Top 182 Customer care coordinator Jobs in Phoenix, Az

Client Care Coordinator
Phoenix Health and WellBeing —Tempe, AZ
- $20 - $24 an hour
- Full-time
- Background check
- Medical office experience
- Office
- Health insurance
- Dental insurance
Quick Apply
5d
Sales Support & Customer Operations Coordinator
End Metal Theft —Phoenix, AZ
- $24.04 - $31.25 an hour
- Full-time
- Inventory management
- Customer service
- Mid-level
- Paid time off
Quick Apply
Population Health Coordinator
MY DR NOW —Chandler, AZ
- $19 - $24 an hour
- Weekends as needed
- Spanish
- English
- In-person
- Health savings account
- Health insurance
Quick Apply
Insurance Authorization Rep
Blue Cloud Pediatric Surgery Centers —Phoenix, AZ
- $18 - $20 an hour
- Overtime
- Remote
- Bachelor of Science
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Associate Patient Care Coordinator
Optum —Phoenix, AZ
- $16.15 - $28.80 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Part-Time Front Desk Coordinator (Friday, Saturday)
The Joint Chiropractic —Scottsdale, AZ
- $17 - $18 an hour
- Part-time
- Sales
- High school diploma or GED
- Clinic
- Paid holidays
- Paid time off
Quick Apply
Patient Floor Coordinator
Envita Medical Centers LLC —Scottsdale, AZ
- $50,000 - $55,000 a year
- Full-time
- Sales
- Clinic
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Part-Time Front Desk Coordinator (Friday, Saturday, Sunday )
The Joint Chiropractic —Phoenix, AZ
- $17.00 - $17.50 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
- Paid holidays
- Paid time off
Quick Apply
1d
Front Desk Coordinator - East Valley
The Joint Chiropractic —Tempe, AZ
- $16 - $18 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
Patient Care Coordinator
Mental Health —Phoenix, AZ
- $23 - $26 an hour
- Full-time
- Medical office experience
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
7d
Patient Access Coordinator
Hanger, Inc. —Phoenix, AZ
- $20 - $22 an hour
- Computer literacy
- Administrative experience
- High school diploma or GED
Quick Apply
2d
Clinical Resource Equity Coordinator (Part-Time)
University of Arizona —Phoenix, AZ
- $22.77 - $28.46 an hour
- Part-time
- Anatomy knowledge
- Mid-level
- Residential
- Paid holidays
- Health insurance
12d
Full-time Front Desk Coordinator - ( Tuesday - Saturday)
The Joint Chiropractic —Phoenix, AZ
- $17.00 - $17.50 an hour
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Care Coordinator (Medical Receptionist/PSR)
Foothills Sports Medicine Physical Therapy —Phoenix, AZ
- $16.00 - $17.50 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Entry level
Patient Coordinator
LaVida Medspa —Mesa, AZ
- $18 an hour
- Weekends as needed
- 18 years or older
- Inventory management
- Customer service
- Employee discount
Quick Apply
1d
Medical Receptionist
One Medical —Surprise, AZ
- $18 an hour
- Full-time
- Google Workspace
- Computer literacy
- English
- Commuter assistance
- Paid parental leave
1h
Virtual Care Coordinator
NextCare —Tempe, AZ
- Remote
- Bilingual
- Customer service
- Writing skills
Quick Apply
4d
Patient Access Coordinator - Ahwatukee
Pure Infusion Suites —Phoenix, AZ
- $20 - $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Dental insurance
- Paid time off
Quick Apply
6d
Front Office Coordinator
Freedom Health Partners LLC —Phoenix, AZ
- $20 - $23 an hour
- Full-time
- Spanish
- HIPAA
- English
- Paid holidays
- Disability insurance
Quick Apply
Front Desk/ Patient care Coordinator
Alliance Physical Therapy —Scottsdale, AZ
- $17 - $20 an hour
- Part-time
- Computer literacy
- Clinic
- Computer skills
- Paid training
- Flexible schedule
Quick Apply
11d

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Client Care Coordinator

Phoenix Health and WellBeing -
Tempe, AZ

Quick Apply

Job Details

Full-time
$20 - $24 an hour
5 days ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Medical office experience
Bachelor's degree
Organizational skills
Human Services
Social Work
Time management

Full Job Description

Position Overview

Phoenix Health & WellBeing is seeking a compassionate, organized, and detail-oriented Client Care Coordinator to serve as the central point of communication between our clients, therapists, psychiatric providers, and administrative team.

This is a highly interactive, in-office position that combines client support, scheduling, provider coordination, insurance verification, billing support, and administrative operations. The ideal candidate enjoys helping people, thrives in a fast-paced environment, communicates professionally, and can balance meaningful client interactions with behind-the-scenes administrative responsibilities.

