Top 1850 Department leaders Jobs in Pittsburgh, Pa

Inside Sales & Customer Experience Supervisor (Concierge Supervisor)
STORExpress Self Storage —Etna, PA
- From $50,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
3d
Director of Social Services
Champion City Nursing & Rehabilitation —Pittsburgh, PA
- $50,000 - $55,000 a year
- 8 hour shift
- Management
- Mid-level
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
3d
Multimedia Specialist
Allegheny County Airport Authority —Coraopolis, PA
- Weekends as needed
- Marketing
- Pass drug screening
- English
- Wellness program
- Health insurance
5d
Event Security – Live Music Crew
Allied Universal® Event Services —Pittsburgh, PA
- From $15 an hour
- Overtime
- 18 years or older
- No experience needed
- High school diploma or GED
- Paid training
- 401(k)
Quick Apply
9d
Pittsburgh Taproom Manager
Aslin Beer Company —Pittsburgh, PA
- $55,000 - $65,000 a year
- Full-time
- Bar
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
14d
Custody Manager
Fifth Judicial District of Pennsylvania —Pittsburgh, PA
- $84,795 - $99,759 a year
- Online Application
- Management
- 5 years
- Writing skills
- Disability insurance
- Health insurance
Interpretation Manager
Zoological Society —Pittsburgh, PA
- $52,000 - $57,000 a year
- Weekends as needed
- Customer service
- Computer literacy
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Improvement Specialist - Corporate
UPMC —Pittsburgh, PA
- $43.66 - $65.95 an hour
- Full-time
- Hybrid work
- Nursing
- 5 years
- Master's degree
LN Concerts, Booking Coordinator
Live Nation —Pittsburgh, PA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
- Health savings account
- Paid holidays
Government Affairs Associate
Allegheny Conference on Community Development —Pittsburgh, PA
- $51,600 - $60,000 a year
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Communication skills
Quick Apply
Assistant Box Office Manager | Full-Time | PPG Paints Arena
Oak View Group —Pittsburgh, PA
- $58,240 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Health insurance
- Dental insurance
Utility Worker | Full-Time | PPG Paints Arena
Oak View Group —Pittsburgh, PA
- $33.35 an hour
- Weekends as needed
- OSHA
- Forklift
- High school diploma or GED
Marketing Specialist | Full-Time | PPG Paints Arena
Oak View Group —Pittsburgh, PA
- $52,000 - $58,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Sales
- Dental insurance
- 401(k)
Produce Team Receiver - Full Time
Whole Foods Market —Pittsburgh, PA
- $17.00 - $25.40 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Merchandising
- Store discount
- Paid time off
9d
Site Supervision Manager
Youthplaces —Pittsburgh, PA
- $40,000 - $45,000 a year
- Weekends as needed
- 18 years or older
- Customer service
- Ability to walk for extended periods
Quick Apply
1d
Test Center Administrator (Pittsburgh, PA - East)
Pearson —Pittsburgh, PA
- From $17.75 an hour
- Part-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid sick time
Quick Apply
10d
Operations Manager
White Heating —Pittsburgh, PA
- $95,000 - $115,000 a year
- Full-time
- 5 years
- Mid-level
- Plumbing
- Paid holidays
- Health insurance
Quick Apply
3d
Director of Communications
National Aviary —Pittsburgh, PA
- Weekends as needed
- Marketing
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
OBH Special Projects Assistant (Closes 9/14)
Allegheny County Department of Human Services —Pittsburgh, PA
- $50,000 - $55,000 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
Quick Apply
10d
District Manager in Training
Coen Markets, LLC —Pittsburgh, PA
- $72,000 - $90,000 a year
- Weekends as needed
- Clean driving record
- Ability to walk for extended periods
- Mid-level
- Health savings account
- Health insurance
12d

I want to receive the latest job alert for department leaders in pittsburgh, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

department leaders jobs near pittsburgh, pa

Interpreter jobs in Pittsburgh, PA

Director Of Social Services jobs in Pittsburgh, PA

Security Officer jobs in Pittsburgh, PA

Office Manager jobs in Pittsburgh, PA

Marketing Specialist jobs in Pittsburgh, PA

Quality Improvement Specialist jobs in Pittsburgh, PA

Operations Manager jobs in Pittsburgh, PA

District Manager jobs in Pittsburgh, PA

Administrator jobs in Pittsburgh, PA

Director Of Communications jobs in Pittsburgh, PA

Custodian jobs in Pittsburgh, PA

Director Of Regulatory Affairs jobs in Pittsburgh, PA

Site Manager jobs in Pittsburgh, PA

Medical Interpreter jobs in Miami, FL

Medical Interpreter jobs in Illinois

Director Of Social Services jobs in Thurston County, WA

Culinary Director jobs in Washington, DC

Director Of Social Services jobs in Woodland, CA

Director Of Social Services jobs in Plains, GA

Director Of Social Services jobs in Olympia, WA

Inside Sales & Customer Experience Supervisor (Concierge Supervisor)

STORExpress Self Storage -
Etna, PA

Quick Apply

Job Details

Full-time
From $50,000 a year
3 days ago

Benefits

Health insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Opportunities for advancement
Referral program

Qualifications

Team supervision
Sales management
Call center experience
Employee relationship building
High school diploma or GED
Team development
Driver's License
Process management
Call center management

Full Job Description

About the Job
Inside Sales & Customer Experience Supervisor (Concierge Supervisor)

You're a natural leader who knows how to manage and coach a team of internal sales reps, dig into the numbers behind their performance, and turn what you find into a clear strategy for hitting goals. You’re organized, sales-minded, and comfortable balancing people, data, and day-to-day operations. If you’re looking for a leadership role where you can make a real impact, we’d love to meet you.

