Top 804 Customer experience coordinator Jobs in Phoenix, Az

Service Coordinator
Nanoscience Instruments —Phoenix, AZ
- Full-time
- Background check
- Customer service
- Data analysis skills
- Health savings account
- Health insurance
Quick Apply
HR Coordinator
Sierra Winds —Peoria, AZ
- $22 - $24 an hour
- Full-time
- Oracle
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
Coordinator II, Talent
Liberty Utilities —Litchfield Park, AZ
- $64,000 - $90,000 a year
- Hybrid work
- Microsoft Outlook
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
8d
Lease Admin Coordinator II - REMOTE
Ryder System —Phoenix, AZ
- $18.25 - $18.50 an hour
- Remote
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Remote (AZ,UT,TX Only) - Scheduling Coordinator - Full Time (WORK FROM HOME!)
Unitas PPO Solutions —Mesa, AZ
- $17 an hour
- Choose your own hours
- Remote
- Administrative experience
- Fair chance
- 1 year
- Health insurance
- Paid time off
Quick Apply
13d
Client Communications Coordinator
Infin Moving —Phoenix, AZ
- $20 - $30 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
Quick Apply
16h
Clinical Administrative Coordinator
Optum —Phoenix, AZ
- $18 - $32 an hour
- Overtime
- Remote
- 18 years or older
- Medical office experience
- Pass drug screening
- On-the-job training
2d
Guest Experience Coordinator
The Atchison Group Inc. —Tempe, AZ
- $20.22 - $22.50 an hour
- Hybrid work
- Background check
- 18 years or older
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Front Desk/Scheduling Coordinator
SUMMIT BILLING —Phoenix, AZ
- $22 - $26 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Perioperative Care
Quick Apply
3d
Operations & Administrative Coordinator
San Tan Communications —Tempe, AZ
- $55,000 - $85,000 a year
- Full-time
- CRM software
- Background check
- Microsoft Outlook
- Paid holidays
- 401(k)
Quick Apply
14d
Workplace Experience Coordinator - Phoenix, AZ
CBRE —Phoenix, AZ
- Full-time
- Mid-level
- Office
- 3 years
Medical Staff Assignment Coordinator
Mayo Clinic —Tempe, AZ
- $22.73 - $32.26 an hour
- Weekends as needed
- Medical office experience
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
People Operations Administrative Coordinator
Cascade Drilling, LP —Peoria, AZ
- $24 - $27 an hour
- Full-time
- Clean driving record
- Microsoft Outlook
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
6d
Patient Intake Coordinator
Envita Medical Centers LLC —Scottsdale, AZ
- $25 - $27 an hour
- Full-time
- Spanish
- Microsoft Outlook
- High school diploma or GED
Quick Apply
7d
Intake Coordinator
Pillar Home Health AZ LLC —Peoria, AZ
- $24.63 - $29.67 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data entry
Quick Apply
10d
Benefits Coordinator - Level 1
Consolidated Personnel Services —Phoenix, AZ
- $23 - $28 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Office
- Health savings account
- Disability insurance
Admissions Coordinator
Rancho Solano Preparatory School - both campuses —Scottsdale, AZ
- $50,000 - $55,000 a year
- Weekends as needed
- School experience
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
21h
Sr. Client Concierge Coordinator
Cardone Ventures —Scottsdale, AZ
- $60,000 - $75,000 a year
- Email
- Mid-level
- Office
- Team management
- Health insurance
- Dental insurance
Quick Apply
Librarian III - Adult Services Coordinator
City of Scottsdale —Scottsdale, AZ
- $77,313.60 - $104,478.40 a year
- 8 hour shift
- Remote
- Background check
- 3 years
- Master's degree
- Wellness program
- Paid holidays
3d
Patient Care Rep - Intake Specialist/Coordinator
MedOne Healthcare —Phoenix, AZ
- From $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply

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Service Coordinator

Nanoscience Instruments
Phoenix, AZ

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Interpersonal skills
Customer service
Attention to detail
Organizational skills
Customer support

Full Job Description

Company Overview
Nanoscience Instruments specializes in the sale and servicing of advanced scientific instrumentation utilized by universities, research institutions, startups, government agencies, and military laboratories. Our diverse portfolio includes electron microscopes, scanning probe microscopes, optical microscopes, and material analysis systems. We foster an informal, yet professional environment supported by a team with strong engineering and scientific backgrounds.

