Top 670 Center representative Jobs in Pittsburgh, Pa

Primary Contact Center Representative (Call Center)
F.N.B. Corp. —Pittsburgh, PA
- Weekends as needed
- Microsoft Word
- Computer literacy
- High school diploma or GED
Customer Service/Sales Representative
STRIVEXX —Pittsburgh, PA
- $20 - $28 an hour
- Full-time
- Sales
- Analysis skills
- Typing
Quick Apply
Call Center Representative - Roadside Assistance
AAA East Central —Pittsburgh, PA
- $18.85 - $20.74 an hour
- Remote
- Microsoft Outlook
- High school diploma or GED
- Typing
- Paid parental leave
- Health insurance
13d
Certified Nursing Assistant (CNA)
Harmar Village Health & Rehab Center —Oakmont, PA
- $23 an hour
- Part-time
- Skilled nursing facility
- High school diploma or GED
- CNA
- Health savings account
- Health insurance
Quick Apply
Edgeworth Monitoring Center Agent
EDGEWORTH SECURITY —Coraopolis, PA
- $18.80 - $25.57 an hour
- Full-time
- Customer service
- Computer literacy
- Office
- Paid training
- AD&D insurance
Housing Specialist, Case Management (Closes 9/14)
Allegheny County Department of Human Services —Pittsburgh, PA
- $50,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Master's degree
Quick Apply
6d
Human Relations Representative 1
Commonwealth of PA —Pittsburgh, PA
- $53,008 - $80,646 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid parental leave
- Health insurance
5d
Mental Health Case Manager
Renewal Inc —Pittsburgh, PA
- $21.01 - $25.16 an hour
- Word processing
- Computer literacy
- Research
Quick Apply
Part Time Temp Customer Service Representative
Automated Health Systems —Pittsburgh, PA
- $15 an hour
- Temporary
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Early Learning Program Certification Representative
Commonwealth of PA —Pittsburgh, PA
- $60,538 - $92,010 a year
- Full-time
- Mid-level
- Bachelor's degree
- Children
- Paid parental leave
- Health insurance
8d
Certified Nursing Assistant (CNA)
Caring Heights Community Care and Rehabilitation Center —Coraopolis, PA
- $23.75 an hour
- Part-time
- Skilled nursing facility
- High school diploma or GED
- CNA
- Health savings account
- Health insurance
Quick Apply
Temporary Customer Service Representative (Onsite)
UPMC —Pittsburgh, PA
- $19.67 - $30.40 an hour
- 8 hour shift
- Writing skills
- High school diploma or GED
- Analysis skills
- Health insurance
- On-the-job training
14d
Dispensing Pharmacist - Long Term Care - Part Time
CVS Health —Pittsburgh, PA
- $50.48 - $84.62 an hour
- Extended hours
- Bachelor of Science
- Pass drug screening
- HIPAA
- Dental insurance
- Vision insurance
Quick Apply
4d
Transit Bus Driver - CDL Required
Transdev —Canonsburg, PA
- $23.95 an hour
- Full-time
- CDL B
- Background check
- Customer service
- Health insurance
- Dental insurance
Quick Apply
4d
Plumber
Allegheny County Airport Authority —Pittsburgh, PA
- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Business Development Representative
#1 COCHRAN BUICK GMC MONROEVILLE —Monroeville, PA
- Full-time
- Background check
- Computer literacy
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
Automotive Sales Representative
Lithia & Driveway —Moon Township, PA
- Full-time
- 18 years or older
- Clean driving record
- Dealership
- Employee stock purchase plan
- Paid holidays
Quick Apply
13d
Sales Representative
Baierl Chevrolet —Wexford, PA
- Full-time
- 18 years or older
- Clean driving record
- Dealership
- Employee stock purchase plan
- Paid holidays
Quick Apply
13d
Sales Representative
Baierl Acura —Wexford, PA
- $90,000 a year
- Full-time
- 18 years or older
- Clean driving record
- Dealership
- Employee stock purchase plan
- Paid holidays
Quick Apply
4d
Wellness Director/Director of Nursing - LPN License
The Residence at Whitehall —Pittsburgh, PA
- From $75,000 a year
- On call
- Nursing
- English
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
7d

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Primary Contact Center Representative (Call Center)

F.N.B. Corp. -
Pittsburgh, PA

Apply Now

Job Details

Full-time

Qualifications

Microsoft Word
Computer operation
Customer communication
Word embeddings
High school diploma or GED

Full Job Description

Primary Office Location:

503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania. 15212.

Join our team. Make a difference - for us and for your future.

Position Title: Primary Contact Center Representative

Business Unit: Retail Operations

Reports to: Contact Center Supervisor

Position Overview:

This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.

Primary Responsibilities:

Responds to a high volume of incoming telephone calls related to customer service requests and general inquiries. Resolves customer issues and promotes products and services by identifying the customer’s needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.

Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.

Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.

Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.

Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent communication skills, both written and verbal

Excellent customer service skills

Detail-oriented

Ability to work and multi-task in a fast paced environment

Ability to use general office equipment

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Basic Level

Strong problem solving ability

Patience when dealing with difficult situations.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

Ability to work some holidays and weekends.

Ability to sit for extended periods of time

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

Apply Now

Refine Your Search

center representative jobs in pittsburgh, pa

Primary Contact Center Representative (Call Center)

Customer Service/Sales Representative

Call Center Representative - Roadside Assistance

Certified Nursing Assistant (CNA)

Edgeworth Monitoring Center Agent

Housing Specialist, Case Management (Closes 9/14)

Human Relations Representative 1

Mental Health Case Manager

Part Time Temp Customer Service Representative

Early Learning Program Certification Representative

Certified Nursing Assistant (CNA)

Temporary Customer Service Representative (Onsite)

Dispensing Pharmacist - Long Term Care - Part Time

Transit Bus Driver - CDL Required

Plumber

Business Development Representative

Automotive Sales Representative

Sales Representative

Sales Representative

Wellness Director/Director of Nursing - LPN License

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