Top 9 Service writers Jobs in Phoenix, Or

Service Advisor
Medford Power Sports Inc —Medford, OR
- $18 - $22 an hour
- Full-time
- Dealership
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
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8d
Service Advisor
All-Pro Fleet Services —White City, OR
- From $52,000 a year
- Full-time
- 5 years
- Senior level
- Communication skills
- Profit sharing
- Dental insurance
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Service Advisor
Johnson RV —Medford, OR
- Full-time
- Sales
- Dealership
- Mid-level
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Automotive Service Advisor
Hyundai Medford —Central Point, OR
- Full-time
- Dealership
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
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Truck Service Advisor I (Graveyard)- PT
TravelCenters of America —Phoenix, OR
- Part-time
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid training
- Paid holidays
Truck Service Advisor I (graveyard)
TravelCenters of America —Phoenix, OR
- Weekends as needed
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid training
- Paid holidays
Sales & Service Advisor
Advantage Tire —Medford, OR
- $22 - $24 an hour
- Full-time
- Dealership
- Inventory management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
7d
Service Advisor
Camping World —Medford, OR
- $50,000 - $75,000 a year
- Full-time
- Computer literacy
- Driver's License
- Organizational skills
- Paid parental leave
- Health insurance
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1d

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6d
Service Supervisor
Cintas —Medford, OR
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Service Advisor

Medford Power Sports Inc
Medford, OR

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Job Details

Full-time
$18 - $22 an hour
8 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Life insurance
Retirement plan

Qualifications

Computer operation
Customer communication
Servicing vehicles
Motorcycle License
Mechanical repair
Computer skills
Harley-Davidson motorcycles

Full Job Description

Medford Power Sports Service Advisor

3735 Crater Lake Hwy Medford OR 97504

Job Data

Job Title- Service Advisor

Department- Service Department

Supervisor- Service Manager

Summary Description

Intakes customer vehicles, diagnoses problems and service needs, schedules work, assigns jobs to service technicians and communicates job status to customers

Key Result Areas

Service Department Operations
Customer Service

Major Duties and Responsibilities

Service Department Operations
Assist Service department manager in maintaining a smooth running efficient service department with a high degree of customer satisfaction.
Diagnose problems accurately, and clearly describe them on the repair order.
Estimate costs and completion times at point of sale. Clearly communicate them to customers.
Assign jobs to technicians based on skill level and current resource utilization.
Review work-in-progress to ensure quality and timeliness.
Occasionally assist technicians when they are having difficulty performing service work.
Determine correct part numbers on repair orders and assist the parts department with picking and posting of parts before job starts.
Perform cashier functions, as needed.
Make estimates for internal and wreck repairs.
Open & close all customer paid, warranty, and internal repair orders.
Follow procedures for quick and efficient handling of warranty items, including and proper storage of these items.
Become familiar and efficient with all phases of the computer system required for service and parts management

Customer Service
Provide superior customer service to both internal and external customers
Greet customers immediately, in a courteous and friendly manner.
Handle telephone transactions quickly, and courteously.
Promptly notify customers of any changes, delays, or additional work needed.
Sell additional services by pointing out service specials or additional work needed.
Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”.
Give special attention to repeat repairs to ensure the situation is corrected.
Avoid making commitments which can not (or likely will not) be met. Set customers’ expectations to a level where they will likely be met.
Other Duties
As assigned

Commitments

Treat all employees and customers fairly, courteously, and with dignity.
Model superior customer service behavior for all interactions with customers and employees.
Be prompt and available for flexible scheduling.
Maintain up to date technical qualification (PHD and others) by completing all training programs assigned by the Service Manager.

Qualifications & Job Requirements

Superior communication and customer service skills.
Ability to get along with a broad customer base.
Knowledge and experience with servicing Harley-Davidson/Buell motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
Experience with point-of-sale and Parts and Service management computer software or the ability to quickly learn due to general knowledge and experience with computers.
Current, valid motorcycle license.

Physical Demands

The noise level in the work environment is usually loud.
Occasionally required to bend, stoop, crouch, reach, and handle tools.
Occasionally requires the ability to lift 50 pounds of material.
Occasionally requires the ability to balance and push a(n) 900 motorcycle.

Working Conditions

Frequently works near moving mechanical parts.
Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
Occasionally, exposed to exhaust fumes or airborne other particles.

Benefits

Health Insurance
Simple IRA with employer match at 3%
Paid Holidays
Colonial Life
Employee discount
PTO

Pay

Pay is $18-22 per hour + commission after 90 days
Hourly

Schedule is Tuesday-Saturday 10-6pm

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

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Refine Your Search

service writers jobs in phoenix, or

Service Advisor

Service Advisor

Service Advisor

Automotive Service Advisor

Truck Service Advisor I (Graveyard)- PT

Truck Service Advisor I (graveyard)

Sales & Service Advisor

Service Advisor

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