Top 363 Customer experience analyst Jobs in Phoenix, Az

Analyst - Customer Experience
Pulte Home Company, LLC —Tempe, AZ
- Weekends as needed
- Research
- Mid-level
- Databases
9d
Management Analyst
Maricopa Association of Governments —Phoenix, AZ
- $68,966.43 - $103,449.65 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Lock Desk Analyst
Peoples Mortgage Company —Tempe, AZ
- $40,000 - $42,000 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
9d
Change Analyst - Document Control
Verigon LLC —Tempe, AZ
- $60,000 - $75,000 a year
- Full-time
- Background check
- 5 years
- Pass drug screening
- Health savings account
- Disability insurance
Quick Apply
Epic Lumens Analyst - IT Applications
HonorHealth —Arizona
- Full-time
- Computer science
- Computer Science
- Mid-level
- Free parking
- Health insurance
Analyst Customer Development
SIGMA —Scottsdale, AZ
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Cyber Threat Intelligence Analyst
The Intersect Group —Scottsdale, AZ
- $110,000 - $135,000 a year
- On call
- Hybrid work
- Computer science
- Computer Science
- Pass drug screening
Quick Apply
12d
Credit Analyst - Subprime Auto Finance
United Auto Credit Corporation —Phoenix, AZ
- $28.50 - $33.50 an hour
- Full-time
- Google Workspace
- Customer service
- Data analysis skills
- Health insurance
- Dental insurance
Quick Apply
6d
Process & Capability Improvement Analyst
Sprouts Farmers Market —Phoenix, AZ
- Full-time
- Merchandising
- Mid-level
- Office
- Paid parental leave
- Health savings account
Principal Configuration Analyst
Northrop Grumman —Mesa, AZ
- $81,400 - $122,000 a year
- Overtime
- Computer science
- Computer Science
- PMP
- Paid holidays
- Disability insurance
Quality Audit Analyst NE
Banner Health —Phoenix, AZ
- Part-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Employee assistance program
5d
IT Customer Solutions Analyst
DHL —Tempe, AZ
- $93,142.50 - $124,190.00 a year
- Computer science
- Computer Science
- Research
- Employee stock purchase plan
- Paid holidays
Student Services Analyst (Admissions & Records)
GateWay Community College —Phoenix, AZ
- $53,050.25 - $68,964.82 a year
- Weekends as needed
- High school
- Research
- Office
- Wellness program
- 403(b) matching
3d
Real-Time Analyst
Chewy —Phoenix, AZ
- Full-time
- Mid-level
- Finance
- SQL
Sr Regional Financial Analyst
Phoenix Children's Hospital —Phoenix, AZ
- Full-time
- Hybrid work
- Office
- Children
- Pediatrics
Loan Documentation Analyst
Northern Trust Corp. —Phoenix, AZ
- Full-time
- Mid-level
- Office
- Analysis skills
AML Analyst
Kestra Financial —Tempe, AZ
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Encounters Technical Analyst
CVS Health —Phoenix, AZ
- $46,988 - $122,400 a year
- Full-time
- SQL
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Competitive Intelligence Analyst III - Hybrid
Blue Cross Blue Shield of Arizona —Phoenix, AZ
- Full-time
- Marketing
- Word processing
- Office
Operations Data Analyst
Shamrock Foods Company —Phoenix, AZ
- Weekends as needed
- Mid-level
- 3 years
- SQL
- Profit sharing
- 401(k)
12d

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Analyst - Customer Experience

Pulte Home Company, LLC -
Tempe, AZ

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Research
High school diploma or GED

Full Job Description

Build a Career That Builds Your Future — with PulteGroup!

Welcome to PulteGroup where we believe in building more than just homes—we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you’ve come to the right place.

As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We’re driven by the bold purpose of Building Incredible Places for People to Live Their Dreams.

For over 70 years, we’ve been building more than homes—we’ve been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey.

Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name.

Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact

Job Summary:

The Analyst is responsible for the analysis of moderately complex applications, websites, databases and systems for Customer Experience (CX) products, providing third-level technical support, testing and defect management. Leads team initiatives while simultaneously participating in multiple IT project efforts. Has a working knowledge of advanced concepts, practices, and procedures. Serves as a subject matter expert for certain areas of the application, for technologies and integrations, or business processes, with expectation to build cross-product expertise across CX applications.

Primary Job Responsibilities

Conducts analysis of business and system processes, system data, integration, and reporting.
Performs strategic research and defines, tests, documents and manages requirements according to approved standards/procedures, including timely development-cycle documentation.
Serves as subject matter expert to assist in requirement gathering sessions for CX applications.
Provides defect management of applications, systems, databases, or websites.
Predicts potential problems, provides recommendations, and documents solutions according to approved standards/procedures.
Prepares, maintains and archives detailed system artifacts according to approved standards/procedures.
Provides escalated (tier 3) support including on-call (after hours, weekends, holidays) for priority issues. Troubleshoots complex production issues. Evaluates and follows through on issues and problems until resolved or escalated, and promptly communicates blockers/escalations.
Identifies process improvement efforts within teams.
Identifies and communicates best practices across analysts, QA, development, and product partners.
Conducts analysis for the evaluation and selection of new analysis solutions and tools.
Perform other duties as assigned.

Career Level (P2)

Organizational Impact:

Works to achieve day-to-day objectives with moderate impact on the area.
Works independently on larger, moderately complex projects/assignments.
Sets objectives for own area to meet the objectives or goals of projects and assignments.
May assist other professionals with tasks and assignments.

Leadership & Talent Management:

May provide guidance and assistance to entry level professionals and/or support employees.

Knowledge & Experience:

Requires practical knowledge of area typically obtained through advanced education combined with experience.
Minimum high school diploma or equivalent (GED) required.
Typically requires a university degree or equivalent experience and minimum 2-4 years of prior relevant experience.

Required Skills

Technology skillset varies by team

Required Licensing, Registration and/or Certifications

Not applicable

Physical Requirements:

May require travel

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

This Organization Participates in e-Verify

Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer.

California Privacy Policy

Apply Now

Refine Your Search

customer experience analyst jobs in phoenix, az

Analyst - Customer Experience

Management Analyst

Lock Desk Analyst

Change Analyst - Document Control

Epic Lumens Analyst - IT Applications

Analyst Customer Development

Cyber Threat Intelligence Analyst

Credit Analyst - Subprime Auto Finance

Process & Capability Improvement Analyst

Principal Configuration Analyst

Quality Audit Analyst NE

IT Customer Solutions Analyst

Student Services Analyst (Admissions & Records)

Real-Time Analyst

Sr Regional Financial Analyst

Loan Documentation Analyst

AML Analyst

Encounters Technical Analyst

Competitive Intelligence Analyst III - Hybrid

Operations Data Analyst

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This Organization Participates in e-Verify

Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer.

California Privacy Policy

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