Top 732 Customer advocate Jobs in Philadelphia Pa

Patient Advocate
HEALTH FEDERATION OF PHILADELPHIA —Philadelphia, PA
- $27.54 an hour
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
Customer Service Representative Call Center
Penn Medicine —Philadelphia, PA
- Call employer
- Writing skills
- HIPAA
- High school diploma or GED
- Tuition reimbursement
Quick Apply
4h
Virtual Inbound Sales Representative CHAT
Comcast Corporation —Philadelphia, PA
- $15.00 - $22.69 an hour
- Overtime
- Remote
- High school diploma or GED
- Organizational skills
- Fair chance
6h
Remote Inbound Sales Representative (Voice)
Comcast Corporation —Philadelphia, PA
- $15.00 - $22.69 an hour
- Overtime
- Remote
- Customer service
- High school diploma or GED
- Organizational skills
Community Health Worker
Oak Street Health —Philadelphia, PA
- $18.50 - $38.82 an hour
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Office Coordinator
Maxim Healthcare Services Direct —Philadelphia, PA
- $21.00 - $23.99 an hour
- Full-time
- HIPAA
- Office
- Administrative experience
- Profit sharing
- Commuter assistance
Quick Apply
13d
Overnight Guest Service Agent
Kimpton Hotels & Restaurants —Philadelphia, PA
- $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
14d
Call Center
Fox Chase Wellness Center —Philadelphia, PA
- Full-time
- Spanish
- Computer literacy
- English
- 401(k)
- Paid time off
Quick Apply
9d
Guest Service Agent
Kimpton Hotels & Restaurants —Philadelphia, PA
- $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Specialist, Tier 1 Sales Order Support Ops (Call)
Comcast Corporation —Philadelphia, PA
- $15.44 - $36.19 an hour
- Overtime
- Writing skills
- Mid-level
- Residential
7d
Guest Service Manager
Marriott International, Inc —Philadelphia, PA
- $28.85 - $37.50 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
- On-the-job training
Housekeeper
Women Against Abuse —Philadelphia, PA
- $17.62 an hour
- Part-time
- Customer service
- High school diploma or GED
- Apartments
- Health insurance
- Dental insurance
Quick Apply
PEER MENTOR
Goodwill Industries of Southern New Jersey and Phi —Philadelphia, PA
- Weekends as needed
- Spanish
- Customer service
- Writing skills
- AD&D insurance
- Disability insurance
PT Audience Services Associate
KIMMEL CENTER INC. —Philadelphia, PA
- Part-time
- Computer literacy
- High school diploma or GED
- Organizational skills
Quick Apply
13d
FT Audience Services Associate
KIMMEL CENTER INC. —Philadelphia, PA
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Organizational skills
Quick Apply
13d
Workplace Health and Safety Specialist, Early Career – (2027) – East
Amazon.com Services LLC —Philadelphia, PA
- $25.19 - $30.09 an hour
- Weekends as needed
- Data analysis skills
- Ability to climb stairs
- Master's degree
- AD&D insurance
- Health insurance
Room Attendant
Kimpton Hotels & Restaurants —Philadelphia, PA
- $17.50 an hour
- Hotel
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Software Quality Analyst
Lucet —Philadelphia, PA
- $80,000 - $92,000 a year
- Hybrid work
- Background check
- Computer science
- Computer Science
- Paid parental leave
- Disability insurance
Quick Apply
5d
Medication Aide
Cathedral Village —Philadelphia, PA
- $18 - $19 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Children
Quick Apply
9d
Customer Service Specialist
Multisource Mfg —Oaks, PA
- $25 - $30 an hour
- 8 hour shift
- Inventory management
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply

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Patient Advocate

HEALTH FEDERATION OF PHILADELPHIA -
Philadelphia, PA

Quick Apply

Job Details

Full-time
$27.54 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

Customer follow-ups
Correspondence management
Patient question and concern management
Clinical social history assessment
Community resource coordination in health services social work
High school diploma or GED
Data management
Client management
Relationship management
Working with individuals from diverse cultural backgrounds
Social work care coordination
Referral coordination

Full Job Description

Equal Opportunity Employer

The mission of the Health Federation of Philadelphia is to promote community health by advancing access to high-quality, integrated, comprehensive health and human services. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status. This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion.

JOB SUMMARY

The Prescription Assistance Program helps uninsured or underinsured patients obtain needed medications through programs offered by pharmaceutical companies that provide these medications at no cost to eligible patients. An employee in the Patient Advocate position is responsible for coordinating assistance applications for patients, acting as a liaison between various medical providers and pharmaceutical companies, advocating for patient concerns, and solving problems.

JOB SPECIFICATIONS

Responsibilities/Duties

Assist patients with applications for medications for their completion/submission directly to pharmaceutical companies.
Track pending receipt of medications. Sort and package medications for patient pick-up.
Contact patients when medications arrive
Distribute medications to patients. Document medications distributed to patients in RxAssist
Complete refills for patients:
- Update data in RxAssist
- Track refill receipt/contact patients for pick-up
Assess patients for Social Determinants of Health (SDoH)
Other duties as assigned

Education: Minimum Education: High School Diploma or equivalent; some college or bachelor’s degree preferred.

Skills/Experience

Must have knowledge of client management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions and proactively supporting client’s pursuit of goals.
This job requires empathy, compassion and an understanding of the cultural and socioeconomic backgrounds of the AHS patient population.
The position requires skills in developing professional relationships with various AHS staff and community organizations to easily link patients to services.
Ability to track patients assisted and services provided, using activity log.
Ability to effectively interview and engage patients in appropriate services.
Timely response to patients, staff, and outside inquiries; frequent daily monitoring of voice mail, e-mail, and correspondence.
Timely preparation of activity logs, and submission of monthly statistics.
Excellent customer skills are mandatory for this position.

Work Environment: Standard office setting with extended periods at work station and periodic use of office equipment.

Position Type and Work Schedule: Monday through Friday 8:00 am to 4:30 pm, or as directed by Administrator.

Travel: N/A

Physical Demands: N/A

Salary and Benefits: Our employees are our most valuable resource, so we offer a competitive and comprehensive benefits package, which can include:

Medical with vision benefits
Dental insurance
Flexible spending accounts
Life, AD&D and long-term care insurance
Short- and long-term disability insurance
403(b) Retirement Plan, with a company contribution
Paid time off including vacation, sick, personal and holiday
Employee Assistance Program

Eligibility and participation is handled consistent with the plan documents and HFP policy.

DISCLAIMER

The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Quick Apply

Refine Your Search

customer advocate jobs in philadelphia pa

Patient Advocate

Customer Service Representative Call Center

Virtual Inbound Sales Representative CHAT

Remote Inbound Sales Representative (Voice)

Community Health Worker

Office Coordinator

Overnight Guest Service Agent

Call Center

Guest Service Agent

Specialist, Tier 1 Sales Order Support Ops (Call)

Guest Service Manager

Housekeeper

PEER MENTOR

PT Audience Services Associate

FT Audience Services Associate

Workplace Health and Safety Specialist, Early Career – (2027) – East

Room Attendant

Software Quality Analyst

Medication Aide

Customer Service Specialist

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