Top 392 Implementation specialist Jobs in Phoenix, Az

Customer Onboarding Specialist
evolvedMD —Scottsdale, AZ
- $75,000 - $90,000 a year
- Hybrid work
- Psychiatry
- Mid-level
- Office
- 401(k) matching
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QA Training Specialist
AbbVie —Tempe, AZ
- $75,000 - $142,500 a year
- Full-time
- Classroom
- Mid-level
- Windows
- Paid holidays
- Health insurance
Configuration Management Specialist , Job Posting # 148
Tomar Electronics Inc. —Gilbert, AZ
- $60,000 - $70,000 a year
- Full-time
- ERP systems
- Mid-level
- Product management
- Paid holidays
- Health insurance
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14d
Medical Administrative Specialist
Basata INC —Tempe, AZ
- $17 - $24 an hour
- Full-time
- Background check
- Private practice
- Medical office experience
- Health insurance
- Dental insurance
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Learning and Development Specialist 1st Shift (Onsite)
RR Donnelley —Phoenix, AZ
- $64,500 - $98,000 a year
- Overtime
- Classroom
- Google Workspace
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
6d
Entry Level Customer Training Specialist – Traveling
Reynolds and Reynolds —Phoenix, AZ
- $50,000 - $55,000 a year
- Full-time
- Dealership
- Driver's License
- Bachelor's degree
- Health savings account
- Paid holidays
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2d
Family Support Specialist II
LifeTran —Phoenix, AZ
- $45,760 a year
- Overnight shift
- Bilingual
- Spanish
- Word processing
- Health insurance
- Dental insurance
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Foster Care & Adoption Family Specialist - FT
RISE Services, Inc. —Mesa, AZ
- From $20 an hour
- Online Application
- Hybrid work
- Bilingual
- Background check
- Spanish
- Health savings account
- Disability insurance
Quick Apply
14d
Client Communications and Enablement Specialist
Ventura Community Partners —Scottsdale, AZ
- Full-time
- Remote
- Mid-level
- 3 years
- Clean MVR report
- Paid training
- Wellness program
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14d
Implementation Specialist I / Client Onboarding
ADP —Tempe, AZ
- $22.50 - $24.50 an hour
- Overtime
- Hybrid work
- Spanish
- Writing skills
- No experience needed
- Health insurance
- Paid time off
Technical Onboarding Specialist
OpenTech Alliance —Phoenix, AZ
- Full-time
- Mid-level
- Office
- Windows
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Applications Specialist-Gateway
MOUNTAIN PARK HEALTH CENTER —Phoenix, AZ
- Nursing
- Computer Science
- Mid-level
2h
Senior Specialist, Applications Development - Remote
APL Logistics —Scottsdale, AZ
- Full-time
- Remote
- Senior level
Safety Professional I
Gilbane —Phoenix, AZ
- $64,000 - $85,000 a year
- Construction site
- Communication skills
- Entry level
- Profit sharing
- Health insurance
6d
Technology Specialist
Healthcare IT Solutions —Mesa, AZ
- Part-time
- Hybrid work
- Google Workspace
- HIPAA
- Research
- Work from home
- Flexible schedule
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Professional Services Manager I
Axon —Scottsdale, AZ
- $66,000 - $105,600 a year
- Email
- Bachelor's degree
- Travel
- Mentoring
- Paid parental leave
- Health insurance
Quick Apply
12d
Implementation Specialist
Versaterm —Mesa, AZ
- Call employer
- Background check
- Computer Science
- 3 years
Quick Apply
Implementation Specialist - Dec '25/May '26 Grads
ADP —Tempe, AZ
- Full-time
- Military
- 1 year
- Entry level
- Paid time off
- Benefits from day one
Professional Services Program Manager
Axon —Scottsdale, AZ
- $87,900 - $140,640 a year
- Email
- Hybrid work
- Google Workspace
- Office
- 3 years
- Paid parental leave
- Health insurance
Quick Apply
Expansions Specialist, Workforce Staffing
Amazon.com Services LLC —Tempe, AZ
- $57,900 - $112,500 a year
- Full-time
- Mid-level
- Business development
- Bachelor's degree
- AD&D insurance
- Health insurance
12d

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Customer Onboarding Specialist

evolvedMD -
Scottsdale, AZ

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Job Details

$75,000 - $90,000 a year

Benefits

401(k) matching

Qualifications

Customer communication
Stakeholder relationship building

Full Job Description

Customer Onboarding Specialist

Location: This position is hybrid with 2 days remote/3 days in our HQ in Scottsdale when not traveling. There may be quarterly travel required to support new customer implementations, site readiness activities, and in-person onboarding support.

The Customer Onboarding Specialist serves as the implementation lead and early partnership quarterback for new evolvedMD customers. This individual is responsible for translating contractual intent into operational reality — guiding customers through onboarding, aligning stakeholders, designing site-specific workflows, and ensuring both customer teams and evolvedMD clinical staff are prepared to successfully deliver care within the Collaborative Care Model (CoCM).

This role is primarily implementation-focused, with approximately 65–70% of time dedicated to implementation ownership and workflow execution and 30–35% focused on structured training and readiness activities for both customers and internal clinical teams.

