Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, Casey Family Programs works in all 50 states, the District of Columbia, two territories, and tribal nations to influence long-lasting improvements to the safety and success of children, families and the communities where they live. Casey Family Programs values diversity, equity, inclusion, anti-racism, anti-discrimination, and respect for individuals in the workplace. We encourage candidates with diverse lived experience and perspectives to apply.
Child and Family Services (CFS) of Casey Family Programs provides direct services and tribal consultation in pursuit of Casey’s mission to provide, improve, and – ultimately prevent the need for – foster care. CFS operates nine field offices in five states and an Indian Child and Family Well-being Program office that demonstrate direct service and ICW improvement models. We share our experiences and lessons learned with jurisdictions, tribes, providers, and communities in the spirit of mutual continuous learning. Our work is community and family centered, relationship-based, participatory, and culturally responsive. We recognize the dignity and strength of every individual, family, community and culture.
Job Summary:
Utilizing a collaborative, innovative, evidence-informed, trauma and healing approach to practice, we engage families and community partners in the urgent, relentless pursuit of legal and relational permanency and well-being for all children and families so that no youth ages out of foster care. Our clinical case management and support activities primarily occur within homes and in the community, with virtual options available, as necessary. The director manages the day-to-day operations within the Field Office, ensures that high quality direct services are demonstrating outcomes that ensure no child ages out of care. The director assumes a pivotal manager role in assuring that the CFS workforce is focused on achieving organizational goals through their direct practice and consultation. The director leads work efforts and provides technical assistance to child welfare jurisdictions and other stakeholders to promote CFP best practice and operations as a demonstration.
Essential Responsibilities:
- Manages the day-to-day operations in the Field Office, assumes direct responsibility and oversight of all direct services and functions, ensuring adherence to Casey and applicable state/county practice standards and policies. Ensures direct practice work is demonstrating outcomes that improve permanency and well-being for all children, youth, young adults and families served. Manages budget development and resource allocations, crisis and risk management, and monitors professional development and performance management. Assumes leadership role in practice and policy development as a member of the Direct Service Leadership Team and other ongoing and ad hoc practice groups.
- Directly supervises Field Office Supervisors and other designated staff ensuring the provision of quality clinical services that are aligned with the strategies outlined in the CFS Practice Model. Manages the contributions of staff in their consultation roles, both locally and nationally, often in partnership with Systems Improvement. Ensures that direct service staff receive effective training, supervision, and peer consultation.
- Cultivates and maintains positive working relationships with local public child welfare agency to strategically design and implement effective direct service agreements. Positively engage other child welfare stakeholders (e.g., courts, CASAs, attorneys) to ensure positive outcomes in direct service and local systems improvement work. Partners with community and providers in support of children, youth, young adults and families involved with, or at risk of, entering the child welfare system.
- Effectively manages budget, finance and contract procedures in collaboration with the Office Administrator; ensures that direct service staff adhere to all CFP’s administrative procedures and protocols.
- Assumes direct responsibility for effectively managing the Quality Improvement/Quality Assurance, Council on Accreditation and Critical Incident Report requirements of all program services. This includes the development and implementation of effective tracking mechanisms, accountability measures relative to documentation, and corrective action plans.
- Performs other duties as assigned.
All of these essential responsibilities necessitate the ability to work and communicate effectively across differences with diverse services, populations, staff and stakeholders to advance diversity, equity and inclusion; to work effectively in a team environment as well as work autonomously and exercise independent judgement as required; to demonstrate effective organizational, analytical, critical thinking, and problem solving skills; to collaborate with management and staff to ensure alignment with organizational values, goals, and directives in all work performed.
Qualifications
- Master’s Degree in Social Work or a related field from an accredited institution and a minimum of eight years of progressively responsible combined experience in management, administration, and clinical supervision in child welfare or other child and family service-related practice is required. Demonstrated experience serving in a strategic role and/or providing strategic consulting required.
- Demonstrated understanding of collaborative community work, building relationships and managing expectations within those relationships is required.
- Knowledge of prevention, foster care, kinship care, transition services and clinical social work within the child welfare system is required. Experience in foster care and permanency planning practice is strongly preferred.
- Experience in strategic planning, systems integration and transformation and an understanding of and experience with state/county jurisdictions and tribes is preferred. Knowledge of the legal system as it applies to child welfare is highly desirable.
- Strong organizational skills and effective written and verbal communication skills are critical for this position.
- Demonstrated commitment to equity, respect for tribal sovereignty, and respect for cultural, racial, and gender difference is required. Personal qualities demonstrating adaptability, curiosity, collaboration and a capacity for self-reflection and commitment to lifelong learning are a must. Ability to contribute effectively with and across teams and with external partners necessary.
- Ability to perform effectively in high pressure and stressful work environment. Ability to manage stress and self-care.
- This position is full-time requiring time in the field and the office, therefore full-time teleworking is not an option. Regular and reliable attendance is required.
- Physical requirements include the ability to lift and reach for light objects; ability to type and work at a computer for extended periods of time as a primary job function.
- Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
- Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is require.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The typical hiring range for this position in Phoenix, AZ is $106,713 to $125,545. The full salary range for the role is $106,713 to $144,377. As a mission-driven organization, Casey strives to balance competitive pay with our mission. Actual placement in the range will depend on a candidate’s job-related skills, experience, and expertise, as evaluated during the interview process.
Casey Family Programs offers comprehensive benefits including medical, dental and vision coverage, accrual of 12 days of annual leave, 12 days of sick leave,10 paid holidays per year, and each employee receives one personal holiday to use each calendar year. Employees that meet certain tenure qualifiers are eligible for up to eight weeks of parental leave for the birth or placement of a child for adoption or foster care. After the completion of 10 years of continuous, full-time regular employment, employees in good standing are permitted for a three-month sabbatical with pay. CFP also offers many opportunities for continued learning, training, and development.
This position will remain open until the needs are met and is subject to closure at any time without notice. It is to your advantage to file your application early as you will not be able to apply once the position has closed.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
