Top 450 Call representative Jobs in Pittsburgh, Pa

Primary Contact Center Representative (Call Center)
F.N.B. Corp. —Pittsburgh, PA
- Weekends as needed
- Microsoft Word
- Computer literacy
- High school diploma or GED
Customer Service/Sales Representative
STRIVEXX —Pittsburgh, PA
- $20 - $28 an hour
- Full-time
- Sales
- Analysis skills
- Typing
Quick Apply
Personal Lines Customer Service Representative
Chan Wright Insurance Agency —Pennsylvania
- $50,000 - $52,000 a year
- Full-time
- Remote
- Mid-level
- No degree
- Computer skills
- Paid holidays
- Paid time off
1d
Customer Service Representative
Pennsylvania One Call System Inc —West Mifflin, PA
- $20.88 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Free parking
- Paid training
Quick Apply
Call Center Representative - Roadside Assistance
AAA East Central —Pittsburgh, PA
- $18.85 - $20.74 an hour
- Remote
- Microsoft Outlook
- High school diploma or GED
- Typing
- Paid parental leave
- Health insurance
Services Support Representative
Dollar Bank —Pittsburgh, PA
- Evenings as needed
- Hybrid work
- Computer literacy
- High school diploma or GED
- Computer skills
Temporary Customer Service Representative (Onsite)
UPMC —Pittsburgh, PA
- $19.67 - $30.40 an hour
- 8 hour shift
- Writing skills
- High school diploma or GED
- Analysis skills
- Health insurance
- On-the-job training
Customer Service Representative- Health Care Concierge - Must be located in Pittsburgh, or Surrounding Area
UPMC —Pittsburgh, PA
- $19.67 - $30.40 an hour
- Overtime
- Hybrid work
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid training
- Health insurance
Customer Service Representative
Advance Sourcing Concepts LLC —Pittsburgh, PA
- $18.25 an hour
- Contract
- Hybrid work
- Spanish
- High school diploma or GED
- Computer skills
- Work from home
Quick Apply
Customer Relations Position
Perf-A-Lawn —Pittsburgh, PA
- Full-time
- Entry level
- Paid training
- Health insurance
Work from Home - Pharmacy Tech Support/Call Center Rep (8a-5p ET) - National
IQVIA —Pittsburgh, PA
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
9d
Customer Service Representative
City Collision —Pittsburgh, PA
- $17 - $22 an hour
- Call employer
- Entry level
Quick Apply
In-Home Bathroom & Flooring Sales Representative Premier Home Pros
Premier Home Pros —Allegheny County, PA
- $150,000 - $300,000 a year
- Full-time
- Mid-level
- Residential
- Driver's License
- Opportunities for advancement
Quick Apply
6d
Marketing Rehash Representative
Mt. Pleasant Window & Remodeling Co. —Export, PA
- $17 - $25 an hour
- Full-time
- Background check
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
2d
Outside Sales Representative
Great Day Improvements: A Family of Brands —Pittsburgh, PA
- $80,000 - $150,000 a year
- Full-time
- Public speaking
- Driver's License
- Reliable transportation
- Paid training
- AD&D insurance
B2B Sales Representative
Pella Windows and Doors by Gunton Corporation —Monroeville, PA
- $75,000 - $100,000 a year
- Full-time
- Clean driving record
- Research
- Ability to lift 50 pounds
- Profit sharing
- Paid training
Quick Apply
1d
Area Federal Employee Benefits Agent- $75,000–$120,000 First Year (Commission + Bonuses)
Optavise —Pittsburgh, PA
- $75,000 - $125,000 a year
- Full-time
- Travel
- In-person
- Entry level
- Paid training
- Disability insurance
Quick Apply
B2B Sales Representative
Pella Windows and Doors by Gunton Corporation —Pittsburgh, PA
- $75,000 - $100,000 a year
- Full-time
- Clean driving record
- Research
- Ability to lift 50 pounds
- Profit sharing
- Paid training
Quick Apply
8d
Bilingual WAH - PENNSYLVANIA ONLY - Call Center Representative
InfoCision Management Corp. —Pennsylvania
- $15 an hour
- Night shift
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Work from home
Solution Sales Rep
Everon, LLC —Washington, PA
- $40,000 - $60,000 a year
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Mileage reimbursement
- Disability insurance
Quick Apply
3d

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Primary Contact Center Representative (Call Center)

F.N.B. Corp. -
Pittsburgh, PA

Apply Now

Job Details

Full-time

Qualifications

Microsoft Word
Computer operation
Customer communication
Word embeddings
High school diploma or GED

Full Job Description

Primary Office Location:

503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania. 15212.

Join our team. Make a difference - for us and for your future.

Position Title: Primary Contact Center Representative

Business Unit: Retail Operations

Reports to: Contact Center Supervisor

Position Overview:

This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.

Primary Responsibilities:

Responds to a high volume of incoming telephone calls related to customer service requests and general inquiries. Resolves customer issues and promotes products and services by identifying the customer’s needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.

Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.

Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.

Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.

Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent communication skills, both written and verbal

Excellent customer service skills

Detail-oriented

Ability to work and multi-task in a fast paced environment

Ability to use general office equipment

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Basic Level

Strong problem solving ability

Patience when dealing with difficult situations.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

Ability to work some holidays and weekends.

Ability to sit for extended periods of time

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

Apply Now

Refine Your Search

call representative jobs in pittsburgh, pa

Primary Contact Center Representative (Call Center)

Customer Service/Sales Representative

Personal Lines Customer Service Representative

Customer Service Representative

Call Center Representative - Roadside Assistance

Services Support Representative

Temporary Customer Service Representative (Onsite)

Customer Service Representative- Health Care Concierge - Must be located in Pittsburgh, or Surrounding Area

Customer Service Representative

Customer Relations Position

Work from Home - Pharmacy Tech Support/Call Center Rep (8a-5p ET) - National

Customer Service Representative

In-Home Bathroom & Flooring Sales Representative Premier Home Pros

Marketing Rehash Representative

Outside Sales Representative

B2B Sales Representative

Area Federal Employee Benefits Agent- $75,000–$120,000 First Year (Commission + Bonuses)

B2B Sales Representative

Bilingual WAH - PENNSYLVANIA ONLY - Call Center Representative

Solution Sales Rep

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