Top 156 outbound call center Jobs in phoenix, az

Spanish Bilingual Call Center Agent
Valor Global —Phoenix, AZ
- $16.50 - $17.50 an hour
- Full-time
- Hybrid work
- Background check
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
3d
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Phoenix, AZ
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Customer Service Sales Rep (must have sales exp)
Parker & Sons —Phoenix, AZ
- $17.00 - $21.50 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Disability insurance
Customer Service Representative - Outbound B2B - Hybrid
TTEC —Tempe, AZ
- From $18.50 an hour
- Monday to Friday
- High school diploma or GED
- 1 year
- Communication skills
- Wellness program
- Tuition reimbursement
12d
Call Center Representative
Valor Global —Scottsdale, AZ
- $17.50 - $18.50 an hour
- Full-time
- Background check
- Windows
- Residential
- Health insurance
- Dental insurance
Quick Apply
9d
Loan Advisor
DriveTime —Mesa, AZ
- $22 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Loan repayment program
5d
Customer Service Representative - Bilingual (English/Spanish)
Biltmore ENT, Facial Plastics and Allergy —Phoenix, AZ
- $19.00 - $19.50 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
- 401(k) matching
- Flexible schedule
Quick Apply
Collector I
The Moore Law Group —Mesa, AZ
- $16 - $20 an hour
- Full-time
- Office
- High school diploma or GED
- Data entry
- Paid training
- Health savings account
Quick Apply
Customer Service Representative
Collins Comfort Masters —Tempe, AZ
- $17 - $19 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Healthcare Scheduler
Banner Health —Phoenix, AZ
- $19.06 - $28.60 an hour
- Full-time
- High school diploma or GED
- Neurology
- Typing
3d
Virtual Services Representative
OneAZ Credit Union —Phoenix, AZ
- $21 - $26 an hour
- Spanish
- English
- Research
- Paid holidays
- Loan repayment program
Quick Apply
Contact Center Specialist - Pet Resource Center
Arizona Humane Society —Phoenix, AZ
- From $20.50 an hour
- Weekends as needed
- Hybrid work
- Spanish
- English
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Contact Center Representative
Systems Integration, Inc. —Phoenix, AZ
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Wellness Customer Support Representative
Longevity Formulas, LLC —Scottsdale, AZ
- $20 - $30 an hour
- Full-time
- Bilingual
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Patient Experience Representative
Blue Cloud Pediatric Surgery Centers —Phoenix, AZ
- $15 - $18 an hour
- 8 hour shift
- Remote
- Spanish
- Word processing
- English
- Health savings account
- Paid holidays
Quick Apply
Customer Service Representative
Contractor In Charge —Phoenix, AZ
- $17 - $19 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
- Paid training
- Health insurance
Quick Apply
Call Center Representative
Landings Credit Union —Tempe, AZ
- $20 an hour
- 8 hour shift
- In-person
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Admissions Specialist- Remote
Ria Health —Phoenix, AZ
- From $21.63 an hour
- Hybrid work
- HIPAA
- 1 year
- Telehealth
- Health insurance
- Dental insurance
Quick Apply
6d
Appointment Setter
Luxury Bath Technologies —Phoenix, AZ
- $40,000 - $60,000 a year
- Full-time
- 1 year
- Communication skills
- Entry level
- Health insurance
Quick Apply
Tele Sales Consultant - Phoenix
American Express —Phoenix, AZ
- $20.00 - $33.05 an hour
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Fair chance
- Paid parental leave
- Health insurance

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Spanish Bilingual Call Center Agent

Valor Global -
Phoenix, AZ

Quick Apply

Job Details

Full-time
$16.50 - $17.50 an hour
3 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Foreign language proficiency
Search engines
Computer operation
Interpersonal skills
HIPAA
Windows
High school diploma or GED
Desktop applications
Technical troubleshooting support
Technical Proficiency

Full Job Description

Job description:

Applicants must be Spanish and English Speaking, Reading, and Writing
This role is for Spanish/English Bilingual Candidates and requires a Bilingual Fluency assessment during the interview process - includes reading and writing.

We’re seeking customer-focused call center representatives to make outbound calls and schedule medical appointments with care and professionalism.

Who we are:

At Valor Global, our people are our greatest strength, forming the foundation of every exceptional experience we deliver. Guided by our core values - Exceed Expectations, Admire People, and Be Passionate About Making a Difference - we foster a culture that encourages individuals to unlock their full potential. We don’t just support professional growth, we help team members bring their ambitions to life. Through values-driven programs and a purpose-filled environment, our people grow, uplift one another, and shape careers that are both meaningful and lasting. That’s why so many choose to stay and thrive as part of the Valor family.

Responsibilities:

You will make outbound calls to eligible Medicare eligible patients
Follow approved call scripting, ensuring members fully understand the service and feel comfortable moving forward, while responding to rebuttals professionally and within guidelines
Maintain a calm, respectful, and professional tone with health plan members, providers, and internal teams at all times
Meet daily appointment-setting and productivity goals
Track and monitor performance metrics such as call volume, handle time, appointments set, and overall productivity using designated systems
Participate in peer coaching or side-by-side feedback sessions as needed
Adhere strictly to HIPAA, privacy, and security guidelines when handling protected health information

Experience & Skill Set:

High School Diploma or equivalent
Previous experience in a high-volume call center or healthcare scheduling environment is strongly preferred
Background in outbound calling, inside support, or phone-based member engagement preferred
Strong verbal communication skills; friendly, professional, and conversational
Ability to maintain a fixed daily schedule, including start times, breaks, lunch, and end-of-day expectations
Strong computer skills with the ability to navigate multiple systems simultaneously while on calls

What You Are:

Patient-Centered and Respectful - You approach every interaction with empathy, understanding that members may have questions, concerns, or hesitations about their care. You remain calm, professional, and supportive—even in challenging conversations.
Resilient and Composed - You’re comfortable handling rejection or difficult responses and are able to reset quickly while maintaining a courteous and positive tone throughout the day.
Clear and Confident Communicator - You explain healthcare services and appointment details in a clear, easy-to-understand way, actively listening and responding appropriately to member needs.
Adaptable and Quick-Thinking - You follow approved scripts while knowing how to pivot within guidelines to address concerns, overcome objections, and appropriately respond to rebuttals.
Goal-Oriented with a Service Mindset - You balance productivity expectations with quality member experiences, ensuring appointments are scheduled accurately and respectfully.
Professional and Dependable - You maintain consistency, reliability, and focus in a fast-paced, metrics-driven healthcare environment.

Technical Requirements:

Minimum internet speed: 50 Mbps download / 10 Mbps upload
Preferred internet speed: 100 Mbps download / 10 Mbps upload
Internet cannot be from a mobile provider or 5G
You must have internet from a major internet service provider and pass speed test
Jitter threshold: Should be 15ms or lower — higher jitter may result in voice and streaming issues
Speed test recommendation: Candidates may be asked to complete a test using a provided link to verify connection quality
Valor Global will provide equipment (loan basis)
Basic computer literacy: Comfortable using MS operating systems (Windows) and navigating settings
Troubleshooting mindset: Able to diagnose and resolve basic tech issues independently.
Confident using browsers, search engines, and understanding online safety.

Employment Conditions:

Employment is contingent upon successfully passing a comprehensive background check.
All candidates must undergo and pass a thorough background screening, which may include verification of employment history, education, criminal records, and other relevant checks
You will review, sign, and agree to the training agreement on day 1, which includes perfect attendance. Failure to meet requirements in the training agreement may affect your employment.

Pay: $16.50 - $17.50 per hour

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

What is your zip code?
What is the best email address to reach you?
What is the best phone number to reach you?
Do you speak, read, and write Spanish fluently?
Mobile internet service is not satisfactory. Who is your internet provider?
Are you in the Phoenix metro area?

Work Location: Hybrid remote in Phoenix, AZ 85074

Quick Apply

Refine Your Search

outbound call center jobs in phoenix, az

Spanish Bilingual Call Center Agent

Licensed Insurance Sales Representative (Remote / Home-Based)

Customer Service Sales Rep (must have sales exp)

Customer Service Representative - Outbound B2B - Hybrid

Call Center Representative

Loan Advisor

Customer Service Representative - Bilingual (English/Spanish)

Collector I

Customer Service Representative

Healthcare Scheduler

Virtual Services Representative

Contact Center Specialist - Pet Resource Center

Contact Center Representative

Wellness Customer Support Representative

Patient Experience Representative

Customer Service Representative

Call Center Representative

Admissions Specialist- Remote

Appointment Setter

Tele Sales Consultant - Phoenix

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