Top 158 Service navigator Jobs in Philadelphia Pa

Community Navigator
PMHCC, INC. —Philadelphia, PA
- $56,788 - $65,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Access
- Health savings account
- Health insurance
Quick Apply
Forensic Behavioral Health Navigator (Court Clinic)
PMHCC, INC. —Philadelphia, PA
- $56,787.60 a year
- Full-time
- Mid-level
- Databases
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Community Resource Navigator - Remote (PA/NJ/DE)
Independence Blue Cross —Philadelphia, PA
- Remote
- Mid-level
- 3 years
- Bachelor's degree
5d
Care Navigator
Axia Women's Health —Upper Providence Township, PA
- Remote
- Computer literacy
- Writing skills
- HIPAA
- Health savings account
- Disability insurance
Health Services Navigator
HEALTH FEDERATION OF PHILADELPHIA —Philadelphia, PA
- $27.54 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
- AD&D insurance
- Disability insurance
Quick Apply
3d
Community Health Navigator
Greater Philadelphia Health Action —Philadelphia, PA
- Online Application
- High school diploma or GED
- Travel
- Public Health
- Disability insurance
- Health insurance
Quick Apply
PEER MENTOR
Goodwill Industries of Southern New Jersey and Phi —Philadelphia, PA
- Weekends as needed
- Spanish
- Customer service
- Writing skills
- AD&D insurance
- Disability insurance
Community Navigator
PMHCC Inc. —Philadelphia, PA
- $56,788 - $65,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Access
Quick Apply
Digital Navigator Lead
City of Philadelphia —Philadelphia, PA
- $50,000 - $60,000 a year
- Weekends as needed
- Bilingual
- Computer literacy
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Patient Navigator - Living Donor Transplant - Hospital of the Univ of Pennsylvania - FT Days Hybrid
Penn Medicine —Philadelphia, PA
- Full-time
- BLS Certification
- Mid-level
- High school diploma or GED
- Tuition reimbursement
- Opportunities for advancement
Quick Apply
CTE Student Success Navigator
Community College of Philadelphia —Philadelphia, PA
- $47,389 - $78,192 a year
- Full-time
- Microsoft Excel
- Mid-level
- Project management
- Disability insurance
- Health insurance
11d
Patient Access Navigator II
Cooper University Hospital —Cherry Hill, NJ
- $21 - $33 an hour
- Full-time
- Bilingual
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
1d
Substance Use Navigator (SUN)F
University of Pennsylvania —Philadelphia, PA
- $52,500 - $53,000 a year
- Full-time
- Background check
- Nursing
- Microsoft Outlook
- Health insurance
- Dental insurance
Medical Receptionist
ArchWell Health —Philadelphia, PA
- $19 - $21 an hour
- Full-time
- Clinic experience
- Clinic
- Experience equivalent to degree accepted
Patient Services Rep
Cooper University Hospital —Cherry Hill, NJ
- $18 - $29 an hour
- Per diem
- Hospital
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
HarmonyCares Medical Group - Medical POD Leader
HarmonyCares —King of Prussia, PA
- Full-time
- CPR Certification
- Clean driving record
- Medicine
- Paid training
- Paid holidays
Integration Architect
United States Cold Storage Inc —Camden, NJ
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- 5 years
- Commuter assistance
- AD&D insurance
Quick Apply
Software Development Manager - Modernization
United States Cold Storage Inc —Camden, NJ
- $160,000 - $180,000 a year
- Hybrid work
- Azure
- Computer Science
- 5 years
- Commuter assistance
- AD&D insurance
Quick Apply
Onsite Campus People Strategy Partner
Crestview Center - PA —Langhorne, PA
- $75,000 - $90,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Dental insurance
Onsite Campus People Strategy Partner
Wayne Center —Wayne, PA
- $75,000 - $90,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Dental insurance

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Community Navigator

PMHCC, INC. -
Philadelphia, PA

Quick Apply

Job Details

Full-time
$56,788 - $65,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
403(b)
Loan forgiveness
Life insurance
Referral program
Retirement plan

Qualifications

Disability support services
Microsoft Excel
Experience working with individuals with cognitive disabilities
Employee relationship building
Community resource coordination in health services social work
Public assistance program guidance
Driver's License
Documentation tools
Cultural competency
Bachelor's degree
Case management
Driving
Desktop applications
Data entry
Individual case management in social services
Working with individuals from diverse cultural backgrounds
Productivity software
Social work care coordination
Experience working with individuals with intellectual disabilities
Disability services experience

Full Job Description

Position Summary:

The Community Navigator helps individuals and families navigate the front door of Intellectual disAbility Services and waiver enrollment in community-based settings. This position is intended to reduce barriers to access by helping people understand the IDS registration and waiver enrollment process, including obtaining the necessary records and documentation, and by helping them move more successfully through both.

The Community Navigator serves as a bridge between the community and the IDS Registration and Administrative Services Management Teams (ASMT). The Navigator provides education and practical support to individuals, families, hospitals, schools, providers, and other referral sources regarding what is needed to register for IDS, including basic identity documents and category-specific clinical or medical documentation. The position also helps individuals access existing records, understand which documents may still be missing, and connect to the appropriate next step. This role is not responsible for making eligibility determinations, but for helping individuals better understand and navigate the process.

The Community Navigator also provides general education regarding service pathways beyond registration. This includes helping families understand that registering with IDS is the first step to connecting to waiver-funded services, and that eligible individuals receive support coordination or targeted service management to support waiver enrolment and service planning. The Community Navigator collaborates with support coordination organizations to obtain waiver-related documentation and provides a warm hand-off for service planning.

