Top 28 Reservation center associate Jobs in Phoenix, Az

Groups Associate - Part Time
Arizona Science Center —Phoenix, AZ
- $16.50 an hour
- Part-time
- Spanish
- Communication skills
- Outdoor work
- 401(k)
- Employee assistance program
Quick Apply
VISITOR SERVICES ASSOCIATE - SEASONAL
Desert Botanical Garden —Phoenix, AZ
- $18 an hour
- Weekends as needed
- Bilingual
- Typing
- Ability to stand for extended periods
14d
PBX Operator (Relief)/Front Desk Associate - Wyndham Legacy Golf Resort
Travel + Leisure Co. —Phoenix, AZ
- $17.75 an hour
- Email
- Computer literacy
- Basic math
- English
- Wellness program
- Paid holidays
Quick Apply
8d
Contact Center Specialist- Bilingual
Cove Communities —Phoenix, AZ
- Part-time
- Remote
- Bilingual
- Word processing
- Analysis skills
Quick Apply
Guest Services Associate (Avondale, AZ)
European Wax Center —Avondale, AZ
- $15.15 - $16.75 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Dental insurance
- Tuition reimbursement
Quick Apply
WORKPLACE AMBASSADOR
Flik Hospitality Group —Chandler, AZ
- $24.00 - $24.50 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
Quick Apply
7d
Seasonal Retail Sales Associate
Old Navy —Chandler, AZ
- Part-time
- Office
- Continuous improvement
- Entry level
- Store discount
- Employee stock purchase plan
Student Services Specialist
Mesa Community College —Mesa, AZ
- $19.17 - $23.99 an hour
- 8 hour shift
- Spanish
- Microsoft Outlook
- Word processing
- Wellness program
- 403(b) matching
Member Services
Center Court Pickleball Club —Scottsdale, AZ
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Organizational skills
- Opportunities for advancement
Quick Apply
Host
Lodging Dynamics —Scottsdale, AZ
- From $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- Wellness program
- Health insurance
Quick Apply
Guest Service Associate - Sales & Guest Experience (Legacy Village)
European Wax Center —Phoenix, AZ
- $15.15 - $16.75 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Dental insurance
- Tuition reimbursement
Quick Apply
Lead Guest Service Associate - Sales & Guest Experience (Moon Valley)
European Wax Center —Phoenix, AZ
- $15.50 - $17.00 an hour
- Sales
- Mid-level
- High school diploma or GED
Quick Apply
Customer Service Representative
Doggie District —Phoenix, AZ
- Weekends as needed
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply
Seasonal Retail Sales Associate
Gap —Chandler, AZ
- Part-time
- Office
- Continuous improvement
- Entry level
- Store discount
- Employee stock purchase plan
Lead Guest Service Associate - Sales & Guest Experience (Arcadia)
European Wax Center —Phoenix, AZ
- $15.50 - $17.00 an hour
- Part-time
- Mid-level
- Computer skills
- In-person
- Dental insurance
- Employee assistance program
Quick Apply
Recreation Specialist
City of Mesa, AZ —Mesa, AZ
- $26.64 an hour
- Part-time
- Mid-level
- Team management
- Front desk
Guest Service Associate - Sales & Guest Experience (Arcadia)
European Wax Center —Phoenix, AZ
- $15.15 - $16.75 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Dental insurance
- Tuition reimbursement
Quick Apply
Nights and Weekends Member Services
Center Court Pickleball Club —Scottsdale, AZ
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Organizational skills
- Opportunities for advancement
Quick Apply
7d
Guest Service Associate - Sales & Guest Experience (Camelback)
European Wax Center —Phoenix, AZ
- $15.15 - $16.75 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Dental insurance
- Tuition reimbursement
Quick Apply
Vice President, Digital Customer Experience
Choice Hotels —Scottsdale, AZ
- $240,000 - $330,000 a year
- Full-time
- Merchandising
- 11+ years
- Office
- Paid jury duty
- Paid holidays
12d

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Groups Associate - Part Time

Arizona Science Center -
Phoenix, AZ

Quick Apply

Job Details

Part-time
$16.50 an hour

Benefits

401(k)
Employee assistance program

Qualifications

Customer communication
Meeting or exceeding sales goals

Full Job Description

Job Title: Groups Associate

Department: Engagement Team

Reports To: Groups Manager, Engagement

Hours: Part Time, Thursday - Saturday

Pay: $16.50/hr

POSITION SUMMARY

Leverage your customer service and sales skills to drive group attendance to Arizona Science Center!

