Top 8140 Manager, customer success Jobs in Pittsburgh, Pa

COMMUNITY MANAGER (Washington Garden's)
POST ROAD MANAGEMENT LLC —Pittsburgh, PA
- $65,000 a year
- Full-time
- 5 years
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
2d
Admissions Advisor
All State Career School —West Mifflin, PA
- From $55,000 a year
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
6d
Client Experience Relationship Manager (MS)
ACA Group —Pittsburgh, PA
- $90,000 - $130,000 a year
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Gym membership
Program Integrity Manager, Pennsylvania - Remote
UnitedHealthcare —Pittsburgh, PA
- $91,700 - $163,700 a year
- Full-time
- Remote
- Pass drug screening
- English
- Research
- Health insurance
11d
Customer Success Manager
Ceeva —Pittsburgh, PA
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- 3 years
- Driver's License
- Profit sharing
- Health insurance
Quick Apply
6d
Client Success Manager (Client Management III) - REMOTE
Net Health —Pittsburgh, PA
- $80,039 a year
- Remote
- 5 years
- Mid-level
- Bachelor's degree
- Health insurance
Quick Apply
Healthcare Benefits Representative
ibex Limited —Pittsburgh, PA
- Overtime
- Remote
- 18 years or older
- Computer literacy
- HIPAA
- Paid training
- Health insurance
Customer Success Specialist
ACA Group —Pittsburgh, PA
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
Dealer Success Manager
Capital One —Pittsburgh, PA
- Email
- Up to 50% travel
- Dealership
- High school diploma or GED
- Health insurance
Director, Client Management (Director, Client Relationship) - REMOTE
Net Health —Pittsburgh, PA
- $135,000 a year
- Remote
- 11+ years
- Bachelor's degree
- Organizational skills
- Health insurance
Quick Apply
5d
Proposal Writer Sr
PNC Financial Services Group —Pittsburgh, PA
- $63,750 - $127,500 a year
- Full-time
- Remote
- Mid-level
- Team management
- 2 years
- Wellness program
- Health savings account
Client Services Representative
Birgo —Pittsburgh, PA
- $50,000 - $60,000 a year
- Remote
- Mid-level
- Computer skills
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
13d
Manager, Customer Success
Industrial Scientific —Pittsburgh, PA
- $106,000 - $177,000 a year
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
Manager of Complaint Escalation and Customer Feedback
F.N.B. Corp. —Pittsburgh, PA
- Full-time
- Microsoft Word
- Bachelor of Science
- Mid-level
Senior Advisor, Provider Experience - Cigna Healthcare - Hybrid
The Cigna Group —Pittsburgh, PA
- $116,200 - $193,600 a year
- Online Application
- 8 years
- Bachelor's degree
- Fair chance
- Paid holidays
- Health insurance
Detection & Investigation Associate: FDO SELF SERVICE WIRE: 9:00 am - 6:00 pm EST
PNC Financial Services Group —Pittsburgh, PA
- $52,500 - $96,250 a year
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Wellness program
- Health savings account
9d
Enrollment Specialist I
UPMC —Pittsburgh, PA
- $19.47 - $30.40 an hour
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Senior Director, Customer Success (RapidScale)
Cox Communications —Pittsburgh, PA
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
11d
Client Manager - PA
Highmark Inc. —Pittsburgh, PA
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
10d
Customer Success Team Lead
ANGLR —Pittsburgh, PA
- Mid-level
- Accounting
- 2 years

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manager, customer success jobs near pittsburgh, pa

COMMUNITY MANAGER (Washington Garden's)

POST ROAD MANAGEMENT LLC -
Pittsburgh, PA

Quick Apply

Job Details

Full-time
$65,000 a year
2 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
High school diploma or GED
Driver's License
Supervising experience
Affordable housing management
Property management company experience

Full Job Description

Community Manager

Position Summary

The Community Manager is responsible for the overall operational, financial, and physical performance of Washington Gardens. This position provides leadership, training, and operational support to onsite teams, ensuring company standards, resident satisfaction, regulatory compliance, and financial objectives are consistently achieved.

The Community Manager leads by example, drives accountability, and partners with maintenance, regional leadership, and corporate departments to maximize occupancy, revenue, and resident retention.

