Top 3302 Customer experience manager Jobs in Pittsburgh, Pa

COMMUNITY MANAGER (Washington Garden's)
POST ROAD MANAGEMENT LLC —Pittsburgh, PA
- $65,000 a year
- Full-time
- 5 years
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Manager, Golf and Events
Cranberry Twp —Cranberry Township, PA
- $70,000 - $75,000 a year
- Full-time
- Merchandising
- Research
- Mid-level
- Health insurance
- Dental insurance
2d
Senior Digital Marketing Manager
Wolfe, LLC —Pittsburgh, PA
- $120,000 - $125,000 a year
- Full-time
- 7 years
- Office
- Senior level
- Health savings account
- Disability insurance
10d
Inside Sales & Customer Experience Supervisor (Concierge Supervisor)
STORExpress Self Storage —Etna, PA
- From $50,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
2d
Maintenance Supervisor - Albion Lawrenceville R0198149 Albion Lawrenceville Pittsburgh, Pennsylvania Full time
Greystar —Pittsburgh, PA
- $34 - $36 an hour
- Weekends as needed
- Ability to walk for extended periods
- Word processing
- Basic math
- Paid parental leave
- Paid holidays
6d
Property Manager
Confidential —Pittsburgh, PA
- $60,000 - $70,000 a year
- Multiple hires
- Background check
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Site Manager
DoorDash Essentials, LLC —Pittsburgh, PA
- $64,800 - $95,300 a year
- Weekends as needed
- Mid-level
- 3 years
- Food service experience
- Commuter assistance
- Paid parental leave
Quick Apply
Senior Manager, Member Services & Operations
WQED Multimedia —Pittsburgh, PA
- $85,000 - $100,000 a year
- Part-time
- Remote
- 5 years
- Contracts
- Senior level
- Disability insurance
- Health insurance
Quick Apply
5d
Store Manager
TJ Maxx —Pittsburgh, PA
- $74,800 - $102,900 a year
- Full-time
- Merchandising
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Customer Success Manager
Ceeva —Pittsburgh, PA
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- 3 years
- Driver's License
- Profit sharing
- Health insurance
Quick Apply
Operations Manager
Moving Ahead Services —Pittsburgh, PA
- $65,000 - $110,000 a year
- Full-time
- Bilingual
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
12d
Senior Corporate Security Manager
Howmet Aerospace —Pittsburgh, PA
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Spanish
- 7 years
- Military
- Health insurance
- 401(k)
Quick Apply
District Manager
Rural King —Pittsburgh, PA
- $106,750 - $140,200 a year
- Full-time
- Microsoft Word
- 7 years
- Inventory management
- Health insurance
- 401(k) matching
Customer Success Manager
Eaton —Moon Township, PA
- $146,000 - $215,000 a year
- Remote
- Background check
- Computer Science
- 5 years
- Retirement plan
9d
Operations Manager
Amazon.com Services LLC —Coraopolis, PA
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
Client Success Manager (Client Management II) - REMOTE
Net Health —Pittsburgh, PA
- $83,000 a year
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
Quick Apply
12d
Community Manager - Pittsburgh, PA R0197472 Brewers Block Pittsburgh, Pennsylvania Full time
Greystar —Pittsburgh, PA
- $80,000 - $85,000 a year
- Email
- Sales
- Word processing
- Mid-level
- Paid parental leave
- Paid holidays
12d
H&M Store Manager- Mall at Robinson
H&M —Pittsburgh, PA
- $62,451 - $72,756 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
- Commuter assistance
- Paid holidays
Quick Apply
Operations Manager
White Heating —Pittsburgh, PA
- $95,000 - $115,000 a year
- Full-time
- 5 years
- Mid-level
- Plumbing
- Paid holidays
- Health insurance
Quick Apply
1d
Confirmation Call Center Manager
Bath Concepts Independent Dealers —Pittsburgh, PA
- $55,000 - $80,000 a year
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
- Free parking
- Health insurance
Quick Apply

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COMMUNITY MANAGER (Washington Garden's)

POST ROAD MANAGEMENT LLC -
Pittsburgh, PA

Quick Apply

Job Details

Full-time
$65,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
High school diploma or GED
Driver's License
Supervising experience
Affordable housing management
Property management company experience

Full Job Description

Community Manager

Position Summary

The Community Manager is responsible for the overall operational, financial, and physical performance of Washington Gardens. This position provides leadership, training, and operational support to onsite teams, ensuring company standards, resident satisfaction, regulatory compliance, and financial objectives are consistently achieved.