Duties and Responsibilities:

Work to strengthen collaboration between the IDS Registration Team, ASMT, Visions for Equality, and community partners, including families, schools, hospitals, community providers, service coordination organizations, and other referral sources.
Provide timely, clear, and effective communication with individuals, families, and referral partners regarding the IDS registration process, required documentation, and next steps.
Meet with individuals and families in community settings, as appropriate, to provide navigation support related to IDS registration.
Help individuals and families gather, or access required basic documentation for registration, including birth certificate, Social Security card, medical insurance card, photo identification, and proof of residence and financial information as needed.
Help individuals and families obtain existing evaluations, medical records, school records, and other supporting documentation needed for IDS review.
Explain the documentation pathways for different registration categories, including Intellectual Disability, Autism, Developmental Disability for children under age 9, and Medically Complex Condition for individuals under age 21.
Provide education regarding required clinical and medical documentation, including signed evaluation reports, adaptive functioning measures such as the Vineland or ABAS, evidence of age of onset, and forms such as the MA 51 and DP 1090 when applicable.
Assist families in the completion of adaptive functioning measures such as the Vineland or ABAS.
Support individuals and families in organizing records and preparing materials for submission to the IDS Registration Unit.
Identify barriers delaying registration, including difficulty obtaining records, confusion about documentation requirements, limited system knowledge, or trouble understanding next steps, and help problem-solve around those barriers.
Coordinate closely with Registration staff so that outreach, follow-up, document collection efforts, and case updates are communicated and tracked appropriately.
Maintain ongoing follow-up with individuals or families, as needed, to support progress toward registration readiness and the completion of waiver enrollment documentation.
Conduct outreach and education in the community regarding IDS access, registration pathways, and how to start the process through IDS contact points.
Provide general education on next-step service pathways, including that IDS registration is the first step toward PFDS Waiver access and assists with waiver-related documentation processes based on identified service needs.
Provide basic guidance on waiver-related documentation expectations at a high level, including awareness that Medical Assistance, County Assistance Office financial review, and financial records may be needed later in the waiver process; refer individuals to the appropriate staff or support coordinator for detailed waiver processing.
Enter and maintain accurate outreach, navigation, and participant data in designated systems or tracking tools.
Attend and participate in staff meetings, supervision, and required training.
Collaborate with Vision for Equality Navigator to support similar Registration and Waiver Enrollment processes through monthly meetings and ongoing communication.

Skills Required:

Strong clinical and case management skills.
Demonstrated understanding of and ability to navigate the community systems in Philadelphia.
Knowledge of and or ability to understand Intellectual Disability and Behavioral Health disorders, and co-occurring challenges.
Cross-cultural skills and experience with culturally diverse populations.
Knowledge of benefits, how to activate benefits, and how to leverage benefits to access treatment and resources.
Demonstrated excellence in written and oral communication skills. Knowledge of multiple languages a plus.
Demonstrated ability to establish and maintain effective working relationships.
Ability to work cooperatively and communicate effectively with a wide variety of individuals and agencies representing varying perspectives and interests.

Education and Experience:

Bachelor’s degree in social work, psychology, or a related field with at least 3 years of experience working with individuals.
Candidates must have a working knowledge of systems within the Philadelphia area.

Physical Demands/Working Conditions:

Employee must be able to work in an office environment that may include varying levels of distraction, noise, lighting, and privacy.
Ability to physically perform the duties and to work in the work environmental conditions required, such as maneuvering in office space — reaching file cabinets, fax, and copier machines when necessary.
Must be able to navigate local travel within the City of Philadelphia via public transportation as needed to support individuals and families to connect with systems to support obtaining.
Valid driver’s license and use of a personal licensed and insured vehicle during work hours as needed.
Registration and waiver enrollment documentation.
Must be able to sit for up to 2-hour timeframes.
Must be able to complete work tasks by looking at a computer monitor and using a keyboard and mouse to perform data entry.
Ability to pass a criminal background check and a background check as required.
Ability to effectively utilize computers, databases, and related common office software packages such as Microsoft Word, Excel, and Access.

Equal Opportunity Employment:

PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.

Americans with Disabilities Act:

Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

Pay: $56,788.00 - $65,000.00 per year

Benefits:

403(b)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Loan forgiveness
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

What are your salary requirements?
Have you ever worked for PMHCC or one of its affiliates? If yes, where, when, and what position?
Do you live within 60 miles of the city of Philadelphia?

Education:

Bachelor's (Required)

Experience:

related: 3 years (Required)

License/Certification:

Driver's License (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service navigator jobs in philadelphia pa

Community Navigator

Forensic Behavioral Health Navigator (Court Clinic)

Community Resource Navigator - Remote (PA/NJ/DE)

Care Navigator

Health Services Navigator

Community Health Navigator

PEER MENTOR

Community Navigator

Digital Navigator Lead

Patient Navigator - Living Donor Transplant - Hospital of the Univ of Pennsylvania - FT Days Hybrid

CTE Student Success Navigator

Patient Access Navigator II

Substance Use Navigator (SUN)F

Medical Receptionist

Patient Services Rep

HarmonyCares Medical Group - Medical POD Leader

Integration Architect

Software Development Manager - Modernization

Onsite Campus People Strategy Partner

Onsite Campus People Strategy Partner

I want to receive the latest job alert for service navigator in philadelphia pa

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