refine Your Search

clinic operations manager jobs in philadelphia pa

Clinic Operations Manager

Practice Manager

Leadership & Operations Manager

MANAGER AMBULATORY OPERATIONS

Healthcare Operations Manager

Facility Administrator / CEO - Surgical Center of South Jersey

Manager Ambulatory Operations

Medical Operations Manager/ Practice Manager

Occupational Therapist

Associate Territory Manager - Clinical RN or Sales Background (Philadelphia)

Infusion Nurse

Archery Range Manager

Senior Network Technical Consultant

Clinical Operations Manager (RN/BSN) - Community Health

Medical Assistant Lead

Registered Nurse - Primary Care

Locum Physician (MD/DO) - Allergy and Immunology in Wyomissing, PA

Locum Physician (MD/DO) - Allergy and Immunology in Wyomissing, PA

Fleet Mechanic

Manager Patient Access - Nazareth Hospital - (100% Work Onsite - Philadelphia, PA)

I want to receive the latest job alert for clinic operations manager in philadelphia pa

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