Top 149 Computer user support specialists Jobs in Pittsburgh, Pa

IT Support Specialist
Practical Administrative Solutions —Pittsburgh, PA
- $24 - $29 an hour
- Weekends as needed
- Background check
- HIPAA
- Mid-level
- Health savings account
- Health insurance
Quick Apply
11d
IT Infrastructure and Security Specialist
Stellar Precision Components —Jeannette, PA
- $55,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Facilities & Equipment Maintenance Specialist
Pixartprinting S.p.A. —Warrendale, PA
- Engineering
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
Payroll Specialist - AI Trainer
DataAnnotation —Pittsburgh, PA
- $50 - $60 an hour
- Part-time
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
Quick Apply
Home Internet Installation Specialist (Starlink)
EchoStar —Duquesne, PA
- From $21.50 an hour
- Weekends as needed
- Clean driving record
- Pass drug screening
- Driver's License
- Paid training
- Health savings account
Quick Apply
Pharmacy Purchasing and Inventory Specialist
Grane Rx —Pittsburgh, PA
- Full-time
- Background check
- Inventory control
- Databases
- Health savings account
- Health insurance
Quick Apply
2d
Desktop Support Specialist
K&L Gates —Pittsburgh, PA
- $54,000 - $81,000 a year
- Overtime
- Remote
- Background check
- Addiction Medicine
- Bachelor of Science
- Profit sharing
- Wellness program
Information Technology Support Specialist
ACHIEVA RESOURCE —Pittsburgh, PA
- $22 an hour
- Full-time
- Google Workspace
- Computer Science
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
5d
Technology Integration Specialist- Remote
Merakey —Coraopolis, PA
- $60,000 a year
- No weekends
- Remote
- Research
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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Desktop Support Specialist, Information Technology
ServiceLink —Moon Township, PA
- $24.00 - $28.85 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
IT Support Specialist I
Northeast Paving —Pittsburgh, PA
- Extended hours
- Construction site
- System design
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Supply Specialist
UPMC —Pittsburgh, PA
- $19.60 - $30.25 an hour
- Overnight shift
- Hospital
- High school diploma or GED
- In-person
- Tuition reimbursement
12d
Office Systems Professional
Konica Minolta Business Solutions, U.S.A., Inc. —Pittsburgh, PA
- $20 - $35 an hour
- Full-time
- High school diploma or GED
- Driving
- Computer networking
- Paid training
- Paid holidays
IT Support Specialist
Schaedler Yesco Distribution —Lower Burrell, PA
- Full-time
- Computer science
- Ability to walk for extended periods
- Mid-level
- Health savings account
- Paid holidays
Technical Support Specialist II
DVSport —Crafton, PA
- $55,000 - $75,000 a year
- Full-time
- English
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Maintenance Asset Data Specialist
UPMC —Pittsburgh, PA
- $25.40 - $43.85 an hour
- Full-time
- Hospital
- CAD
- Engineering
Customer Care - Product Technical Support Specialist - Pittsburgh Hybrid / Remote Other Locations
Zoll Medical Corporation —Pittsburgh, PA
- $19 - $23 an hour
- 8 hour shift
- Remote
- Spanish
- Computer literacy
- Writing skills
Commercial Deposit Support Specialist
M&T Bank —Pittsburgh, PA
- $26.00 - $43.34 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
11d
Data Expert - Data and Automation
PNC Financial Services Group —Pittsburgh, PA
- $87,500 - $202,800 a year
- Full-time
- 5 years
- Research
- Mid-level
- Wellness program
- Health savings account
4d
IT Risk Compliance Specialist
Montauk Renewables —Pittsburgh, PA
- Full-time
- HIPAA
- Mid-level
- Office
- Disability insurance
- Health insurance

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computer user support specialists jobs near pittsburgh, pa

IT Support Specialist

Practical Administrative Solutions -
Pittsburgh, PA

Quick Apply

Job Details

Full-time
$24 - $29 an hour
11 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Referral program

Qualifications

Customer communication
Interpersonal skills
Enterprise software
Driver's License
Problem-solving
Remote access software
IT

Full Job Description

Position Summary:

The IT Support Specialist provides frontline technical support for hardware, software, and network systems across the organization. This role supports end users both remotely and on-site, ensuring the reliability and performance of desktops, laptops, mobile devices, and peripheral equipment. Responsibilities include troubleshooting, system setup and maintenance, user account management, and documentation of support activities.