About STORExpress
STORExpress isn’t your average self-storage company, we are a real estate opportunity company. We’re a family-built business with deep roots in the communities we serve and we’ve grown because we do things differently. From our self-storage facilities to Rossi’s Flea Market, we’ve created spaces where individuals, families, and small business owners can thrive. Our team is tight-knit, our standards are high, and we genuinely invest in the people who show up for us. If you want to work somewhere that feels like something, where your work matters and your growth is real… this is it.

About the Role
As the Concierge Supervisor, you’ll directly manage a team of internal sales reps responsible for STORExpress’ inbound sales and customer service experience. You’ll set the tone for the department, coach reps towards their sales goals, analyze performance data to see what's working and what isn't, and make sure customers receive the high level of service STORExpress is known for.

This is a hands-on leadership role. You won’t just manage from the sidelines - you’ll work alongside the team, handle calls when needed, help solve customer issues, coach sales conversations, and use what the numbers tell you to shape team strategy and drive improvement.

You’ll be responsible for balancing people, performance, and operations while helping the Concierge team continue to grow.

What You’ll Do

Directly manage, coach, and develop the Concierge sales reps to consistently deliver excellent customer service and strong sales results
Analyze individual and team performance data — call volume, conversion, move-ins, revenue, and other KPIs — to spot trends, diagnose gaps, and identify coaching opportunities
Conduct regular coaching, feedback, role plays, and performance reviews to help team members improve their sales and customer service skills
Convert inbound inquiries into rentals and coach the team on effective discovery, sales, follow-up, and closing techniques
Handle escalated customer concerns and complex situations with professionalism and good judgment
Work alongside the team during high-volume periods and step in to handle calls and customer needs when necessary
Manage scheduling and staffing to ensure appropriate Concierge coverage throughout operating hours
Review calls and quality assurance results to identify coaching opportunities and recognize strong performance
Help develop and maintain training materials, procedures, and onboarding for new Concierge team members
Track sales and performance data, and translate it into clear takeaways, trends, and recommendations for leadership
Collaborate with property managers and other departments to ensure a smooth customer experience from first contact through move-in
Oversee day-to-day Concierge operations, including CRM accuracy, lead follow-up, customer account support, payments, reservations, and other operational tasks
Help identify and implement process improvements that make the team more efficient and improve the customer experience
Support remote and closed-property operations by providing centralized customer service and sales support
Maintain a positive, accountable, and team-focused environment where employees know what is expected of them and have the tools to succeed

About YOU

A people leader — you enjoy directly managing, coaching, developing, and motivating others while holding people accountable
Analytical and data-driven — you're comfortable digging into performance numbers and turning what you find into a coaching plan or a team strategy
Sales-minded and results-driven — you understand the importance of conversion and know how to coach others toward measurable results
Hands-on — you’re willing to jump in and take calls, solve problems, and work alongside your team
A strong communicator — you can give clear feedback, handle difficult conversations, and build rapport with both customers and employees
Highly organized — you can manage staffing, reporting, coaching, customer issues, and competing priorities without losing track of the details
A problem solver — you don't just identify problems; you look for practical solutions and follow through
Tech-comfortable — you're confident learning new systems and working with tools such as Microsoft Office, Monday.com, CRM and phone systems
Accountable and dependable — you lead by example and take ownership of your team's results
Team-first — you care about creating a positive environment while maintaining high standards

Qualifications

High school diploma or equivalent required; degree in business, management, sales, or a related field preferred
2+ years of customer service, sales, or call center experience
Previous experience directly managing or supervising a sales team preferred
Strong understanding of sales and customer service fundamentals
Experience coaching or training employees, and using performance data or KPIs to guide that coaching, preferred
Valid driver's license and ability to travel to other STORExpress locations as needed
Comfortable working in a fast-paced environment with high call volume
Strong computer skills and ability to learn new software and systems

Perks & Benefits

We take care of our team. Here’s what you can expect:

Industry-leading 401(k) match, one of the best in the business
Performance-based bonuses tied to department and company results
Free STORExpress storage unit
Hybrid flexibility — remote work available on select days after the training period
Opportunities for professional growth and advancement (we pay for professional development & school degrees, inquire with us!)
A leadership role where your ideas, coaching, and decisions can directly impact the success of the team

Pay: From $50,000.00 per year

Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Ability to Commute:

Etna, PA 15223 (Required)

Work Location: In person

Quick Apply

Refine Your Search

department leaders jobs in pittsburgh, pa

Inside Sales & Customer Experience Supervisor (Concierge Supervisor)

Director of Social Services

Multimedia Specialist

Event Security – Live Music Crew

Pittsburgh Taproom Manager

Custody Manager

Interpretation Manager

Improvement Specialist - Corporate

LN Concerts, Booking Coordinator

Government Affairs Associate

Assistant Box Office Manager | Full-Time | PPG Paints Arena

Utility Worker | Full-Time | PPG Paints Arena

Marketing Specialist | Full-Time | PPG Paints Arena

Produce Team Receiver - Full Time

Site Supervision Manager

Test Center Administrator (Pittsburgh, PA - East)

Operations Manager

Director of Communications

OBH Special Projects Assistant (Closes 9/14)

District Manager in Training

I want to receive the latest job alert for department leaders in pittsburgh, pa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected