Top 365 Customer experience analyst Jobs in Phoenix Az

Lock Desk Analyst
Peoples Mortgage Company —Tempe, AZ
- $40,000 - $42,000 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
9d
Change Analyst - Document Control
Verigon LLC —Tempe, AZ
- $60,000 - $75,000 a year
- Full-time
- Background check
- 5 years
- Pass drug screening
- Health savings account
- Disability insurance
Quick Apply
Analyst Customer Development
SIGMA —Scottsdale, AZ
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Servicing Analyst-Transportation Finance/ Vendor Finance- NO AGENCY OR SYNDICATED EXP NEEDED
Calculated Hire —Tempe, AZ
- $22 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
7d
EDI Technical Analyst (Claims) - Hybrid
Blue Cross Blue Shield of Arizona —Phoenix, AZ
- Full-time
- Word processing
- Research
- Mid-level
- Paid holidays
- Health insurance
Credit Analyst - Subprime Auto Finance
United Auto Credit Corporation —Phoenix, AZ
- $28.50 - $33.50 an hour
- Full-time
- Google Workspace
- Customer service
- Data analysis skills
- Health insurance
- Dental insurance
Quick Apply
6d
SRE Analyst II
QE Solar —Scottsdale, AZ
- $60,000 - $80,000 a year
- Full-time
- Word processing
- Mid-level
- Office
Quick Apply
13d
Sr. Financial Analyst
Sprouts Farmers Market —Phoenix, AZ
- Full-time
- Hybrid work
- Azure
- Oracle
- 5 years
- Paid parental leave
- Health savings account
10d
Principal Configuration Analyst
Northrop Grumman —Mesa, AZ
- $81,400 - $122,000 a year
- Overtime
- Computer science
- Computer Science
- PMP
- Paid holidays
- Disability insurance
Analyst - Customer Experience
Pulte Home Company, LLC —Tempe, AZ
- Weekends as needed
- Research
- Mid-level
- Databases
9d
Inventory Analyst
VAN MARCKE TRADE SUPPLY INC —Phoenix, AZ
- Full-time
- Mid-level
- Office
- Analysis skills
Management Analyst
Maricopa Association of Governments —Phoenix, AZ
- $68,966.43 - $103,449.65 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Claims Analyst - REMOTE
Ryder System —Phoenix, AZ
- $90,000 - $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Disability insurance
- Health insurance
Billing System Analyst
ARIZONA WATER COMPANY —Phoenix, AZ
- Full-time
- Clean driving record
- Research
- Office
Client Support Desk Analyst
defi AUTO LLC —Phoenix, AZ
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
12d
Senior Data Analyst, Customer Operations
Scribd, Inc. —Phoenix, AZ
- $97,000 - $146,000 a year
- Full-time
- Residential
- SQL
- Analysis skills
- Paid parental leave
- Disability insurance
Business Intelligence Analyst
TriWest Healthcare Alliance —Phoenix, AZ
- $90,000 - $100,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- AD&D insurance
- Disability insurance
Sports Data Entry Analyst
SportsDataIO —Scottsdale, AZ
- $16 - $20 an hour
- Part-time
- Writing skills
- Research
- Office
Quick Apply
Accounts Receivable Analyst
Snapchat —Chandler, AZ
- $26.92 - $47.11 an hour
- Full-time
- Hybrid work
- Data analysis skills
- Mid-level
- Office
- Paid parental leave
- Health insurance
IT Customer Solutions Analyst
DHL —Tempe, AZ
- $93,142.50 - $124,190.00 a year
- Computer science
- Computer Science
- Research
- Employee stock purchase plan
- Paid holidays

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customer experience analyst jobs near phoenix az

Lock Desk Analyst

Peoples Mortgage Company -
Tempe, AZ

Quick Apply

Job Details

Full-time
$40,000 - $42,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Interpersonal skills
Writing skills
Employee relationship building
Bachelor's degree
Attention to detail
Organizational skills
Stakeholder relationship building

Full Job Description

Job Summary

Peoples Mortgage Company is seeking a detail-oriented Lock Desk Analyst to join our Secondary Marketing team. This is a hybrid position based in our Tempe corporate office, with three in-office days and two remote workdays each week. Reporting to the Lock Desk Team Lead, this position supports the daily operations of the Lock Desk by ensuring accurate loan pricing, lock management, and exceptional service for our Loan Officers. The ideal candidate is analytical, organized, and thrives in a fast-paced mortgage environment.

Duties

Manage the Lock Desk email queue and ensure timely responses to requests.
Provide support to Loan Officers regarding pricing, lock requests, and scenario questions.
Process lock requests, changes, extensions and reconciliations within Optimal Blue and Encompass.
Assist with internal margin maintenance and updates.
Research and resolve pricing inquiries and escalations.
Verify the accuracy of daily pricing, margins, and rate sheets.
Monitor the secondary marketing pipeline to ensure lock integrity, data accuracy, and compliance with internal policies.
Provide periodic Saturday Lock Desk coverage as part of a rotating team schedule.
Assist with special projects and perform additional duties as assigned.

Skills

Strong analytical, problem-solving, and decision-making skills with exceptional attention to detail, and the ability to work independently while managing multiple priorities.
Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
Excellent verbal and written communication skills with a strong customer service mindset and the ability to build positive relationships across the organization.
0–3 years of experience in the mortgage, banking, or financial services industry preferred.
Bachelor's degree in Finance, Accounting, Business, or a related field preferred.
Advanced proficiency in Microsoft Excel and working knowledge of Microsoft Office Suite.
Experience with Optimal Blue preferred.
Experience with Encompass LOS preferred.

Join our team as a Lock Desk Analyst if you’re passionate about the mortgage industry’s regulatory landscape and eager to contribute your expertise in a vibrant environment committed to excellence!

Pay: $40,000.00 - $42,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience analyst jobs in phoenix az

Lock Desk Analyst

Change Analyst - Document Control

Analyst Customer Development

Servicing Analyst-Transportation Finance/ Vendor Finance- NO AGENCY OR SYNDICATED EXP NEEDED

EDI Technical Analyst (Claims) - Hybrid

Credit Analyst - Subprime Auto Finance

SRE Analyst II

Sr. Financial Analyst

Principal Configuration Analyst

Analyst - Customer Experience

Inventory Analyst

Management Analyst

Claims Analyst - REMOTE

Billing System Analyst

Client Support Desk Analyst

Senior Data Analyst, Customer Operations

Business Intelligence Analyst

Sports Data Entry Analyst

Accounts Receivable Analyst

IT Customer Solutions Analyst

I want to receive the latest job alert for customer experience analyst in phoenix az

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