Top 23 helpdesk manager Jobs in phoenix az

IT Manager
Resilient Health —Phoenix, AZ
- Up to $80,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- 403(b) matching
- Paid holidays
Level 2 Support Engineer
All Copy Products —Tempe, AZ
- $25 - $34 an hour
- Microsoft Excel
- Azure
- Microsoft Outlook
- Commuter assistance
- Health savings account
Quick Apply
10d
Technical Support Specialist I
OneAZ Credit Union —Phoenix, AZ
- $56,823.44 - $71,029.30 a year
- Office
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Loan repayment program
Quick Apply
8d
Support Analyst I (Remote)
STUDIO ENTERPRISE —Phoenix, AZ
- $20 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Writing skills
Quick Apply
IT Manager
District Support Services Center —Tempe, AZ
- $103,328 - $134,326 a year
- Weekends as needed
- Mid-level
- University
- Bachelor's degree
- Wellness program
- 403(b) matching
Technology Support Coordinator
District Support Services Center —Tempe, AZ
- $27.02 - $35.13 an hour
- Weekends as needed
- Classroom
- Mid-level
- 3 years
- Wellness program
- 403(b) matching
IT Service Desk Manager
Snap Tech IT —Tempe, AZ
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Health insurance
BUSINESS SYSTEMS & REPORTING MANAGER
Phoenix Zoo | Arizona Center for Nature Conservation —Phoenix, AZ
- $84,321 - $105,402 a year
- Weekends as needed
- Background check
- Computer science
- Computer Science
ERP Applications Supervisor (Dept. Technology Supervisor)
City of Scottsdale —Scottsdale, AZ
- $102,585.60 - $138,569.60 a year
- 8 hour shift
- Remote
- Background check
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
10d
Technical Customer Service Representative
American Arbitration Association Inc. —Phoenix, AZ
- $55,000 - $65,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- 403(b) matching
- Loan repayment program
1d
Help Desk Technician
Washington Elementary School District 6 —Phoenix, AZ
- $18.51 - $22.22 an hour
- Full-time
- Computer Science
- Windows
- High school diploma or GED
System & Application Administrator Sr
Mesa Community College —Mesa, AZ
- $72,312 - $94,006 a year
- Weekends as needed
- Customer service
- Analysis skills
- Bachelor's degree
- Wellness program
- 403(b) matching
IT / IT Security Manager
Pacific Network Solutions Construction —Gilbert, AZ
- From $30 an hour
- Overtime
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
12d
L1 Service Desk Administrator - On-site - Scottsdale, AZ
GMI —Scottsdale, AZ
- Full-time
- Azure
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Operations Manager and Systems Administrator
Avenue5 Residential, LLC —Phoenix, AZ
- Full-time
- Mid-level
- Office
- Continuous improvement
Quick Apply
JAMF / Intune System administrator
RevSpring Inc —Phoenix, AZ
- Inventory management
- Senior level
- Communication skills
Quick Apply
Director, Digital Workplace and End User Services
onsemi —Scottsdale, AZ
- Online Application
- Bachelor's degree
- US work authorization
- Scripting
IT Governance Manager
Sunflower Bank NA —Scottsdale, AZ
- Online Application
- Inventory management
- Analysis skills
- Bachelor's degree
- Paid holidays
- Dental insurance
Quick Apply
Help Desk Team Lead
WESTERN STATE BANK —Chandler, AZ
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply

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helpdesk manager jobs near phoenix az

IT Manager

Resilient Health -
Phoenix, AZ

Apply Now

Job Details

Full-time
Up to $80,000 a year

Benefits

403(b) matching
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
403(b)
Life insurance
Pet insurance

Qualifications

Vendor relationship building
Wireless networking
Cloud security management
Equipment troubleshooting
Healthcare information & network security
Driver's License
Technology management
Cloud service support
Wireless communication system operation
Remote access management
Vendor relationship management
Contingency planning
Vendor communication
Cloud networking
Networking equipment (troubleshooting support)
VPN management
IT disaster recovery planning

Full Job Description

Are you doing what you love? We are!

Why? At our core, we are a resiliency-building company. Our purpose is to unleash the power of our employees and participants to create a resilient world, one person at a time.

As an innovative learning and collaborative organization, every position contributes to this purpose, and our employees are the heart of who we are. We support healthy work/life balance for our employees and invest in their potential through opportunities for continual learning and growth.