Essential Duties and Responsibilities

Property Operations

Oversee the daily operations of assigned community.
Ensure property is maintained in accordance with company standards and local, state, and federal regulations.
Monitor occupancy, leasing performance, delinquency, resident retention, and turnover.
Conduct regular property inspections and implement corrective action plans as needed.
Ensure exceptional customer service is delivered to residents and prospects.

Financial Management

Assist with preparation and management of annual operating budgets.
Monitor monthly financial performance and identify opportunities to improve NOI.
Review financial statements, variances, and operating expenses.
Approve invoices and ensure timely processing.
Maintain collection efforts and minimize delinquency.
Budget tracking for community.

Leadership & Team Development

Assist Post Road Management with onboarding and training needs as they arise.
Conduct regular performance discussions and provide ongoing feedback.
Promote accountability while fostering a positive team culture.
Assist with performance improvement plans when necessary

Why join Post Road Management? Post Road Management fosters a healthy environment for all employees we focus on our Core Values, which are:

LOYAL | RESPONSIVE | PROBLEM SOLVER | POSITIVE | CARE

Benefits Package to include:

Medical
Dental
Vision
401K
PTO
Paid Federal Holidays

Compliance

Ensure compliance with Fair Housing laws and all applicable local, state, and federal regulations.
Maintain complete and accurate resident files.
Ensure compliance with affordable housing programs including, HUD, HOME, or other applicable programs when assigned.
Assist with audits and agency inspections.

Leasing & Resident Relations

Monitor leasing activity and marketing effectiveness.
Review pricing strategies and recommend rental adjustments.
Resolve resident concerns and escalated issues professionally and promptly.
Promote resident retention through quality customer service and community engagement.

Maintenance Coordination

Supervise Maintenance Technicians to ensure work orders are completed timely.
Monitor preventive maintenance schedules.
Conduct regular inspections of curb appeal, vacant units, amenities, and common areas.
Coordinate capital improvement projects when assigned.

Administrative Responsibilities

Ensure accurate use of property management software including AppFolio and other company systems.
Prepare weekly, monthly, and quarterly operational reports.
Maintain accurate records and documentation.
Participate in company meetings, training, and special projects.

Core Competencies

Leadership
Accountability
Integrity
Customer Focus
Problem Solving
Teamwork
Adaptability
Communication
Financial Acumen
Coaching & Development

Performance Expectations

Success in this role is measured by:

Achievement of occupancy and leasing goals.
Budget adherence and financial performance.
Resident satisfaction and retention.
Compliance audit results.
Team development and employee engagement.
Timely completion of reports and operational objectives.
Maintenance of safe, attractive, and well-managed communities.

This position may perform other duties as assigned to support the operational needs and continued success of the company.

Qualifications

Education

High school diploma or GED required.
Associate's or Bachelor's degree in Business, Property Management, Real Estate, or related field preferred.

Experience

Minimum of 5 years of residential property management experience.
Minimum of 2 years in a leadership or supervisory role.
Experience managing multiple communities required.

Knowledge & Skills

Strong knowledge of Fair Housing laws.
Excellent leadership and coaching abilities.
Strong financial and budgeting skills.
Ability to analyze financial reports and operational metrics.
Excellent conflict resolution and customer service skills.
Strong organizational and time management skills.
Excellent written and verbal communication skills.
Ability to prioritize multiple projects in a fast-paced environment.
Proficient in Microsoft Office Suite.
Experience with AppFolio, Paycom, and other property management software preferred.

Certifications

Certified Apartment Manager (CAM) preferred.
Valid driver's license with reliable transportation required.

Physical Requirements

Ability to walk properties, climb stairs, and inspect buildings.
Ability to lift up to 25 pounds occasionally.
Ability to sit, stand, bend, and use standard office equipment for extended periods.
Ability to travel between assigned properties as needed.

Quick Apply

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manager, customer success jobs in pittsburgh, pa

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Community Manager

Position Summary

Essential Duties and Responsibilities

Property Operations

Financial Management

Leadership & Team Development

Compliance

Leasing & Resident Relations

Maintenance Coordination

Administrative Responsibilities

Core Competencies

Performance Expectations

Qualifications

Education

Experience

Knowledge & Skills

Certifications

Physical Requirements