This role is ideal for individuals who are passionate about mental health and are pursuing or considering careers in counseling, social work, psychology, healthcare administration, human services, or related helping professions.

What You'll Do:

Client Support & Care Coordination

Serve as the first point of contact for prospective and current clients.
Coordinate and schedule consultations, therapy appointments, and psychiatric appointments.
Assist clients through the intake and onboarding process.
Respond to phone calls, emails, text messages, and client inquiries in a timely and professional manner.
Help clients navigate scheduling changes, insurance questions, and general practice procedures.
Provide a welcoming, professional, and compassionate experience for all clients.

Provider Support

Coordinate schedules for therapists and psychiatric providers.
Assist providers with administrative needs related to client care.
Communicate scheduling updates, appointment changes, and client concerns appropriately.
Support therapists and providers in maintaining efficient workflows.

Administrative Operations

Verify insurance benefits and eligibility.
Assist with billing, payment collection, and account follow-up.
Manage electronic health records and client documentation.
Process referrals and coordinate care as appropriate.
Monitor administrative tasks and ensure timely follow-through.
Maintain accuracy in scheduling, documentation, and client records.
Assist with office operations and special projects as assigned.

Qualifications

Required

Bachelor's degree in Psychology, Social Work, Human Services, Counseling, Healthcare Administration, Public Health, or a related field
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to manage multiple priorities and follow through on tasks independently
Professional, compassionate, and client-centered demeanor
Comfortable learning and utilizing multiple technology systems and software platforms

Preferred

Experience working in a behavioral health, healthcare, medical office, counseling practice, or psychiatric setting
Experience with scheduling, insurance verification, billing support, or electronic health records
Experience working directly with clients, patients, or customers
Current graduate student or future graduate school candidate in a helping profession

What Makes Someone Successful in This Role

Strong communication and follow-through
Excellent organization and time management
Ability to balance multiple priorities without losing attention to detail
Compassionate and professional interactions with clients and providers
Comfortable working independently while collaborating with a team
Growth mindset and willingness to learn
Ability to remain calm and solution-focused in a fast-paced environment

Schedule & Work Location

This is a full-time, in-person position based in our Tempe office. Team members are expected to work onsite and collaborate closely with clients, therapists, psychiatric providers, and the administrative team throughout the week.

Schedule:

Monday: 10:00 a.m. – 6:00 p.m.
Tuesday: 10:00 a.m. – 6:00 p.m.
Wednesday: 12:00 p.m. – 5:00 p.m.
Thursday: 10:00 a.m. – 6:00 p.m.
Friday: 12:00 p.m. – 6:00 p.m.

Total Weekly Hours: 35 hours

We believe that exceptional client care begins with exceptional team members, and we are looking for someone who is excited to grow with us while making a meaningful impact in the lives of those we serve.

To Apply

Please submit the following:

A current resume
A cover letter describing your interest in the role and the mental health field

Applications submitted without both a resume and cover letter may not be considered.

Pay: $20.00 - $24.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Application Question(s):

This position requires the following in-office schedule:

Monday: 10:00 a.m. – 6:00 p.m.
Tuesday: 10:00 a.m. – 6:00 p.m.
Wednesday: 12:00 p.m. – 5:00 p.m.
Thursday: 10:00 a.m. – 6:00 p.m.
Friday: 12:00 p.m. – 6:00 p.m.

Are you able to consistently work this schedule and reliably commute to our Tempe office for all scheduled shifts?

What interests you about working in the mental health field?
This role requires strong attention to detail and follow-through. Please describe a time when you identified a mistake or problem and took initiative to resolve it.
This role requires balancing client communication, scheduling, insurance verification, provider support, billing tasks, and other administrative responsibilities throughout the day. Describe the specific systems, tools, or strategies you use to stay organized, manage competing priorities, and ensure important tasks are completed accurately and on time.

Experience:

behavioral health, medical office experience do you have?: 1 year (Required)

Ability to Commute:

Tempe, AZ 85282 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in phoenix, az

Client Care Coordinator

Sales Support & Customer Operations Coordinator

Population Health Coordinator

Insurance Authorization Rep

Associate Patient Care Coordinator

Part-Time Front Desk Coordinator (Friday, Saturday)

Patient Floor Coordinator

Part-Time Front Desk Coordinator (Friday, Saturday, Sunday )

Front Desk Coordinator - East Valley

Patient Care Coordinator

Patient Access Coordinator

Clinical Resource Equity Coordinator (Part-Time)

Full-time Front Desk Coordinator - ( Tuesday - Saturday)

Care Coordinator (Medical Receptionist/PSR)

Patient Coordinator

Medical Receptionist

Virtual Care Coordinator

Patient Access Coordinator - Ahwatukee

Front Office Coordinator

Front Desk/ Patient care Coordinator

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