Top 3116 Experience manager Jobs in Pigeon Forge Tn

Hotel Operations Manager
Compass Hotel by Margaritaville —Pigeon Forge, TN
- $55,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
7d
Community Manager
Woda Cooper —Kodak, TN
- Full-time
- Background check
- 18 years or older
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Property Manager In Training- Knoxville, TN
LHP Capital, LLC —Knoxville, TN
- Full-time
- Customer service
- Driver's License
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
12d
Assistant Area Manager, Smoky Mountains
AvantStay —Gatlinburg, TN
- $58,000 - $62,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- Residential
- Mileage reimbursement
- Paid parental leave
7d
Assistant General Manager - Food & Beverage
Drury Hotels Company LLC —Pigeon Forge, TN
- Full-time
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Office Manager
Compass —Sevierville, TN
- $35,000 - $50,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid time off
- Professional development assistance
Quick Apply
Owner/Account Manager
Cabins for YOU —Sevier County, TN
- $57,000 a year
- Full-time
- Background check
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Service Scheduler
TeleMed2U —Knoxville, TN
- Remote
- Google Workspace
- HIPAA
- High school diploma or GED
Quick Apply
Business Manager
CAMPERS INN INC —Knoxville, TN
- $175,000 - $225,000 a year
- Full-time
- Dealership
- Mid-level
- Finance
- Health insurance
- Dental insurance
General Manager
Residence Inn Pigeon Forge —Pigeon Forge, TN
- Full-time
- Residential
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
District Manager
USA TODAY Co. —Knoxville, TN
- Weekends as needed
- Mid-level
- High school diploma or GED
- Analysis skills
14d
DCS CASE MANAGER 1* - 08182026-80291
Children's Services —Sevierville, TN
- $3,724 - $4,656 a month
- Weekends as needed
- Customer service
- Driver's License
- 21 years or older
- Flexible schedule
1d
Manager, Member Engagement & Activations
Regal Cinemas, Inc —Knoxville, TN
- Merchandising
- Mid-level
- 4 years
- Disability insurance
- Health insurance
13d
Store Leader
Carhartt —Pigeon Forge, TN
- $71,300 - $92,700 a year
- Merchandising
- Mid-level
- Bachelor's degree
(USA) Operations Manager
Walmart —Seymour, TN
- $65,000 - $100,000 a year
- High school
- Bachelor of Science
- Mid-level
- Paid jury duty
- Disability insurance
Federal Arbitration Operations Manager
TeamHealth —Knoxville, TN
- Full-time
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
Manager- Stroke Center
University of Tennessee Medical Center —Knoxville, TN
- Full-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Registered Nurse Manager, Cardiovascular ICU
Covenant Health —Knoxville, TN
- Full-time
- Nursing
- RN License
- Mid-level
- Wellness program
- Health savings account
Project Manager - Water / Wastewater
Cumberland Valley Constructors, Inc. —Tennessee
- $100,000 - $125,000 a year
- Full-time
- Background check
- Mid-level
- Project management
- Health insurance
- Dental insurance
Quick Apply
Electrical Superintendent-Multifamily
Bargeron Electric Company, LLC —Knoxville, TN
- $90,000 - $115,000 a year
- Full-time
- Construction site
- Mid-level
- Travel
- Health insurance
- Paid time off
Quick Apply

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Hotel Operations Manager

Compass Hotel by Margaritaville
Pigeon Forge, TN

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
7 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Team supervision
Coaching
Answering guest questions
Revenue management
Managing hospitality teams
Team development
Recruiting
Organizational skills
Purchasing
Hotel staff training
Hotel and accommodations guest complaints handling

Full Job Description

Operations Manager - Position Summary

The Operations Manager oversees the daily operations of the Front Office and supports the General Manager in ensuring efficient hotel operations and an exceptional guest experience. This position provides hands-on leadership, develops and supports Front Office team members, resolves guest concerns, and ensures reservations, billing, cash handling, reporting, and operational procedures are completed accurately and efficiently.

The Operations Manager works closely with all hotel departments, oversees Gift Shop operations, and participates in the Manager on Duty (MOD) program.

Duties & Responsibilities

Oversee daily Front Office operations, including the Front Desk, Reservations, Guest Services, telephone operations, and Gift Shop.
Recruit, train, cross-train, coach, and evaluate Front Office team members.
Prepare staff schedules and supervise daily workload and shift coverage.
Provide friendly, professional, and courteous service to guests at all times.
Respond to guest questions, requests, and concerns promptly and professionally.
Resolve guest complaints and problems efficiently to maintain a high level of guest satisfaction.
Maintain strong communication and working relationships with all hotel departments.
Ensure accurate room status information, reservations, guest preferences, special requests, and group requirements are maintained and communicated.
Monitor VIP guests, special requests, credit limits, and high-balance accounts and take appropriate action as needed.
Maximize room revenue and occupancy by monitoring daily room status, rates, occupancy, and house counts.
Assist with revenue and occupancy forecasting, Front Office budgeting, and operational reporting.
Prepare and review required Front Office reports, including the 14-day report, Night Audit reports, activity reports, and monthly reports.
Review Front Office logs and guest feedback and ensure outstanding items are addressed.
Oversee Front Office cash transactions, banks, deposits, and credit procedures.
Ensure hotel policies, procedures, safety standards, security procedures, and house rules are consistently followed.
Maintain master key controls and appropriate Front Office security procedures.
Ensure messages, packages, and mail are handled accurately and delivered in a timely manner.
Maintain appropriate inventory levels for Front Office equipment, supplies, and stationery.
Conduct Front Office team meetings and attend management meetings as required.
Oversee the hotel Gift Shop, including ordering, pricing, stocking, inventory controls, and monthly inventory using Yellow Dog inventory software.
Participate in the Manager on Duty (MOD) schedule.
Maintain organized records for schedules, forecasts, reports, purchases, inventory, and other Front Office documentation.
Perform other duties as assigned by management.

Qualifications & Requirements

Previous hotel, Front Office, or hospitality management experience preferred.
Strong leadership, communication, organization, and guest service skills.
Ability to train, coach, and support team members while maintaining high performance and service standards.
Ability to effectively resolve guest concerns and remain professional in challenging situations.
Ability to work efficiently in a fast-paced, high-volume environment.
Ability to understand and review hotel operational reports, occupancy, revenue, and basic budgeting functions.
Ability to work independently with minimal supervision.
Friendly, outgoing, and professional demeanor.
Ability to work effectively with guests and team members from diverse backgrounds.
Knowledge of the hotel property and surrounding area, or willingness to learn.
Must be available to work a flexible schedule, including days, nights, weekends, and holidays.
Must have the physical stamina and mobility to reach, kneel, and bend and be able to lift, push, or pull up to 50 pounds.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

experience manager jobs in pigeon forge tn

Hotel Operations Manager

Community Manager

Property Manager In Training- Knoxville, TN

Assistant Area Manager, Smoky Mountains

Assistant General Manager - Food & Beverage

Office Manager

Owner/Account Manager

Customer Service Scheduler

Business Manager

General Manager

District Manager

DCS CASE MANAGER 1* - 08182026-80291

Manager, Member Engagement & Activations

Store Leader

(USA) Operations Manager

Federal Arbitration Operations Manager

Manager- Stroke Center

Registered Nurse Manager, Cardiovascular ICU

Project Manager - Water / Wastewater

Electrical Superintendent-Multifamily

I want to receive the latest job alert for experience manager in pigeon forge tn

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