District Manager - Multi-Unit Retail & Hospitality Operations | Phoenix & Dallas-Fort Worth
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- $88,400 - $101,000 a year
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- 5 years
- Travel
- US work authorization
- Store discount
- Paid parental leave
Quick Apply
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District Manager - Multi-Unit Retail & Hospitality Operations | Phoenix & Dallas-Fort Worth

Salt & Straw -
Phoenix, AZ

Quick Apply

Job Details

Full-time
$88,400 - $101,000 a year
11 days ago

Benefits

Store discount
Paid parental leave
Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Pet insurance

Qualifications

Kitchen health and safety standards
Financial operations
Succession planning
Food safety management
Managing retail teams
5 years
Coaching
Talent management
Leadership development
Team development
Hiring
Professional development support
Sales growth strategy
Hospitality industry experience
Retail store experience
Customer engagement
Financial performance measurement
Operational excellence initiatives
Business operations
Customer service management
Sales leadership
Managing food service teams
Senior level
Cross-functional collaboration
Leadership development initiative
Retail management
Leadership
Team motivation (leadership skill)
Management experience within retail industry
Cross-functional communication

Full Job Description

District Manager – Multi-Unit Retail & Hospitality Operations | Phoenix-Based

Phoenix-Based • Supporting Three Arizona Shops and Two Dallas–Fort Worth Shops

Full-Time | Target Annual Salary: $88,400-$101,000 + Quarterly Bonus Potential

Salt & Straw is seeking an experienced District Manager to lead a growing, multi-state district spanning the Phoenix area and Dallas–Fort Worth. This role is based in the Phoenix metropolitan area and currently supports three Arizona shops and two DFW shops, with additional growth anticipated in Arizona.

This multi-unit leadership role is responsible for developing General Managers, driving operational excellence, building high-performing teams, and delivering exceptional guest experiences while achieving strong business results across two distinct markets.

At Salt & Straw, we don’t just serve ice cream—we create moments of wonder rooted in creativity, connection, and genuine hospitality. Our shops are powered by thoughtful leaders who know how to care deeply for people while delivering an exceptional guest experience. We’re looking for a District Manager who is excited to strengthen our existing teams while helping shape what comes next for this growing district.

As District Manager, you’ll coach and develop General Managers, create consistency and connection across markets, support continued growth, and build a culture where both team members and guests thrive.

This is a role for someone who loves hospitality, thrives in fast-paced retail operations, and is energized by the opportunity to lead across geographies while building the foundation for future growth.

What Our District Managers Do

District Managers at Salt & Straw are operational leaders, people developers, and culture builders who bring our values to life across multiple shop locations. You’ll:

Lead, coach, and support managers across the district, helping them grow as leaders and operators
Build strong, engaged teams rooted in trust, accountability, and human kindness
Oversee daily multi-unit operations across shop locations in Arizona and Texas, ensuring excellence in hospitality, cleanliness, food safety, and execution
Build consistency and connection across a geographically dispersed, multi-state district
Drive district performance through sales growth, labor management, profitability, and operational excellence
Use data and business insights to improve financial performance, guest experience, and team engagement
Partner cross-functionally with People Operations, Marketing, Finance, and Operations teams to support shop success
Navigate challenges with thoughtfulness and adaptability while celebrating wins along the way
Support hiring, leadership development, retention, and succession planning across the district
Support new-shop growth and evolving operational needs as Salt & Straw continues to expand
Strengthen our community presence and help Salt & Straw show up generously within local neighborhoods
Travel regularly among Arizona shop locations and to Dallas-Fort Worth to stay closely connected to teams and operations
Taste ice cream to better understand and share our rotating flavors and products (yes, really)

What You’ll Get

We offer competitive compensation, thoughtful benefits, and a people-first culture designed to support you both personally and professionally.

Competitive salary + quarterly bonus potential

Everyday Pay: Access earnings before payday

Free 24/7 mental health support (for you & your family)

Medical, dental & vision insurance starting your first month

Flexible Time Off + 12 paid holidays annually

Educational assistance: Up to $1,800/year

Pet insurance

30% team member discount + early access to new flavors

401(k) + company match

Paid parental leave

Additional coverage options: Life, disability, FSA/HSA benefits

Annual merit increases and leadership development opportunities

This Role Might Be Right If You:

Have 5+ years of multi-unit leadership experience in retail, hospitality, food service, or another guest-focused business
Have successfully led multiple locations while coaching and developing General Managers or Store Managers
Know how to build engaged teams while holding leaders accountable for operational excellence
Have experience managing sales, labor, profitability, and overall business performance across multiple locations
Thrive in fast-paced, customer-focused environments with a hands-on leadership approach
Enjoy balancing strategic thinking with regular time in your shops supporting teams
Have experience supporting new locations, market growth, or operational change
Are comfortable leading a geographically dispersed district and traveling regularly within the Phoenix area and to Dallas–Fort Worth
Are based in the Phoenix metropolitan area or willing to relocate
Believe leadership should be both people-centered and results-driven

Wage Transparency

We are actively embracing pay transparency by disclosing the target hiring salary for this role as $88,400-$101,000 per year, highlighting its full earning potential within the broader range of $88,400-119,600 per year. This position is also eligible for quarterly performance bonus opportunities tied to operational and financial goals.

Important Notes

Location and Travel Expectations: This role is based in the Phoenix metropolitan area and requires regular travel among our Arizona shop locations, along with recurring travel to Dallas-Fort Worth. Additional travel may be required based on operational needs, new shop openings, and company events.

Food Allergy Warning: This role involves working in environments where common food allergens (including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood) are present.

Equal Employment Opportunity: Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants regardless of race, gender, sexual orientation, disability, age, religion, or background.

E-Verify Participation: We participate in E-Verify to confirm work authorization.

Our Values

Create the Unbelievable

Show Up Generously

Act with Thoughtful Curiosity

Share Human Kindness

Make It Count

These values guide everything we do — from the way we lead our teams, to how we care for our guests and communities,

to the experiences we create together every day.

Quick Apply

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retail district manager jobs in phoenix az

District Manager - Multi-Unit Retail & Hospitality Operations | Phoenix & Dallas-Fort Worth

Merchandising Area Supervisor

Area Manager - Merchandising