About Service at Nanoscience Instruments

The service department at Nanoscience Instruments is the backbone of our long-term customer relationships, ensuring that highly specialized instruments remain operational and optimized for groundbreaking research. As Service Coordinator, you sit at the heart of the operation; orchestrating the movements of our Field Service Engineers (FSEs), managing the flow of in-depot repairs and solving complex scheduling puzzles to meet Service Level Agreements (SLAs). In this fast-paced role, you provide a seamless support experience that allows our customers to focus on their science while we handle the technical upkeep of their most valuable laboratory assets.

Job Summary

The Service Coordinator is responsible for coordinating onsite and in-depot service activities while serving as a primary point of contact for customers throughout the service process. This role works directly with customers and Field Service Engineers (FSEs) to schedule preventative maintenance services, manage service appointments, provide status updates, and ensure timely communication from initial request through service completion.

Using the company CRM system, the Service Coordinator proactively identifies customers due for preventative maintenance and schedules service visits based on customer needs, service priorities, and technician availability. This role plays a key part in maintaining preventative maintenance compliance, supporting efficient service operations, and delivering responsive, professional customer experience. This role supports customers using advanced scientific instrumentation and requires a high level of professionalism, organization, and customer focus.

Success in this position requires strong communication, organization, and relationship management skills, along with the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is detail-oriented, proactive, customer-focused, and able to adapt quickly to changing schedules and service demands.

Key Responsibilities

Act as the lead point of contact for service scheduling, preventative maintenance coordination, and service updates
Analyze CRM data to proactively reach out to customers and secure appointments for upcoming preventative maintenance visits
Synchronize onsite visits and in-depot repairs by balancing customer requirements with Field Service Engineer (FSE) availability
Manage customer expectations regarding scheduling, service timing, and completion updates
Oversee the integrity of the CRM by maintaining accurate customer records, active work orders, and real-time scheduling data
Prioritize service activities based on preventative maintenance schedules, urgency, SLAs, and technician availability
Collaborate with service, logistics, and service operations teams to support efficient service execution
Adjust schedules as needed to accommodate customer requests, emergencies, or service delays
Build and maintain positive customer relationships through professional and responsive communication
Support overall customer satisfaction by ensuring a seamless service experience throughout the service process

Preferred Qualifications

Previous experience in service coordination, dispatching, customer support, or field service operations
Experience working with CRM and scheduling systems
Strong organizational skills with the ability to manage multiple priorities simultaneously
Excellent verbal and written communication skills
Ability to work effectively with both technical and non-technical customers
Strong attention to detail and problem-solving skills
Ability to work independently while collaborating effectively across teams

Other Requirements

Candidate must be legally authorized to work in the United States without employer sponsorship now or in the future.

This is a Full-Time, Onsite role

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience in service coordination, dispatching, customer support or field service operations?
What is your experience with CRM and scheduling systems?

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in phoenix, az

Service Coordinator

HR Coordinator

Coordinator II, Talent

Lease Admin Coordinator II - REMOTE

Remote (AZ,UT,TX Only) - Scheduling Coordinator - Full Time (WORK FROM HOME!)

Client Communications Coordinator

Clinical Administrative Coordinator

Guest Experience Coordinator

Front Desk/Scheduling Coordinator

Operations & Administrative Coordinator

Workplace Experience Coordinator - Phoenix, AZ

Medical Staff Assignment Coordinator

People Operations Administrative Coordinator

Patient Intake Coordinator

Intake Coordinator

Benefits Coordinator - Level 1

Admissions Coordinator

Sr. Client Concierge Coordinator

Librarian III - Adult Services Coordinator

Patient Care Rep - Intake Specialist/Coordinator

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