Top 9512 customer success Jobs in phoenix, az

Senior Director, Practice Marketing
The CORE Institute | HOPCo —Phoenix, AZ
- Marketing
- Writing skills
- Office
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Chief Marketing Officer
Vero Exteriors —Phoenix, AZ
- $150,000 - $180,000 a year
- Full-time
- Residential
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Bilingual Assistant Property Manager #812
Cal-Am Properties Inc —Tempe, AZ
- $23 - $24 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
10d
Strategic Account Manager
Rival Technologies, LLC —Phoenix, AZ
- From $70,000 a year
- Full-time
- Marketing
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Outside Sales Representative
TOTAL WAREHOUSE INC —Phoenix, AZ
- $70,000 - $90,000 a year
- Full-time
- Oracle
- Mid-level
- Business development
Quick Apply
Dispatcher
A1 Garage Door Service —Phoenix, AZ
- $24 - $28 an hour
- Weekends as needed
- Office
- Residential
- In-person
- Health insurance
- Dental insurance
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Representative, Voice Ordering Accessibility
DoorDash, Inc. —Tempe, AZ
- $27.60 an hour
- Weekends as needed
- Hybrid work
- Continuous improvement
- Military encouraged
- Fair chance
- Paid parental leave
- Parental leave
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Admissions Representative
UMA Education —Phoenix, AZ
- $20 an hour
- Weekends as needed
- Remote
- 18 years or older
- High school diploma or GED
- Travel
- Paid training
- Health savings account
Quick Apply
Admissions Representative (Remote)
BRYAN UNIVERSITY —Tempe, AZ
- $24.03 an hour
- Overtime
- Remote
- Sales
- Bachelor's degree
- Continuous improvement
- Wellness program
- Health savings account
Quick Apply
Auto Claims Trainee - Remote
Liberty Mutual —Chandler, AZ
- $38,000 - $70,000 a year
- Full-time
- Remote
- Microsoft Outlook
- High school diploma or GED
- Bachelor's degree
9d
Store Manager
Coach —Phoenix, AZ
- $62,000 - $94,000 a year
- Weekends as needed
- Merchandising
- English
- Mid-level
- Commuter assistance
- Paid parental leave
Operator
Snapchat —Chandler, AZ
- $26.92 - $47.11 an hour
- Overtime
- Hybrid work
- High school diploma or GED
- Ability to sit for extended periods
- Fair chance
- Paid parental leave
- Health insurance
Customer Success Specialist
1Valet —Phoenix, AZ
- $60,000 a year
- Full-time
- Remote
- Computer Science
- Marketing
- Mid-level
- Paid holidays
- Work from home
Quick Apply
Sr Demand Planner
Honeywell Aerospace —Phoenix, AZ
- Full-time
- Hybrid work
- Inventory management
- Office
- Senior level
8d
UGC Content Creator
Joybyte —Scottsdale, AZ
- $55,000 - $65,000 a year
- Full-time
- Remote
- Organizational skills
- 1 year
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Client Success Manager I
Luxury Presence —Scottsdale, AZ
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Dental insurance
- 401(k)
Quick Apply
Sales Associate II
Coach —Phoenix, AZ
- $15.00 - $19.50 an hour
- Part-time
- Computer literacy
- Merchandising
- English
- Commuter assistance
- Paid parental leave
Part-Time Brand Ambassador
Ralph Lauren —Phoenix, AZ
- Part-time
- Ability to walk for extended periods
- Travel
- Ability to stand for extended periods
Client Activation Specialist
Indeed —Scottsdale, AZ
- $19.23 - $28.37 an hour
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Military encouraged
- Paid training
- Paid parental leave
Quick Apply
Administrative Support Specialist - Community Services
City of Glendale, AZ —Glendale, AZ
- $49,446.02 - $74,169.16 a year
- Full-time
- Word processing
- Writing skills
- Office
4d

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customer success jobs near phoenix, az

Senior Director, Practice Marketing

The CORE Institute | HOPCo -
Phoenix, AZ

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Job Details

Qualifications

Paid advertising campaign management

Full Job Description

GENERAL STATEMENT OF DUTIES

The Senior Director of Practice Marketing is responsible for defining and leading marketing strategy that drives new patient growth, referral volume, and brand performance. This role sets direction across paid media, brand positioning, market engagement, and service-line marketing and ensures coordinated execution through close partnership with enterprise teams.

The position works cross functionally with all departments to ensure marketing strategies are aligned with access capacity, patient experience, operational readiness, and growth priorities. While primarily focused on a specific practice, the role may offer limited strategic consultation to other practices to support consistent and effective practice marketing across the organization.

ESSENTIAL FUNCTIONS

Practice Marketing Strategy & Growth Support

Lead the development and ongoing refinement of practice marketing strategy for The CORE Institute, aligned with organizational growth plans.
Define the new patient generation and demand strategy across markets and service lines, establishing clear growth objectives and priorities.
Set expectations for how patient demand is generated holistically through brand visibility, market presence, referral strategies, community engagement, and coordinated marketing efforts.
Establish strategic direction for community, physician, employer, and patient‑focused engagement initiatives, including PCP outreach, educational programs, CME events, patient events, and relationship‑building meetings.
Guide planning and execution through collaboration with Paid Media, Digital Marketing, Communications, Creative, and Market Engagement teams, influencing outcomes without direct executional ownership.
Develop annual marketing plans and longer‑term roadmaps that support patient growth, service‑line demand, and market expansion.
Translate executive and practice‑level priorities into marketing initiatives with clear objectives, timelines, and success measures.
Provide ongoing insight to leadership regarding market conditions, competitive dynamics, patient access trends, and growth opportunities.

Service‑Line and Ancillary Marketing

Lead practice marketing strategy in support of orthopedic subspecialties and ancillary services, including:
- Sports medicine
- Joint replacement
- Spine
- Hand, foot and ankle
- Pain management
- Physical therapy
- Imaging, DME, and related services

Define demand‑generation priorities and positioning for each service line in alignment with growth goals and provider strengths.
Align marketing efforts with service‑line expansion plans, provider recruitment initiatives, and ASC strategies.
Coordinate closely with operations, clinical leadership, and patient access to ensure marketing activity reflects access capacity, staffing readiness, and growth targets.
Ensure consistent service‑line visibility and messaging across digital, referral, and market‑facing channels.

EDUCATION

Bachelor’s degree in Marketing, Business, or related field preferred
MBA or advanced degree preferred

EXPERIENCE

10+ years of healthcare or multi-location services marketing experience
Demonstrated experience defining paid media, referral growth, and brand strategy
Experience managing referral or market engagement teams preferred
Strong record of cross-functional partnership in complex healthcare organizations

KNOWLEDGE

Strong knowledge of the healthcare services market.
Knowledge of medical terminology and payor landscape.
Business and management principles involved in strategic planning, resource allocation and coordination of people and resources.
Principles and processes for providing customer and personal services. This includes patient needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
Knowledge of web-based strategies as well as social media content development.

SKILLS

Proven ability to lead complex, multi‑workstream initiatives involving diverse stakeholders across clinical, operational, and corporate functions.
Strong strategic judgment with the ability to translate growth objectives and brand strategy into actionable, measurable plans.
Demonstrated experience building credibility and productive relationships with physicians, executives, operational leaders, and community partners.
Deep understanding of healthcare markets, referral dynamics, patient access, and demand generation in multi‑site environments.
Results‑oriented and disciplined, with a clear focus on outcomes, accountability, and continuous improvement.
Effective leader through influence, able to align and guide teams without direct executional authority.
Clear, confident communicator with the ability to convey strategy, priorities, and recommendations verbally and in writing.
Comfortable engaging across all levels of the organization, including staff, management, providers, referring physicians, and external partners.
Strong critical‑thinking skills with the ability to identify issues, assess impact, and recommend practical solutions to senior leadership.

ENVIRONMENTAL WORKING CONDITIONS

Standard office environment
Travel required

PHYSICAL DEMANDS

Requires sitting and standing associated with a normal office environment.
Some bending and stretching required.

ORGANIZATIONAL REQUIREMENTS

HOPCo Mission, Vision and Values must be read and signed.
Applicable employee training must be completed.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer success jobs in phoenix, az

Senior Director, Practice Marketing

Chief Marketing Officer

Bilingual Assistant Property Manager #812

Strategic Account Manager

Outside Sales Representative

Dispatcher

Representative, Voice Ordering Accessibility

Admissions Representative

Admissions Representative (Remote)

Auto Claims Trainee - Remote

Store Manager

Operator

Customer Success Specialist

Sr Demand Planner

UGC Content Creator

Client Success Manager I

Sales Associate II

Part-Time Brand Ambassador

Client Activation Specialist

Administrative Support Specialist - Community Services

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