The specialist works closely with other IT teams and vendors to resolve issues, supports security and compliance efforts (including HIPAA), and delivers user training on IT best practices. This position requires strong technical skills, effective communication, and a customer-focused mindset. Occasional travel and after-hours support are required.

Essential Responsibilities:

Provide first-line support for both hardware and software issues across a variety of devices, including desktops, laptops, phones, and peripherals.
Troubleshoot, diagnose, and resolve user issues related to computer systems, applications, and network connectivity, both remotely and in person.
Assist with the installation, configuration, and ongoing usability of IT systems including operating system refreshes, hardware upgrades, and software installations.
Monitor and manage user requests via ticketing systems while ensuring timely resolutions, clear communication, and high levels of customer satisfaction.
Provide on-site support and troubleshooting for remote sites as needed (less than 10% travel).
Collaborate with other IT teams and vendors to escalate and resolve technical issues that require advanced expertise.
Educate users on IT best practices, cybersecurity, and company-specific systems and procedures.

Knowledge, Skills & Abilities:

Strong experience supporting Microsoft Windows and Microsoft Office Suite as well as other common enterprise software applications.
Solid understanding of network concepts including TCP/IP, DNS, DHCP, VPNs, and firewalls.
Basic knowledge of IT security practices including firewalls, antivirus tools, SMB, and network intrusion detection/prevention systems.
Experience with cloud-based applications, backup systems, and remote desktop solutions.
Excellent troubleshooting and analytical skills with the ability to think critically and solve problems efficiently.
Strong written and verbal communication skills with the ability to articulate technical concepts to both technical and non-technical users.
Ability to work independently, manage multiple tasks, and prioritize effectively in a fast-paced environment.
A customer-focused mindset with strong interpersonal skills and a professional demeanor.
Participate in the deployment of new devices, such as laptops and desktops, including the imaging process and setup of user accounts and permissions.
Troubleshoot and resolve hardware and software issues and work with vendors for repairs and replacements as needed.
Ensure all systems and networks comply with industry standards and company security policies including HIPAA regulations and data protection best practices.
Assist in maintaining the organization’s network security posture by identifying and reporting potential vulnerabilities.
Offer "Just-In-Time" training for end users to improve their technical proficiency and reduce dependency on support requests.
Manage the provisioning and deactivation of user accounts, ensuring proper permissions and access control across the company’s systems.
Respond to user queries, provide professional, clear, and friendly assistance to all levels of staff, and maintain a high level of customer service.
Document all support incidents, troubleshooting steps, and resolutions in the helpdesk tracking system, ensuring accurate and timely records.

Additional Responsibilities:

Be available for on-call support during non-business hours, including evenings and weekends, as needed.
Occasionally travel to various company locations for on-site support and device refreshes.
Continuously learn and stay up to date with new technologies and IT best practices to support organizational growth and efficiency.
Participate in special IT projects, including system migrations and IT system implementations.

Education & Experience:

Associate’s degree in information technology or a related field, or equivalent work experience.
2+ years of IT support or technical experience in a corporate or healthcare environment preferred.
Experience with IT service management (ITSM) tools.
Familiarity with healthcare IT systems (EHR/EMR) and HIPAA compliance.

Physical & Other Work Demands:

Valid drivers license and reliable transportation.
Ability to sit at a computer for extended periods and perform repetitive tasks.
Ability to lift and move IT assets (up to 50 lbs.) when required.
Occasionally travel by car or plane to customer sites.
Flexibility to work after hours or weekends as necessary.

GRX01

Job Type: Full-time

Pay: $24.00 - $29.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Ability to Commute:

Pittsburgh, PA 15238 (Required)

Ability to Relocate:

Pittsburgh, PA 15238: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

computer user support specialists jobs in pittsburgh, pa

IT Support Specialist

IT Infrastructure and Security Specialist

Facilities & Equipment Maintenance Specialist

Payroll Specialist - AI Trainer

Home Internet Installation Specialist (Starlink)

Pharmacy Purchasing and Inventory Specialist

Desktop Support Specialist

Information Technology Support Specialist

Technology Integration Specialist- Remote

Desktop Support Specialist, Information Technology

IT Support Specialist I

Supply Specialist

Office Systems Professional

IT Support Specialist

Technical Support Specialist II

Maintenance Asset Data Specialist

Customer Care - Product Technical Support Specialist - Pittsburgh Hybrid / Remote Other Locations

Commercial Deposit Support Specialist

Data Expert - Data and Automation

IT Risk Compliance Specialist

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