Top 3856 guest experience manager Jobs in phoenix az

Oasis Recreation Manager
Arizona Grand Resort & Spa —Phoenix, AZ
- Weekends as needed
- Customer service
- Writing skills
- English
- Health insurance
- Employee discount
Quick Apply
Account Executive - End User Sales
Miner, LTD —Phoenix, AZ
- $60,000 - $80,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
13d
Automotive Service Manager
Royal Automotive Group Tucson —Phoenix, AZ
- 8 hour shift
- ASE Certification
- Clean driving record
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
8d
Chief of Staff to the CTO
Ron Turley Associates LLC —Glendale, AZ
- $110,000 - $120,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Bachelor of Science
- Health savings account
- Disability insurance
Quick Apply
12d
Manager (FOH)
Buffalo Wild Wings —Laveen, AZ
- Bar
- Mid-level
- Bachelor's degree
Director of Events
World of Illumination —Phoenix, AZ
- $85,000 - $90,000 a year
- Weekends as needed
- CRM software
- Google Workspace
- Management
- Health insurance
- Dental insurance
Quick Apply
Front of House Manager – DiMaggio’s Italian Restaurant (Scottsdale, AZ)
DiMaggio's Italian Restaurant —Scottsdale, AZ
- $25 - $32 an hour
- Full-time
- Bar
- Mid-level
- In-person
Quick Apply
Operations Manager
PeopleOps360 —Tempe, AZ
- From $75,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
District Office Manager
Charter One —Mesa, AZ
- $50,000 - $60,000 a year
- Online Application
- Mid-level
- Office
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
Ticket Seller
Live Nation —Phoenix, AZ
- Part-time
- Microsoft Outlook
- Sales
- Office
- Adoption assistance
Community Manager - Arizona
l'Oréal —Chandler, AZ
- From $70,000 a year
- Weekends as needed
- Hybrid work
- Customer service
- Computer literacy
- Mid-level
Quick Apply
Bartender - The Van Buren
Live Nation —Phoenix, AZ
- Part-time
- Bar
- Travel
- Fair chance
- Adoption assistance
PT-In Room Dining Order Taker
Camelback Hospitality PE LLC —Paradise Valley, AZ
- $50 an hour
- Part-time
- Computer literacy
- English
- High school diploma or GED
Quick Apply
To-Go
Texas Roadhouse —Glendale, AZ
- Part-time
- Serving
- Casual dining restaurant
- Guest services
- Disability insurance
- Health insurance
Task Force Manager
Landing —Phoenix, AZ
- $75,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Travel
- Organizational skills
- Health savings account
- AD&D insurance
Spa Receptionist
Talking Stick Resort —Scottsdale, AZ
- From $20 an hour
- Part-time
- Microsoft Word
- CPR Certification
- Computer literacy
Quick Apply
Talking Stick Resort Amp Guest Services
Live Nation —Phoenix, AZ
- Part-time
- High school diploma or GED
- Fair chance
- Communication skills
- Adoption assistance
Busser
The Americano —Scottsdale, AZ
- $30 - $40 an hour
- Weekends as needed
- Ability to lift 50 pounds
- Guest services
- Restaurant
- Employee discount
- Opportunities for advancement
Quick Apply
Talking Stick Resort Amp Parking
Live Nation —Phoenix, AZ
- Part-time
- High school diploma or GED
- Driver's License
- Cleaning
- Adoption assistance
Assistant Manager - Room Operations
Marriott International, Inc —Scottsdale, AZ
- $25.77 - $29.33 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED

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Oasis Recreation Manager

Arizona Grand Resort & Spa -
Phoenix, AZ

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee discount

Qualifications

Customer communication
Lifeguard Training
Customer service
Administrative experience
High school diploma or GED
Human resources
Lifeguard Certification
Clerical experience

Full Job Description

*This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.