The Groups Associate is the welcoming interface between Groups guests and Arizona Science Center, providing visitors with opportunities to engage with and fully experience all that we offer from start to finish. The Groups Associate is responsible for reservations and communications with groups of 15 or more, including school groups. They demonstrate consistent, timely, and exceptional customer service that provides a safe, organized, and professional entry and departure experience. They help to create positive customer reviews and referrals as measured by sales, surveys, return visits, and customer feedback. They will utilize best practices that reflect Arizona Science Center’s brand and deliver a positive experience for every group and guest.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Sales and Bookings
- Helps to ensure attendance and revenue goals are met or exceeded through group sales
- Receives and processes all inbound booking requests, with support of designated Group Sales and Service Team Members
- Upsell groups to encourage purchasing of Add on Workshops
- Models extraordinary customer service and highly effective selling skills across all offerings
Communication with Groups
- Serves as the contact for responding to group inquiries, questions, and booking visits of 15 or more guests
- Responsible for confirming and communicating group visit details, including guest count, schedule, payment, and planned activities
- Communicate with booked groups before, during, and after their groups visit to ensure excellent customer service
Field Trip Arrival & Departure
- Assists with daily opening procedures as needed for group arrivals, including printing stickers, calling groups, etc
- Greets buses outdoors to ensure smooth entry process
Internal Collaboration
- Builds strong partnerships and interacts daily with Arizona Science Center team members, especially those who directly engage with the guest experience
- Collaborate with teams as needed for add-on experiences, group check-ins, etc.
Other duties to support Arizona Science Center, as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Proven ability to achieve sales objectives
Exceptional customer service
Experience working with guests and groups in a similar environment, preferred
Works with accuracy and displays meticulous attention to detail
Diligent about following through and able to work independently
Driven, energetic, and outgoing personality
Communicates persuasively, articulately, calmly, and with confidence
Presents self well in front of groups large and small
Represents the Center professionally in dealing with the public
Able to work a varied schedule, including holidays and weekends as needed
Able to work both indoors and outdoors as needed by the position
Bi-lingual in Spanish is preferred but not required

EQUAL EMPLOYMENT OPPORTUNITY

Arizona Science Center maintains a firm policy of equal employment opportunity for all employees and applicants. We recruit, hire, train, promote, compensate and dismiss Employees based on such factors as experience, character, ability, and skill, without regard to race, color, religion, sex, sexual orientation, national origin or heritage, age, marital or veteran status, disability, citizenship, or any other status protected by federal, state or local law.

ACCOMMODATIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS Include, but are not limited to:

Sick time
Employee Assistance Program
401(k) retirement plan
Family membership to Arizona Science Center and 600+ Association of Science and Technology Centers (ASTC)
Admission Exchange Program - Year-round complimentary admission for the employee and one guest to visit the Phoenix Zoo, Desert Botanical Garden, Phoenix Art Museum, Heard Museum, Arizona Museum of Natural History, etc.
Competitive hourly pay commensurate with experience.
Opportunities for professional development and continuing education.
Access to state-of-the-art facilities and resources.
The chance to be part of a dynamic team shaping the future of informal science education.

Quick Apply

Refine Your Search

reservation center associate jobs in phoenix, az

Groups Associate - Part Time

VISITOR SERVICES ASSOCIATE - SEASONAL

PBX Operator (Relief)/Front Desk Associate - Wyndham Legacy Golf Resort

Contact Center Specialist- Bilingual

Guest Services Associate (Avondale, AZ)

WORKPLACE AMBASSADOR

Seasonal Retail Sales Associate

Student Services Specialist

Member Services

Host

Guest Service Associate - Sales & Guest Experience (Legacy Village)

Lead Guest Service Associate - Sales & Guest Experience (Moon Valley)

Customer Service Representative

Seasonal Retail Sales Associate

Lead Guest Service Associate - Sales & Guest Experience (Arcadia)

Recreation Specialist

Guest Service Associate - Sales & Guest Experience (Arcadia)

Nights and Weekends Member Services

Guest Service Associate - Sales & Guest Experience (Camelback)

Vice President, Digital Customer Experience

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