Compensation

First year compensation $75,000 to $90,000 annually (DOE)
Metric driven bonuses
$1,200 annual technology allowance
401(k) company match up to 3%

Qualifications

Required

3+ years of experience in one or more of the following:
- Enterprise onboarding
- Strategic account management
- Healthcare implementation
- M&A integration
- Health system operations
- Enterprise account onboarding
- Strategic account management
- Health system partnership implementation
- Cross-functional enterprise program leadership
Experience working with complex, multi-stakeholder organizations.
Demonstrated success leading cross-functional initiatives independently.
Strong executive presence and communication skills.
Proven ability to manage ambiguity and build process from scratch.

Preferred

Experience with Collaborative Care Model (CoCM) or integrated behavioral health
EHR implementation experience (Athena, Epic, Cerner, etc.)
Experience training clinical teams
Experience partnering with healthcare systems or large provider groups

What Success Looks Like

Strong stakeholder alignment and executive sponsorship early in the engagement
Clearly documented workflows and rules of engagement
Successful deployment and integration of evolvedMD clinical team members
High engagement and buy-in across practice teams
Clinical teams prepared and confident at go-live
Smooth transition from onboarding to Account Management
Early indicators of clinical, operational, and partnership value and potential barriers

Key Responsibilities

Customer Implementation & Activation

Lead the full implementation lifecycle from contract signature through go-live and stabilization
Develop and manage timelines, milestones, and success metrics
Facilitate implementation meetings with executive, operational, and clinical stakeholders
Establish rules of engagement and communication cadences
Identify risks early and proactively drive resolution
Ensure customers meet operational, clinical, and billing readiness requirements

CoCM Education & Workflow Design

Educate customers on CoCM workflows, documentation expectations, and billing requirements
Translate requirements into practical frontline workflows
Design site-specific workflows aligned with CoCM standards and local operations
Ensure alignment across scheduling, referral pathways and behavioral health screening
Maintain clear documentation of customer-specific workflows
Translate customer workflows into internal guidance for BHMs, Care Coordinators, Clinical Managers, and Psychiatric Consultants
Train clinical teams on scheduling, documentation nuances, and communication pathways
Ensure teams are prepared to operate confidently on day one

Relationship Building & Cross-Functional Coordination

Build trusted relationships across executives, clinical leadership, and frontline staff
Navigate complex multi-stakeholder environments
Partner with Clinical, Operations, Billing, IT, Talent, and Marketing teams
Serve as the bridge between customer expectations and internal execution

Post-Go-Live Stabilization

Support early ramp-up and workflow adoption
Identify optimization opportunities and reinforce training
Partner with Account Management for transition into long-term ownership

Core Competencies

Strategic & Analytical: You understand systems, incentives, and stakeholder dynamics. You can quickly assess organizational complexity and build a plan that drives alignment and execution.
Enterprise-Ready: You are comfortable engaging C-suite executives while also earning trust from practice managers and frontline staff. You adjust your communication style without losing clarity or authority.
Integration-Minded: You may come from M&A integration, enterprise account onboarding, or strategic account management. You understand that the first 60–90 days define the trajectory of the partnership.
Builder Mentality: This is a newly scoped role. You will not have another person in the same position to lean on. You are energized by creating structure where it doesn't yet exist and defining best practices for the future.
Value-Driven: You naturally orient conversations around outcomes, ROI, operational impact, and measurable progress—not just task completion.
Highly Accountable: You take ownership of results. You are energized by moving a partnership from contract signature to successful activation. You close loops. You drive clarity. You follow through.

About Us

At evolvedMD, we are leading the integration of behavioral health services in modern primary care. How? We use a uniquely upfront, innovative, and ongoing approach that places our clinicians on site and in person at each of the practices we serve. As one of America's largest and most seasoned companies dedicated to integration, we fully embed behavioral health managers into a collaborative team. evolvedMD is committed to meeting patients where they are most comfortable: whether that is in person and on site at your practice location or virtual. We offer early, comprehensive, and dedicated care to help patients achieve the best possible behavioral health outcomes.

To find out more about what it's like to work at evolvedMD, visit our Resources and News page at https://www.evolvedmd.com/resources where you can learn about our culture, leaders, innovations, and impact in the community.

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Refine Your Search

implementation specialist jobs in phoenix, az

Customer Onboarding Specialist

QA Training Specialist

Configuration Management Specialist , Job Posting # 148

Medical Administrative Specialist

Learning and Development Specialist 1st Shift (Onsite)

Entry Level Customer Training Specialist – Traveling

Family Support Specialist II

Foster Care & Adoption Family Specialist - FT

Client Communications and Enablement Specialist

Implementation Specialist I / Client Onboarding

Technical Onboarding Specialist

Applications Specialist-Gateway

Senior Specialist, Applications Development - Remote

Safety Professional I

Technology Specialist

Professional Services Manager I

Implementation Specialist

Implementation Specialist - Dec '25/May '26 Grads

Professional Services Program Manager

Expansions Specialist, Workforce Staffing

I want to receive the latest job alert for implementation specialist in phoenix, az

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