Top 20 Desktop support technician Jobs in Pittsburgh Pa

IT Specialist
Maximus —Pittsburgh, PA
- $70,000 - $74,000 a year
- Mid-level
- Office
- Travel
- Paid holidays
- Disability insurance
3d
NOC Technician
DQE Communications LLC —Pittsburgh, PA
- $26.44 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician
All Lines Technology Inc —Pittsburgh, PA
- Computer science
- Computer Science
- Mid-level
Quick Apply
MSP Level 1 Technician
FRC —Pittsburgh, PA
- $40,000 - $50,000 a year
- Full-time
- Computer science
- Computer Science
- Sales
Quick Apply
IT Support Technician
All Lines Technology —Pittsburgh, PA
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
NOC Technician (Overnight Shift)
DQE Communications LLC —Pittsburgh, PA
- $26.44 an hour
- Overnight shift
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
13d
IT Support Specialist
Schaedler Yesco Distribution —Lower Burrell, PA
- Full-time
- Computer science
- Ability to walk for extended periods
- Mid-level
- Health savings account
- Paid holidays
IT Field Support Technician - dedicated client site in Robinson Twp, PA
Ford Office Technologies —Robinson, PA
- Monday to Friday
- Computer science
- Computer Science
- Writing skills
- Disability insurance
- Health insurance
7d
Field Service Technician
Risen Bits LLC —Pittsburgh, PA
- $20 - $40 an hour
- Part-time
- Windows
- Driver's License
- Travel
- Travel reimbursement
- Flexible schedule
Quick Apply
6d
L2 Manufacturing technologies support
84 Lumber Company —Eighty Four, PA
- Full-time
- Computer science
- Computer Science
- Mid-level
11d
Field Services PC Technician I
Getronics —Pittsburgh, PA
- $22 - $23 an hour
- Full-time
- Customer service
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
7d
Maintenance Manager - Hospitality
HostWise.co —Pittsburgh, PA
- From $67,000 a year
- Full-time
- Hybrid work
- Management
- Up to 50% travel
- Customer service
- Health insurance
- Paid time off
Quick Apply
Senior IT Analyst
HACP —Pittsburgh, PA
- Full-time
- Azure
- 5 years
- Research
Quick Apply
Security Technician - Access Control/Video Surveillance
Dagostino Electronic Services, Inc. —Pittsburgh, PA
- Full-time
- Microsoft Excel
- Mid-level
- Office
Technician II, Building Maintenance
Gordon Food Service —Imperial, PA
- From $27.57 an hour
- Email
- Background check
- 18 years or older
- Pass drug screening
- Profit sharing
- 401(k) matching
Field Service Technician
FAAC Technologies —Warrendale, PA
- Weekends as needed
- Clean driving record
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
10d
US62012 - US Technician II, Building Maintenance
Gordon Food Service —Imperial, PA
- Email
- Background check
- 18 years or older
- Pass drug screening
- Profit sharing
- 401(k) matching
4d

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IT Specialist

Maximus -
Pittsburgh, PA

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Job Details

$70,000 - $74,000 a year
3 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
Retirement plan

Qualifications

In-person customer service
IT department experience

Full Job Description

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS145, T1, Band 4

Job-Specific Essential Duties and Responsibilities:

IT Service Center Support, Endpoint Support & VTC Technician Support / Meeting Room support
Provide troubleshooting and hardware repair support for NETL endpoints and peripherals.
Provide on-site and remote repairs (when possible) for desktop computers, laptops, smartphones, tablets, printers, monitors, and other peripherals, consisting primarily of component replacement.
Manage and perform equipment relocation, expansion, and connection/disconnection of computer system hardware and peripheral devices including but not limited to surveying new installations and moving IT equipment as requested.
Comply with Property handling requirements to accurately account for the movement of computers, laptops, printers, monitors, mobile devices, and peripherals. This includes but is not limited to issuing new equipment, return to stock equipment, and excessing equipment.
Provide support for a variety of peripheral devices such as printers, scanners, external storage devices, and other peripheral accessories.
Serve as point of contact for IT issues via phone, email, chat, or in-person.
Accurately log, categorize, and escalate incidents and service requests in the ServiceNow ITSM tool.
Provide Level 1 and Level 2 support, including password resets, account unlocks, and general troubleshooting, application troubleshooting, hardware issues, peripherals etc.
Monitor and maintain meeting room performance, resolving technical issues.
Provide support for standard conference rooms and VTC rooms to include problem identification, system troubleshooting and repair, maintaining spare parts, making repairs, escorting service providers, and coordinating equipment repairs.
Provide support for NETL's displays (for commercial TV, NETL information, etc.).
Support meeting room technology, ensuring seamless connectivity and performance for live meetings and events, ensuring reliability of video and audio connections.
Collaborate with internal IT reams and vendors to optimize system pe Service Desk Technical Lead and Mentoring Responsibilities
Provide day-to-day guidance, coaching, and mentoring to Service Desk analysts.
Support team members in troubleshooting complex issues by offering direction, context and hands on assistance when needed.
Assist with onboarding new staff, including training on Service Desk procedures, tools and operational expectations.
Serve as an escalation point for incidents and requests.
Provide regular feedback to management regarding team performance, workload trends, and emerging issues that may impact service delivery.
Oversee planning and execution of larger projects and rollouts.
Monitor daily call volume and activity to ensure service levels and SLAs are consistently maintained.

Job-Specific Minimum Requirements:

Due to Federal requirements all candidates must be US citizens and able to successfully pass a government-sponsored process for a position of Public Trust.
Associate's degree in information technology or related field, or equivalent experience.
2+ years of IT support experience across multiple technology areas.
Excellent communication and customer service skills.
Ability to multitask and adapt quickly to changing priorities.

Preferred Skills and Qualifications:

CompTIA A+, Network+, or equivalent certifications
Hands-on experience supporting executive-level staff or high-visibility meetings.
Knowledge of ITIL practices for incident, request, and asset management. ITIL Foundations certification a plus .

#techjobs #clearance #veteransPage

Minimum Requirements

TCS145, T1, Band 4

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [email protected] .

Minimum Salary
$70,000.00

Maximum Salary
$74,000.00

Apply Now

Refine Your Search

desktop support technician jobs in pittsburgh pa

IT Specialist

NOC Technician

IT Support Technician

MSP Level 1 Technician

IT Support Technician

NOC Technician (Overnight Shift)

IT Support Specialist

IT Field Support Technician - dedicated client site in Robinson Twp, PA

Field Service Technician

L2 Manufacturing technologies support

Field Services PC Technician I

Maintenance Manager - Hospitality

Senior IT Analyst

Security Technician - Access Control/Video Surveillance

Technician II, Building Maintenance

Field Service Technician

US62012 - US Technician II, Building Maintenance

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