Top 209 Front desk representative Jobs in Phoenix, Az

Acute Patient Access Services Representative
Banner Health —Phoenix, AZ
- Full-time
- Remote
- Word processing
- High school diploma or GED
- Children
- 403(b) matching
- Health insurance
12d
Patient Services Representative - Front Office OBGYN
Women's Health Arizona —Phoenix, AZ
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Quick Apply
4d
Administrative Assistant - Peoria Office
Trajan Wealth —Peoria, AZ
- $23 - $25 an hour
- Full-time
- Inventory management
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Hotel Front Desk Clerk
Holiday Inn Express and Suites —Phoenix, AZ
- 8 hour shift
- Hotel
- High school diploma or GED
- Data entry
- Paid training
- Paid time off
Quick Apply
8d
Front Desk Agent
Home2 Suites Phoenix Downtown —Phoenix, AZ
- $17 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Customer Support Rep
Fullbay —Phoenix, AZ
- $18.00 - $22.05 an hour
- Full-time
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
Customer Services Representative
Hobaica Services —Phoenix, AZ
- $20 - $25 an hour
- Overtime
- Office
- High school diploma or GED
- Quality control
- Paid holidays
- Health insurance
Quick Apply
22h
Front Desk
Holiday Inn Express & Suites Phoenix Dwtn - State —Phoenix, AZ
- Full-time
- Computer literacy
- Basic math
- Hotel
Aviation Front Desk Customer Service Representative – Seasonal Job – Scottsdale, AZ
Atlantic Aviation —Scottsdale, AZ
- $18 an hour
- Overtime
- 18 years or older
- Basic math
- High school diploma or GED
Front Desk Representative
Optima Medical —Phoenix, AZ
- High school diploma or GED
- Clinic
- 1 year
- Paid holidays
- Health insurance
Quick Apply
2h
Front Office
Arizona Urology LLC —Glendale, AZ
- Full-time
- High school diploma or GED
- Ability to lift 25 pounds
- Entry level
Aviation Front Desk Customer Service Representative – Full Time Job – Scottsdale, AZ
Atlantic Aviation —Scottsdale, AZ
- $18 an hour
- Overtime
- 18 years or older
- Basic math
- High school diploma or GED
21h
Patient Services Representative
Women's Health Arizona —Scottsdale, AZ
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Quick Apply
Aviation Front Desk Customer Service Representative - Full Time
Atlantic Aviation —Scottsdale, AZ
- $18 an hour
- Overtime
- 18 years or older
- Basic math
- High school diploma or GED
Quick Apply
1d
Aviation Front Desk Customer Service Representative - Seasonal
Atlantic Aviation —Scottsdale, AZ
- $18 an hour
- Overtime
- 18 years or older
- Basic math
- High school diploma or GED
Quick Apply
Dental Front Desk Representative
Dentists of Scottsdale —Scottsdale, AZ
- $20 - $27 an hour
- Full-time
- Dental office
- Computer skills
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Healthcare Call Center Representative (Temp-to-Perm)
Ivy Rehab Network —Phoenix, AZ
- Full-time
- Remote
- High school diploma or GED
- Ob/Gyn
- 1 year
Quick Apply
Front Office Representative - Paradise Valley
IMS Care Center LLC —Phoenix, AZ
- CPR Certification
- Word processing
- BLS Certification
- Disability insurance
- Health insurance
Quick Apply
Front Desk Patient Financial Services Representative Orthopedics
Banner Health —Phoenix, AZ
- Full-time
- Vital signs
- Word processing
- High school diploma or GED
1d
Clinic Administrative Assistant
Fresenius Medical Care —Phoenix, AZ
- Full-time
- Microsoft Excel
- Hospital
- Inventory management

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Acute Patient Access Services Representative

Banner Health -
Phoenix, AZ

Apply Now

Job Details

Full-time
12 days ago

Benefits

403(b) matching
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Customer communication
Database systems
Word processing
Spreadsheets
High school diploma or GED
Typing
Productivity software

Full Job Description

Primary City/State:

Phoenix, Arizona

Department Name:

Centralized Pre-Regist-Corp

Work Shift:

Day

Job Category:

Revenue Cycle

Why You’ll Love This Role:
At Banner Health, you’re not just taking a job—you’re joining our mission of “Healthcare made easier, so life can be better.” As a Patient Access Services Representative, you will be the vital first point of contact for patients entering our care. Whether it’s a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment.

You’re a Great Fit If You:
Thrive in fast-paced environments (like ERs, clinics, or specialty care).
Have stellar communication skills and a high emotional IQ.
Are detail-oriented, tech-savvy, and a natural problem-solver.
Have experience in patient access, scheduling, or front-office healthcare preferred (but we will train the right person!).

Total Rewards:

We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Benefits include health, dental, vision, 401(k) with company match, 403(b), and tuition aid. Additional coverage options are available to support everything that makes you, uniquely you. These include Pet Insurance, Medical and Financial wellness plans, ID theft protection, Life insurance and Legal coverage for extra security. Please visit our Benefits Guide for more information.

Hours and Schedule:

This position is 100% remote!

Acute Patient Access Training (first 1-2 weeks): Monday - Friday standard business hours.

Enjoy a flat rate $1/hour weekend and 18%-night shift differential when applicable.

On-call PM rotation and mandatory holiday rotation.

Schedule:

Thursday - Saturday 6:00am to 6:30pm

Apply Today!

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service.

CORE FUNCTIONS

1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).

2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.

3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.

4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.

5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.

6. Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.

7. Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.

8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.

9. Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient’s care. Primary external customers include patients and their families, physician office staff and third-party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED is required.

Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.

Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Associate’s degree preferred.

CRCR (Certified Revenue Cycle Representative) certification, a credential offered by the Healthcare Financial Management Association (HFMA)

CHAA (Certified Healthcare Access Associate) certification, a credential offered by the National Association of Healthcare Access Management (NAHAM)

Knowledge of medical terminology or healthcare systems.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Apply Now

Refine Your Search

front desk representative jobs in phoenix, az

Acute Patient Access Services Representative

Patient Services Representative - Front Office OBGYN

Administrative Assistant - Peoria Office

Hotel Front Desk Clerk

Front Desk Agent

Customer Support Rep

Customer Services Representative

Front Desk

Aviation Front Desk Customer Service Representative – Seasonal Job – Scottsdale, AZ

Front Desk Representative

Front Office

Aviation Front Desk Customer Service Representative – Full Time Job – Scottsdale, AZ

Patient Services Representative

Aviation Front Desk Customer Service Representative - Full Time

Aviation Front Desk Customer Service Representative - Seasonal

Dental Front Desk Representative

Healthcare Call Center Representative (Temp-to-Perm)

Front Office Representative - Paradise Valley

Front Desk Patient Financial Services Representative Orthopedics

Clinic Administrative Assistant

I want to receive the latest job alert for front desk representative in phoenix, az

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