If this resonates with you, then read on!

About Our IT Manager Position:
Resilient Health is seeking an experienced and motivated IT Manager / Systems Administrator to oversee and support the technology infrastructure across our growing behavioral health organization serving communities throughout Arizona. This position is responsible for the day-to-day management, maintenance, security, and strategic oversight of our cloud-based systems, networks, communications platforms, and IT operations across 10 locations statewide. The ideal candidate is both highly technical and service-oriented, with the ability to lead a small support team while collaborating effectively with leadership, staff, and external vendors. This role reports directly to executive leadership and plays a critical role in maintaining operational continuity, cybersecurity, system reliability, and user support across the organization.

What an IT Manager Does at Resilient Health:

Manage and support the organization's Microsoft 365 cloud environment, including user administration, licensing, security, email, Teams, SharePoint, and related services
Oversee IT operations and infrastructure across 10 locations throughout Arizona
Manage and maintain Meraki networking equipment, internet connectivity, VPN access, and wireless networks
Oversee organization-wide phone systems, eFax systems, security alarms (Everon), and camera systems
Monitor system alerts, performance, cybersecurity risks, backups, and system health
Coordinate and manage IT vendors, service providers, contractors, and technology partners
Supervise one full-time and one part-time IT Help Desk staff member, including delegation of support tickets and workflow oversight
Provide escalation support and troubleshooting for complex technical issues
Assist with onboarding/offboarding processes, user access management, and device provisioning
Develop and maintain IT policies, procedures, disaster recovery planning, and security best practices
Collaborate with leadership on technology planning, infrastructure improvements, budgeting, and future organizational needs
Research and recommend technology solutions that improve efficiency, security, and operational effectiveness
Support compliance, security, and data protection initiatives within a healthcare environment
Maintain documentation related to systems, vendors, assets, and network infrastructure

Requirements for This Position:

Bachelor's Degree in Information Technology, Computer Science, or related field preferred
Minimum of 5 years of progressive IT experience required
Previous supervisory or management experience preferred
Strong experience with Microsoft 365 administration in a cloud-based environment required
Experience managing networks, firewalls, wireless systems, VPNs, and infrastructure across multiple locations required
Experience with Meraki networking equipment preferred
Strong knowledge of cybersecurity, backups, disaster recovery, and IT best practices required
Experience managing vendors and external technology partners required
Excellent analytical, troubleshooting, organizational, and problem-solving skills required
Ability to prioritize multiple projects and respond effectively in a fast-paced environment
Strong communication and customer service skills required
Valid driver's license required
Valid Fingerprint Clearance Card or ability to obtain within 90 days of hire
Three-year Motor Vehicle Record that meets our auto insurance carrier's coverage requirements

Where You Will Be Working: 2255 W. Northern Ave., Phoenix AZ 85021 with some travel to clinics throughout Arizona

What This Position Pays: Up to $80,000 depending on education and years of management experience

Our Perks:

Exceptionally generous PTO (3.5 weeks off your first year and rising in subsequent years)
14 paid holidays
Excellent quarterly incentives
403(b) with company match
Medical/Dental/Vision Insurance
Short and Long Term Disability
Life Insurance
Licensure reimbursement
Employee Assistance Program
Voluntary insurance for critical illness, accident and hospitalization
Pet insurance

If all of this sounds like something you were born to do, then we would love to hear from you!

In an effort to support our participants by setting healthy examples, all Resilient Health campuses are smoke-free for employees.

Resilient Health is an Equal Employment Opportunity employer and is dedicated to the principles of equal employment opportunity. Resilient Health will make reasonable accommodation for qualified individuals with known disabilities and for employees whose work requirements interfere with a religious belief.

Apply Now

Refine Your Search

helpdesk manager jobs in phoenix az

IT Manager

Level 2 Support Engineer

Technical Support Specialist I

Support Analyst I (Remote)

IT Manager

Technology Support Coordinator

IT Service Desk Manager

BUSINESS SYSTEMS & REPORTING MANAGER

ERP Applications Supervisor (Dept. Technology Supervisor)

Technical Customer Service Representative

Help Desk Technician

System & Application Administrator Sr

IT / IT Security Manager

L1 Service Desk Administrator - On-site - Scottsdale, AZ

IT Operations Manager and Systems Administrator

JAMF / Intune System administrator

Director, Digital Workplace and End User Services

IT Governance Manager

Help Desk Team Lead

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