Top 3 Spa concierge Jobs in Pineville, Nc

Guest Experience Specialist
VIO Med Spa Rea Farms —Charlotte, NC
- $18 - $25 an hour
- Part-time
- Organizational skills
- In-person
- Leadership
- Free parking
- Paid training
Quick Apply
12d
Spa Concierge
The Woodhouse Day Spa - Charlotte —Charlotte, NC
- Full-time
- Entry level
- Paid training
Quick Apply
Front Desk Concierge
Toska Spa and Facial Bar —Charlotte, NC
- From $15 an hour
- Part-time
- Organizational skills
- In-person
- Communication skills
- Employee discount
Quick Apply
3d

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Guest Experience Specialist
VIO Med Spa Rea Farms —Charlotte, NC
Make outbound calls to current, prospective, and previous guests to schedule appointments, follow up after visits, reactivate inactive guests, and introduce…
$18 - $25 an hour
Quick Apply
12d
Spa Concierge
The Woodhouse Day Spa - Charlotte —Charlotte, NC
Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and…
Quick Apply

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Wellness Guide.
Panacea Luxury Spa Boutique —Columbus, OH
Our Wellness Guides run the front desk, oversee the retail boutique, and assist clients with everything they need to have an exceptional and relaxing experience…
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Concierge
KW Property Management LLC —Columbus, OH
Review calendar of events, daily updates, daily tee sheets, daily spa reservations, function sheets and hours of operation daily in order to answer questions…
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5d

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spa concierge jobs near pineville, nc

Guest Experience Specialist

VIO Med Spa Rea Farms
Charlotte, NC

Quick Apply

Job Details

Part-time | Full-time
$18 - $25 an hour
12 days ago

Benefits

Free parking
Paid training
Employee discount
Opportunities for advancement

Qualifications

Teamwork
Interpersonal skills
Phone communication
Attention to detail
Organizational skills
Receptionist experience within hospitality industry
Med spa experience

Full Job Description

Guest Experience Specialist (Medical Spa)Location: Charlotte, NC

Compensation: $18–$25 per hour + Commission & Performance Bonuses

About Us: We are a fast-growing, luxury medical spa committed to helping our guests look and feel their absolute best. We believe exceptional results begin with an exceptional experience, and every interaction matters. From the first phone call to every follow-up visit, our goal is to make each guest feel welcomed, cared for, and genuinely valued.We're looking for an energetic, outgoing, hospitality-driven Guest Experience Specialist who loves connecting with people, thrives in a fast-paced environment, and enjoys helping others. This is much more than a front desk position—it's an opportunity to build relationships, create memorable experiences, and play an important role in our guests' confidence journey.If you naturally make people feel comfortable, enjoy working toward goals, and take pride in delivering five-star service, we'd love to meet you.

What You'll Do As the first and last impression of our practice, you'll play a vital role in creating an outstanding guest experience.Responsibilities include:

Welcome every guest with warmth, enthusiasm, and professionalism.
Build genuine relationships and create memorable experiences.
Answer incoming phone calls, text messages, emails, and online inquiries with exceptional customer service.
Make outbound calls to current, prospective, and previous guests to schedule appointments, follow up after visits, reactivate inactive guests, and introduce promotions, memberships, and special events.
Schedule appointments while maximizing provider schedules and guest convenience.
Educate guests on memberships, treatment plans, skincare products, and available services.
Help guests understand treatment recommendations and confidently recommend additional services that align with their goals.
Rebook guests to help ensure continuity of care and long-term treatment success.
Process payments and maintain accurate daily financial transactions.
Maintain a clean, organized, and welcoming reception area.
Resolve guest concerns with empathy, professionalism, and a solution-oriented mindset.
Collaborate closely with providers and leadership to ensure a seamless guest experience.
Assist with daily operational tasks while helping achieve individual and team performance goals.

What We're Looking For:

Passion for creating exceptional guest experiences.
A warm, positive, and energetic personality.
Outstanding communication and relationship-building skills.
Strong organizational skills with excellent attention to detail.
Comfortable multitasking in a fast-paced environment.
Confident discussing services, memberships, and skincare products without being pushy.
Professional appearance and demeanor.
Dependable, punctual, coachable, and team-oriented.
Someone who takes initiative and enjoys finding solutions.

Preferred Qualifications:

Previous experience in hospitality, luxury retail, medical spa, aesthetics, dental, cosmetic surgery, concierge services, or customer service.
Experience with appointment scheduling software, CRM systems, or point-of-sale systems.
Experience selling memberships, retail products, or service packages is a plus, but not required.

Compensation & Benefits:

$18–$25 per hour (based on experience)
Monthly commission opportunities
Performance bonuses
Employee discounts on treatments and skincare
Paid training
Career growth and advancement opportunities
Positive, supportive, team-oriented work environment

What Success Looks Like: The ideal Guest Experience Specialist is someone who:

Makes every guest feel genuinely welcomed and appreciated.
Builds lasting relationships that turn first-time visitors into loyal members.
Is energized by connecting with people and creating memorable experiences.
Takes ownership, solves problems proactively, and continuously looks for ways to improve.
Enjoys working toward individual and team goals, including memberships, retail sales, and guest retention.
Thrives in a positive, high-energy environment where teamwork and excellence are expected.

Why You'll Love Working Here:

We're passionate about creating an environment where both our guests and our team members thrive. You'll be surrounded by supportive teammates, ongoing learning opportunities, and a culture built around positivity, professionalism, and personal growth. Your contributions will have a direct impact on the success of our guests and our business.

We're Not Looking for "Just a Receptionist": We're looking for someone who loves making people feel welcome, enjoys building relationships, and wants to make a real difference in the lives of our guests. If you believe great service creates lifelong loyalty and you're excited to grow with a high-performing team, we'd love to hear from you.

Apply today and become part of a team that's committed to helping every guest look, feel, and live more confidently

Pay: $18.00 - $25.00 per hour

Benefits:

Employee discount
Free parking

Work Location: In person

Quick Apply

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