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Dual Operator - Document Processing/Proofreading

Opensity Solutions -
Phoenix, AZ

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Job Details

Full-time
Up to $28 an hour
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

AP style
Microsoft Outlook
Serving clients
Customer service
Spreadsheets
Chicago Manual of Style
Branding consistency
High school diploma or GED
Document quality checks
Editorial guidelines
Grammar Experience
Content review

Full Job Description

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

A Dual Specialist is a valuable team member that supports streamlining administration of business operations for our clients. Dual Specialists possess a desire to review client firm legal and marketing documents and the ability to provide technical expertise to assignments and mentorship to both Document Specialists and clients.

RESPONSIBILITIES

Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software
Prepare and edit complex documents, spreadsheets, charts
Provide coordination and administrative support for special projects
Efficient handling of time sensitive and confidential materials
Perform document diagnostic activities related to troubleshooting documents inconsistencies
Transcribes audio and digital dictation including deposition transcripts as required
Spell check, proofread and/or cross-check documents to ensure accuracy and completeness
Proofread documents for errors in typing, spelling, grammar, syntax, punctuation and formatting
Support coordination efforts of incoming and outgoing work as necessary
Maintain up-to-date knowledge of specialized applications and upgrades in order to achieve maximum efficiency and productivity with the Document Services applications
Provide feedback and insight into each team member’s performances when requested
Promote and encourage teamwork, confidence, and positive attitudes
Provide directions, instructions, and guidance to the team
Assist with reviewing re-works or poor job outputs from team members

REQUIREMENTS

HS Diploma or GED, associate or bachelor’s degree preferred
3+ years working in document outsourcing or legal industry preferred
Ability to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learning
Copywriting experience helpful
Strong initiative required; ability to work independently with minimal direct supervision
Working knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint)
Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plus
Excellent skills in spelling, grammar, punctuation, sentence structure and proofreading
Knowledge of current formats and citation protocols: The Chicago Manual of Style, The Bluebook and California Style Manual
Knowledge of proofing marks and procedures
Knowledge of working with the AP style guide
Experience with following and memorizing corporate brand guidelines
Ability to work through complex document markups and instructions in a timely manner
Ability to organize and prioritize multiple assignments
Ability to excel under pressure within established timeframe and provide quality work product
Possess strong communication, interpersonal, teamwork and customer service skills

The Compensation range for this role is up to 28.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

#LI-NL1

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.

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communications operator jobs in phoenix az

Dual Operator - Document Processing/Proofreading

MASTER CONTROL OPERATOR - KTVK/KPHO

Production & Tech Opportunities

Media Control Center Operator I (Bilingual)

Camera Operator

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