Summary of Position:

The Oasis Recreation Manager is responsible for overseeing all lifeguard hiring, training, and safety and guest activity programs. Must maintain administrative organization and control labor. In addition, the Oasis Assistant Recreation Manager must attend special functions that are held at the Oasis during holidays throughout the year, attend special private events at the Oasis and assist in F&B operations when needed.

Essential Functions:

On a daily basis oversee all lifeguard duties, safety programs and safety audits.

Properly document all safety programs and audits.

Maintain safety levels set forth by Starfish aquatics and other guiding factors.

Help train all new hire lifeguards and ensure they are fit for the position by conducting new hire guard training and overseeing monthly in service training.

Be on the floor with the guards, and food and beverage staff, when working, to ensure that all Resort standards are being met.

Assist other Oasis Managers with special programs throughout the season to promote a fun and safe experience at the Oasis. i.e., 4th of July guest activities like dance contests, special movies, etc.

Assist in food and beverage operation in the absence of the Oasis Operations Manager and/or Oasis Food & Beverage Manager.

Maintain logs and records of certification and ensure that all staff meets the requirements set forth by the Oasis Operations Manager and company Risk Manager.

Manage and direct head guards, recreation trainer, with the Managers assistance and guidance

Assist Human Resources with the recruitment and hiring of lifeguards.

Assist Oasis Operations Manager with tasks and activities while keeping labor in line with budget.

On a regular basis (monthly), hold departmental meetings and attend resort meetings on a weekly basis as needed.

Explain and implement the resort service standards to ensure that they are understood and ensure that everyone is living up to the resort’s expectations.

Ensure that StarGuard (or equivalent assessment provider) evaluations must always have at least a “4 star” rating.

Perform Lifeguard, Lead Lifeguard and any other positions’ responsibilities, as necessary.

Coordinate and implement Safety Audit schedule with Oasis Operations Manager throughout the season.

Be able available to work nights holidays and weekends.

Be flexible and knowledgeable in all areas of the Oasis Recreation/Food & Beverage program so one can perform those duties without question if needed.

Comply with the Arizona Grand Resort HEARTfelt culture (Vision, Values & Standards) of conduct as set forth in the resort communications.

Any other tasks as assigned by the Oasis Manager and/or the General Manager.

Qualifications:

Education: High School diploma or graduation equivalent. Bachelor Degree Preferred.

Experience: Prior lifeguard experience /public or private

Certificates or Licenses: Lifeguard Trainer Certification, Maricopa County Food Service Worker

Card and Arizona Title IV Alcohol Certification

Knowledge, Skills, and Abilities:

Clerical/Organizational skills

Starfish Aquatics Lifeguard Trainer

Strong Aquatics/safety background

Excellent customer service and communication skills

Ability to work effectively with a variety of people

Ability to stand for long periods of time, assisting guests

Ability to work outside in all weather conditions

Ability to memorize and perform Resort Standards

Personal Characteristics:

Behaves ethically

Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language

Professional Appearance: Exhibits an appearance appropriate for our resort, specific grooming standards are available for review in People & Culture.

The Arizona Grand Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

Job Type: Full-time

Benefits:

Employee discount
Health insurance

Work Location: In person

Quick Apply

Refine Your Search

guest experience manager jobs in phoenix az

Oasis Recreation Manager

Account Executive - End User Sales

Automotive Service Manager

Chief of Staff to the CTO

Manager (FOH)

Director of Events

Front of House Manager – DiMaggio’s Italian Restaurant (Scottsdale, AZ)

Operations Manager

District Office Manager

Ticket Seller

Community Manager - Arizona

Bartender - The Van Buren

PT-In Room Dining Order Taker

To-Go

Task Force Manager

Spa Receptionist

Talking Stick Resort Amp Guest Services

Busser

Talking Stick Resort Amp Parking

Assistant Manager - Room Operations

I want to receive the latest job alert for guest experience manager in phoenix az

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