Top 1236 support coordinator Jobs in phoenix, az

Community Engagement Coordinator
Colossal Management LLC —Scottsdale, AZ
- $45,000 - $48,000 a year
- Overtime
- Data analysis skills
- Office
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Clinical Coordinator- Home Health
ASPIRE HOME HEALTHCARE OF ARIZONA INC —Scottsdale, AZ
- From $90,000 a year
- Full-time
- CPR Certification
- Current TB test
- RN License
- Mileage reimbursement
- Health insurance
13d
Licensing & Tax Compliance Coordinator
Passport Health —Phoenix, AZ
- $28 an hour
- Full-time
- Mid-level
- Office
- Organizational skills
Quick Apply
Technical Coordinator - Banner Baywood (Evening Shift)
Sonora Quest Laboratories —Mesa, AZ
- From $33.33 an hour
- Evening shift
- Customer service
- Mid-level
- Associate's degree
Veterinary Receptionist and Assistant -Bilingual Community Clinic Coordinator
Arizona Animal Welfare League —Phoenix, AZ
- From $20 an hour
- Full-time
- Spanish
- Patient monitoring
- English
- Paid holidays
- Health insurance
Quick Apply
Division Administrative Coordinator, Department of Internal Medicine (College of Medicine - Phoenix)
University of Arizona —Phoenix, AZ
- $59,404 - $74,254 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Associate Patient Care Coordinator
Optum —Phoenix, AZ
- $16.15 - $28.80 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Part-Time Medical Assistant / Front & Back Office Coordinator
Plastic Surgery Center —Phoenix, AZ
- $19 - $22 an hour
- Part-time
- Background check
- Medical office experience
- BLS Certification
- Free parking
- Employee discount
Quick Apply
Clinical Outreach Coordinator / Community Outreach Representative
Salus Recovery —Phoenix, AZ
- $25.09 - $42.00 an hour
- Contract
- Hospital
- Mid-level
- Case management
- Travel reimbursement
- Flexible schedule
Quick Apply
Executive Assistant/Client Coordinator
Neuwirth and Ashford CPAS PLLC —Scottsdale, AZ
- $26 - $30 an hour
- Part-time
- Mid-level
- Office
- Organizational skills
- Paid time off
Quick Apply
Customer Success Coordinator
Cohere Beauty Omaha Inc —Phoenix, AZ
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
12d
Customer Resource Coordinator
Johnson Controls —Tempe, AZ
- $24 - $31 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
Administrative Coordinator (Student Affairs)
Paradise Valley Community College —Phoenix, AZ
- $23.60 - $30.68 an hour
- Weekends as needed
- Research
- Mid-level
- Office
- Wellness program
- 403(b) matching
Education Program Coordinator
Mayo Clinic —Phoenix, AZ
- $24.55 - $35.65 an hour
- Weekends as needed
- Word processing
- Mid-level
- US work authorization
- Health savings account
- Health insurance
1d
Patient Access Coordinator
CCRM Fertility —Scottsdale, AZ
- $20 - $23 an hour
- Weekends as needed
- Administrative experience
- High school diploma or GED
- US work authorization
- Commuter assistance
- Health savings account
Quick Apply
Part-Time Front Desk Coordinator (Friday, Saturday)
The Joint Chiropractic —Scottsdale, AZ
- $17 - $18 an hour
- Part-time
- Sales
- High school diploma or GED
- Clinic
- Paid holidays
- Paid time off
Quick Apply
Payroll Coordinator
A1 Garage Door Service —Phoenix, AZ
- $24 - $26 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Associate's degree
- Health insurance
- Dental insurance
Quick Apply
14d
Weekend Admissions Coordinator – Remote | Phoenix, AZ
Embark Behavioral Health —Chandler, AZ
- $24 an hour
- Part-time
- Remote
- HIPAA
- Mid-level
- Psychology
15h
Meritain Pharmacy Solutions Member Appeal Coordinator
CVS Health —Phoenix, AZ
- $46,988 - $122,400 a year
- Full-time
- Mid-level
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
Region Coordinator - AAG
Ameriprise Financial —Scottsdale, AZ
- $29.95 - $47.40 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Dental insurance
- 401(k)
4d

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Community Engagement Coordinator

Colossal Management LLC -
Scottsdale, AZ

Quick Apply

Job Details

Full-time
$45,000 - $48,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Paid sick time

Qualifications

Customer communication
Community management
Customer support
TikTok
Facebook
Instagram

Full Job Description

Colossal is the world’s largest provider of online competitions, bringing together brands and our community to create life-changing opportunities while supporting charity. Philanthropy is our vision, our mission, and our action.

We have a brilliant team, and we’d love it if you joined us. Here are some reasons why you’ll love working at Colossal:

Impact: You’ll play a central role in ensuring campaigns execute smoothly, partners feel supported, and internal teams stay aligned, helping Colossal drive real-world impact.
Growth: Colossal is rapidly growing: This is your opportunity to join during a high-impact growth phase where your work directly shapes the next chapter.
Work/Life Balance: We believe in working to live, not living to work, and encourage a healthy balance for all employees.

