Join us in beautiful St Petersburg!
Become part of the SHA team and enjoy:
· A four-day (40-hour) condensed work week, Monday-Thursday 7:30am - 5pm and Fridays from 8:00am - noon
· Generous paid time off programs that include Vacation, Sick Time, Holidays and an extra day off for your birthday.
· Generous employer contributions to medical, dental, and vision plans.
· Employer funded Flexible Spending Account (FSA) and a medical gap insurance plan.
· Employer sponsored wellness plan.
· Retirement plans with an employer match.
About the Job:
· Assist the Asset Manager in ensuring the efficient and effective operation of assigned properties. Work responsibilities include assisting with operational and financial aspects to include lease renewals, rent collection, maintenance requests, delinquency management and evictions. Performs financial and operational reporting. Ensures compliance with federal, state and local laws and regulations as well as the Authority’s policy and procedures.
Duties and Responsibilities
- Processes move-ins, move-outs and lease renewals. Advises new tenants on public housing and affordable housing occupancy requirements and responsibilities.
- Conducts eligibility of the initial examination/certification and the re- examination/recertification for the tenants’ income and family composition, as applicable.
- Interviews prospective residents, shows available apartment units to applicants, and explains the operation of the dwelling equipment.
- Manages and maintains a waiting list of prospective residents per HUD and Housing Authority guidelines.
- Maintains and monitors lease and accounting records, accounts receivable/delinquency records, and eviction notifications.
- Prepares and monitors daily, weekly, and monthly vacancies and delinquency reports.
- Establishes and maintains a good rapport with the public, fellow employees, residents, state agencies, stakeholders and other housing authorities, and promulgates and maintains Housing Authority policies, rules and applicable HUD regulations.
- Assists in performing property inspections and alerts appropriate staff of items requiring attention.
- Walks properties at least weekly for visual inspections, in coordination with other Asset Management staff.
- Processes evictions including paperwork completion, serving and filing notices, communicating with attorneys, and attending court hearings.
- Assists in coordinating follow-up and initiation of work orders and request for maintenance work with the maintenance personnel.
- Performs general office functions including preparation of correspondence, rental notices, etc.
- Assists in creation and distribution of resident newsletter.
- Assists Asset Manager in training other staff.
- Assists with resident relations and problem resolution.
- Assumes property operations responsibility in the absence of the Portfolio and Asset Manager.
- Performs other related duties as may be assigned.
- Completes financial and leasing reports.
- Participates in the planning and execution of resident events; attends events and participates to ensure community spirit.
- Assists in maintaining and monitoring accounting records including accounts receivable/delinquency records.
- Collects delinquent account balances from current and previous residents and invoices residents for late fees and special maintenance charges.
- Posts collections to resident account cards, prepares financial reports and reviews same to assure accuracy and completeness prior to submission.
- Updates computer systems to reflect current occupancy information.
- Audits records and files to identify items requiring administrative action such as lease expirations, delinquent accounts and unlawful detainers.
- Audits new and current lease agreements and resident files.
- Stays informed on applicable changes and updates to federal and state regulations/laws.
- Performs month-end closing activities.
- Performs the duties of the Asset Manager in their absence
- The statements contained here reflect general details as necessary to describe the principal functions of the job, the level of knowledge and skills typically required and the scope of responsibility. It should not be considered as an inclusive listing of work functions or requirements. Individuals may perform other duties as assigned.
Knowledge, Skills, and Abilities Required
Knowledge of:
· Applicable HCV/PBV, LIHTC regulations, and HUD regulations.
· Real estate, landlord/tenant and fair housing laws.
· Principles, policies, and procedures of tax credit and public housing administration.
· Rental housing industry and local market conditions.
· Public relations principles.
· Daily property management operations.
Skills in:
· Excellent oral and written communication
· Effective time management and strong organizational skills
· Establishing and developing community relationships
· Interpreting federal regulations
· Good judgment and decision making
· Partnership and team building
Ability to:
· Obtain a Public Housing Manager Certification or equivalent within one year of completion of introductory period.
· Successfully pass the Housing Credit Certified Professional (HCCP) within one year of completion of introductory period, if applicable.
· Manage the property operations in the absence of the Asset Manager.
· Manage multiple priorities and multiple demands to accomplish tasks in accordance with established requirements.
· Establish a good rapport and tactfully deal with employees, residents, and the public in a congenial and diplomatic manner.
· Follow, carryout, and enforce oral and written instructions, policies, rules, and regulations.
· Anticipate potential problems and needs in order to develop and initiate timely appropriate corrective action.
· Maintain a high level of organization in a fast-paced environment.
· Use sound judgment and make and implement decisions.
· Effectively initiate and manage work projects.
· Perform daily inspections of all offices, apartment units, grounds, etc. at the assigned development.
· Access hard copy and electronic file sytems for filing and retrieval of data.
· Travel between multiple sites is required.
Physical Requirements
· Ability to physically meet with prospective and active partners in the community.
· Ability to give tours of facilities both interior and exterior areas.
· Possess the level of manual dexterity sufficient to type, operate terminal keyboard, telephones, fax/copy machines and general office supplies.
· Ability to sit at a desk or conference table for an extended period.
· Frequently move about the office and access stored files and records.
· Ability to move, handle, or lift moderately heavy objects such as computer equipment.
Minimum Qualifications and Requirements
· Graduation from a standard high school or possession of a GED certificate. An Associate’s Degree from a regionally accredited college or university is preferred.
· Experience in real estate, property management or management of facilities involving public contact and bookkeeping.
· Three years (3) of progressively responsible management experience in public housing or property management preferred.
· At least one (1) year of LIHTC/HOME property management experience preferred.
· Computer proficiency in Windows operating systems and MS office software, including Word, Excel, and Outlook. Able to operate Internet applications and email, as well as other proprietary software programs.
· Possession of Housing Credit Certified Professional certification preferred.
· Any equivalent combination of education, experience, and training which, in the sole discretion of SPHA, constitutes the required knowledge and abilities, will be considered.
Other Requirements
· Must possess and maintain valid Florida driver’s license.
· If offered the position candidate must take and pass a drug test and criminal background check.
About Us:
The St. Petersburg Housing Authority operates three housing programs: Public Housing, Affordable Housing, and Housing Choice Vouchers. Together, these programs provide quality, sustainable housing opportunities for approximately 4,000 qualifying low-income households including low-income families, seniors, veterans, and the disabled in the greater St. Petersburg region.
SPHA is an Equal Opportunity Employer
Reasonable accommodations may be made to otherwise qualified individuals with disabilities
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Are you able to work the following 40-hours per week schedule? Monday thru Thursday 7:30am - 5pm (30 min. lunch) and 8:00am - noon on Fridays.
- Tell us about any experience you have working in multi-family housing.
- What is your desired wage per hour?
Work Location: In person
