Top 773 Customer experience specialist Jobs in Pittsburgh Pa

Enrollment Specialist I
UPMC —Pittsburgh, PA
- $19.47 - $30.40 an hour
- Full-time
- Microsoft Office
- Leadership
- Communication skills
AUTHORIZATION SPECIALIST
CHC Solutions, Inc. —Pittsburgh, PA
- Microsoft Outlook
- Office
- Organizational skills
- AD&D insurance
- Disability insurance
Quick Apply
Per Diem Professional Development Associate - Northeast
Great Minds —Pittsburgh, PA
- $34 - $48 an hour
- Part-time
- Hybrid work
- Background check
- Driver's License
- Math
Quick Apply
11h
Scheduling Specialist, Associate
UPMC —Pittsburgh, PA
- $19.80 - $30.40 an hour
- Full-time
- High school diploma or GED
- Entry level
- Work from home
Contact Center Specialist (Sports Medicine)
UPMC —Pittsburgh, PA
- $19.80 - $30.40 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
Technical Sales / Product Specialist
OKW —Bridgeville, PA
- $43,404.93 - $52,272.61 a year
- Full-time
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
2d
Pharmacy Quality Improvement Specialist | Onsite - Pittsburgh
Blink Health —Pittsburgh, PA
- Rotating shift
- Mid-level
- Office
- Analysis skills
- Free parking
- Commuter assistance
Quick Apply
14d
Pharmacy Benefits /Insurance Claims Specialist | Onsite- Pittsburgh
Blink Health —Pittsburgh, PA
- 12 hour shift
- Research
- Office
- High school diploma or GED
- Free parking
- Commuter assistance
Quick Apply
9d
Technical Sales / Product Specialist
OKW —Bridgeville, PA
- $43,404.93 - $52,272.61 a year
- Full-time
- Sales
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Accounts Payable Specialist
BBL Fleet —Bridgeville, PA
- Full-time
- Background check
- Customer service
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
Bilingual Customer Support Specialist | Onsite-Pittsburgh
Blink Health —Pittsburgh, PA
- Full-time
- High school diploma or GED
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Housing Support Specialist - PSH
TRANSITIONAL SERVICES INC —West Homestead, PA
- $16.50 - $18.50 an hour
- Full-time
- Background check
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Sales Professional - Bonuses, Benefits
Valley Pool & Spa —Greensburg, PA
- $40,000 - $55,000 a year
- Overtime
- Sales
- Customer service
- Writing skills
- Paid training
- Health savings account
Quick Apply
12d
Inventory Control Specialist
LGG Industrial —Pittsburgh, PA
- Overtime
- Background check
- Clean driving record
- Up to 50% travel
- Health savings account
- Health insurance
Quick Apply
9d
Pharmacy Prior Authorization Specialist l Onsite - Pittsburgh
Blink Health —Pittsburgh, PA
- 12 hour shift
- Office
- High school diploma or GED
- Analysis skills
- Free parking
- Commuter assistance
Quick Apply
14d
Corporate Immigration Specialist
SMS group Inc —Pittsburgh, PA
- Full-time
- 5 years
- Pass drug screening
- Analysis skills
Quick Apply
12d
Lead Care Professional (Guaranteed 40 Hours/Week)
Home Instead —Washington, PA
- $16 - $19 an hour
- Weekends as needed
- Background check
- CPR Certification
- Customer service
- Paid training
- Paid time off
Quick Apply
14d
Sales Professional - Bonuses, Benefits
Valley Pool & Spa —Washington, PA
- $40,000 - $55,000 a year
- Overtime
- Background check
- Writing skills
- Merchandising
- Paid training
- Health savings account
Quick Apply
7d
Experienced Sales Specialist
Germain Volvo Cars South Hills —Canonsburg, PA
- Full-time
- Dealership
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Automotive Sales Professional, John Sisson Nissan, Washington, PA
John Sisson Motors —Washington, PA
- Weekends as needed
- Background check
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
17h

I want to receive the latest job alert for customer experience specialist in pittsburgh pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience specialist jobs near pittsburgh pa

Enrollment Specialist I

UPMC -
Pittsburgh, PA

Apply Now

Job Details

Full-time
$19.47 - $30.40 an hour

Qualifications

Microsoft Office

Full Job Description

UPMC Health Plan has an exciting opportunity for an Enrollment Specialist I position in the Medicare SNP Enrollment department. This is a full-time hybrid position based in the Pittsburgh/Erie area. While you'll primarily work remotely, you'll come into the office occasionally depending on departmental needs.