Benefits

Generous PTO program
Paid sick leave
Holiday leave
Maternal leave
Volunteer time-off program
75% health, vision, and dental insurance coverage
401(k)

Perks

Monthly events and team-building activities
1–2 catered lunches per month
In-house fitness center
Office snacks

What we’re looking for:

We’re hiring a Community Engagement Coordinator to help run our daily inbound engagement across Colossal and our competition accounts. This role is responsible for replying to comments and DMs, applying consistent topic and sentiment tagging, and using clear escalation and moderation standards to protect trust and reduce confusion at scale.

Colossal operates multiple competitions across high-volume social channels. The Community Engagement team is the front line of our brand trust. We’re building a best-practice community operation that prioritizes calm clarity, consistent voice, and fast, accurate responses. The result is a healthier public narrative, fewer repeat questions, and a better customer experience.

Key Responsibilities

Respond to inbound comments and DMs across platforms, including Facebook, Instagram, TikTok, YouTube, and platforms as needed, using approved response frameworks and templates
Maintain a consistent brand voice that is confident, human, clear, inspiring, and accountable, especially in high-tension threads.
Prioritize clarity and resolution over debate, ensuring replies remain concise, accurate, and helpful
Apply required topic and sentiment tags to all handled interactions to support reporting and trend analysis
Follow established workflow standards to ensure interactions are properly handled, tagged, documented, and routed when needed
Use social media management tools as the system of record, maintaining accurate and organized data reporting
Moderate comments according to documented policies related to safety, harassment, spam, and privacy violations
Protect open conversation by avoiding the removal of legitimate criticism or skepticism unless it violates policy
Document moderation actions and escalations to ensure decisions remain consistent and reviewable
Identify high-risk situations quickly and escalate issues through the appropriate internal channels, including support, legal, or PR/communications
Route account-specific issues to support teams using approved handoff language that feels professional and helpful
Maintain a calm and consistent public presence during escalations by using approved hold language when necessary
Flag recurring confusion themes, emerging risks, and repeat customer questions to help improve templates, FAQs, pinned explainers, and upstream communication
Contribute examples of new questions and edge cases to improve the response template library over time
Support engagement coverage during peak activity periods and occasionally outside of normal business hours when needed

What Success Looks Like

High-quality, consistent replies delivered at a pace that matches channel needs during both normal and peak periods
Accurate tagging on handled interactions, enabling reliable reporting and trend analysis
Policy-consistent moderation that protects safety without increasing distrust
Clear escalation behavior that is fast, calm, and well-documented when needed
Reduced repeat confusion over time as templates and upstream communication improve

Our Ideal Candidate

Strong written communication and editing skills with excellent attention to detail
Comfortable with high-volume, public-facing customer interaction, including skeptical or frustrated audiences
Sound judgment and the ability to follow policy consistently, especially under pressure
Experience using social platforms professionally and familiarity with comment and DM workflows
Organized and process-oriented with the ability to follow workflows, apply tags, and handle routing without dropping context

Preferred Qualifications

Experience in customer support, trust & safety, moderation, or community management at scale
Experience working in social media management tools such as Brandwatch, Sprout Social, Khoros, or similar platforms
Familiarity with reputation-sensitive environments and escalation workflows
Experience working across multiple brands, campaigns, or high-volume accounts

Why This Role Matters

Colossal runs high-visibility competitions that rely on public trust. Community Engagement is how we show up when people have questions, concerns, or confusion and how we model best practices publicly. This role helps protect reputation, improve customer experience, and support participation by making our online presence feel clear, consistent, and credible.

Colossal is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Type: Full-time

Pay: $45,000.00 - $48,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Parental leave
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

support coordinator jobs in phoenix, az

Community Engagement Coordinator

Clinical Coordinator- Home Health

Licensing & Tax Compliance Coordinator

Technical Coordinator - Banner Baywood (Evening Shift)

Veterinary Receptionist and Assistant -Bilingual Community Clinic Coordinator

Division Administrative Coordinator, Department of Internal Medicine (College of Medicine - Phoenix)

Associate Patient Care Coordinator

Part-Time Medical Assistant / Front & Back Office Coordinator

Clinical Outreach Coordinator / Community Outreach Representative

Executive Assistant/Client Coordinator

Customer Success Coordinator

Customer Resource Coordinator

Administrative Coordinator (Student Affairs)

Education Program Coordinator

Patient Access Coordinator

Part-Time Front Desk Coordinator (Friday, Saturday)

Payroll Coordinator

Weekend Admissions Coordinator – Remote | Phoenix, AZ

Meritain Pharmacy Solutions Member Appeal Coordinator

Region Coordinator - AAG

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