The Community Manager leads by example, drives accountability, and partners with maintenance, regional leadership, and corporate departments to maximize occupancy, revenue, and resident retention.

Essential Duties and Responsibilities

Property Operations

Oversee the daily operations of assigned community.
Ensure property is maintained in accordance with company standards and local, state, and federal regulations.
Monitor occupancy, leasing performance, delinquency, resident retention, and turnover.
Conduct regular property inspections and implement corrective action plans as needed.
Ensure exceptional customer service is delivered to residents and prospects.

Financial Management

Assist with preparation and management of annual operating budgets.
Monitor monthly financial performance and identify opportunities to improve NOI.
Review financial statements, variances, and operating expenses.
Approve invoices and ensure timely processing.
Maintain collection efforts and minimize delinquency.
Budget tracking for community.

Leadership & Team Development

Assist Post Road Management with onboarding and training needs as they arise.
Conduct regular performance discussions and provide ongoing feedback.
Promote accountability while fostering a positive team culture.
Assist with performance improvement plans when necessary

Why join Post Road Management? Post Road Management fosters a healthy environment for all employees we focus on our Core Values, which are:

LOYAL | RESPONSIVE | PROBLEM SOLVER | POSITIVE | CARE

Benefits Package to include:

Medical
Dental
Vision
401K
PTO
Paid Federal Holidays

Compliance

Ensure compliance with Fair Housing laws and all applicable local, state, and federal regulations.
Maintain complete and accurate resident files.
Ensure compliance with affordable housing programs including, HUD, HOME, or other applicable programs when assigned.
Assist with audits and agency inspections.

Leasing & Resident Relations

Monitor leasing activity and marketing effectiveness.
Review pricing strategies and recommend rental adjustments.
Resolve resident concerns and escalated issues professionally and promptly.
Promote resident retention through quality customer service and community engagement.

Maintenance Coordination

Supervise Maintenance Technicians to ensure work orders are completed timely.
Monitor preventive maintenance schedules.
Conduct regular inspections of curb appeal, vacant units, amenities, and common areas.
Coordinate capital improvement projects when assigned.

Administrative Responsibilities

Ensure accurate use of property management software including AppFolio and other company systems.
Prepare weekly, monthly, and quarterly operational reports.
Maintain accurate records and documentation.
Participate in company meetings, training, and special projects.

Core Competencies

Leadership
Accountability
Integrity
Customer Focus
Problem Solving
Teamwork
Adaptability
Communication
Financial Acumen
Coaching & Development

Performance Expectations

Success in this role is measured by:

Achievement of occupancy and leasing goals.
Budget adherence and financial performance.
Resident satisfaction and retention.
Compliance audit results.
Team development and employee engagement.
Timely completion of reports and operational objectives.
Maintenance of safe, attractive, and well-managed communities.

This position may perform other duties as assigned to support the operational needs and continued success of the company.

Qualifications

Education

High school diploma or GED required.
Associate's or Bachelor's degree in Business, Property Management, Real Estate, or related field preferred.

Experience

Minimum of 5 years of residential property management experience.
Minimum of 2 years in a leadership or supervisory role.
Experience managing multiple communities required.

Knowledge & Skills

Strong knowledge of Fair Housing laws.
Excellent leadership and coaching abilities.
Strong financial and budgeting skills.
Ability to analyze financial reports and operational metrics.
Excellent conflict resolution and customer service skills.
Strong organizational and time management skills.
Excellent written and verbal communication skills.
Ability to prioritize multiple projects in a fast-paced environment.
Proficient in Microsoft Office Suite.
Experience with AppFolio, Paycom, and other property management software preferred.

Certifications

Certified Apartment Manager (CAM) preferred.
Valid driver's license with reliable transportation required.

Physical Requirements

Ability to walk properties, climb stairs, and inspect buildings.
Ability to lift up to 25 pounds occasionally.
Ability to sit, stand, bend, and use standard office equipment for extended periods.
Ability to travel between assigned properties as needed.

Quick Apply

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Community Manager

Position Summary

Essential Duties and Responsibilities

Property Operations

Financial Management

Leadership & Team Development

Compliance

Leasing & Resident Relations

Maintenance Coordination

Administrative Responsibilities

Core Competencies

Performance Expectations

Qualifications

Education

Experience

Knowledge & Skills

Certifications

Physical Requirements