This position has a set rate of $20.70/hr.

The Enrollment Specialist will be responsible for the creation and maintenance of eligibility in the transactional system, responding to both internal and external customer inquiries, and resolving issues to meet or exceed service requirements. To successfully perform the role, an Enrollment Specialist must have a comprehensive understanding of enrollment regulations and complete all duties with strict regard to policies and procedures. Completes all duties with strict regard to policies and procedures set forth by Enrollment Services Manager, Centers for Medicare and Medicaid Services (CMS), Pennsylvania Department of Welfare (DPW), and Pennsylvania Insurance Department (PID). Performs duties related to the processing and maintenance of all member requested transactions, include generation of required letters to ensure enrollment and/or disenrollment processes are completed compliantly. The role also involves direct interaction with internal and external customers to resolve inquiries and concerns including but not limited to outbound phone calls to members.

Responsibilities:

Understanding of varied and detailed enrollment and disenrollment requirements and processing rules based upon the product (HMO, PPO, EPO, SNP, PDP, Select, Supplemental, or National Complimentary) and Individual vs. Employer Group, including, but not limited to, understanding and application of service areas by product.
Maintain employee/insured confidentiality.
Ability to analyze information to make appropriate decisions regarding enrollment/disenrollment, complying with applicable regulations and governance.
Interact with Sales staff to ensure all required date elements for completed application are received and any issues are addressed timely, in accordance with compliance requirements.
Ability to make eligibility determinations based on CMS (Part A/Part B Eligibility), DPW (Medical Assistance Eligibility), and/or PID requirements, in accordance with the application election period guidelines. Ability to accurately identify appropriate election period based upon analysis of beneficiary/member history and regulatory guidance.
Comprehension and application of eligibility regulations to process enrollment transactions and generation of corresponding letters to members. Must keep up to date with new regulations and guidance.
Process all types of enrollment and disenrollment transactions in accordance with company policies and procedures in a timely manner while meeting production and quality goals.
Initiation and generate of appropriate correspondence based on type of transaction processed, includes initiation of outreach requests and written correspondence (letters), as necessary.
Daily clerical responsibilities related to processing and electronic storage of member correspondence.
Identify areas of concern or trends that may compromise client satisfaction or compliance with government regulations.
Support team projects within Enrollment Services; other projects as assigned.

High school graduate or equivalent required, college degree preferred.
Minimum of six months of customer service and/or call center experience.
Ability to interpret and apply complex eligibility regulations as mandated by CMS, DPW, and PID.
Demonstrates good organizational, interpersonal, leadership and communication skills.
Attention to detail is critical to the success of this position, with skills in customer orientation.
Will need to manage multiple tasks and projects.
MS Office/PC skills required.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Apply Now

Refine Your Search

customer experience specialist jobs in pittsburgh pa

Enrollment Specialist I

AUTHORIZATION SPECIALIST

Per Diem Professional Development Associate - Northeast

Scheduling Specialist, Associate

Contact Center Specialist (Sports Medicine)

Technical Sales / Product Specialist

Pharmacy Quality Improvement Specialist | Onsite - Pittsburgh

Pharmacy Benefits /Insurance Claims Specialist | Onsite- Pittsburgh

Technical Sales / Product Specialist

Accounts Payable Specialist

Bilingual Customer Support Specialist | Onsite-Pittsburgh

Housing Support Specialist - PSH

Sales Professional - Bonuses, Benefits

Inventory Control Specialist

Pharmacy Prior Authorization Specialist l Onsite - Pittsburgh

Corporate Immigration Specialist

Lead Care Professional (Guaranteed 40 Hours/Week)

Sales Professional - Bonuses, Benefits

Experienced Sales Specialist

Automotive Sales Professional, John Sisson Nissan, Washington, PA

I want to receive the latest job alert for customer experience specialist in pittsburgh pa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected