Top 30 Hotel front Jobs in Pittsfield Ma

Front Desk Associate
The Prospect —Great Barrington, MA
- $17.66 - $22.00 an hour
- Part-time
- Hotel
- Administrative experience
- High school diploma or GED
- Employee discount
Quick Apply
Front Desk Specialist - Lee, MA
Holiday Inn Club Vacations —South Lee, MA
- $18.03 - $20.45 an hour
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
- Dental insurance
- Tuition reimbursement
Quick Apply
Front Office Agent
Courtyard by Marriott Lenox Berkshires —Lenox, MA
- $18 an hour
- Ability to walk for extended periods
- Hotel
- Ability to lift 50 pounds
Quick Apply
14d
Assistant Front Desk Manager
Miraval Berkshires Resort and Spa —Lenox, MA
- $60,000 a year
- Mid-level
- Hotel
- Communication skills
- Employee discount
- Flexible schedule
Front Desk Agent
Red Lion Inn —Stockbridge, MA
- $18 - $19 an hour
- Full-time
- Hotel
- High school diploma or GED
- US work authorization
Quick Apply
3d
Rooms Operations Manager
Canyon Ranch —Lenox, MA
- $71,000 - $73,840 a year
- Full-time
- Mid-level
- 3 years
- Leadership
- Health insurance
- Dental insurance
8d
Front Desk Agent
Porches Inn —North Adams, MA
- From $18 an hour
- Seasonal
- Hotel
- High school diploma or GED
- US work authorization
Quick Apply
Assistant Front Office Manager
Canyon Ranch —Lenox, MA
- $53,600 - $55,830 a year
- Full-time
- Inventory management
- Mid-level
- 3 years
- Paid parental leave
- Health insurance
Medical Scribe
ScribeAmerica —Great Barrington, MA
- $16 an hour
- Part-time
- 18 years or older
- Computer literacy
- HIPAA
- Paid training
- Dental insurance
Barista/Cook
Courtyard by Marriott Lenox/Berkshires —Lenox, MA
- $16.50 an hour
- Part-time
- Background check
- Ability to walk for extended periods
- Hotel
- Health insurance
- Dental insurance
Quick Apply
3d
Miraval Restaurant Greeter - (Part-time or Full-time / a.m. shifts)
Miraval Berkshires Resort and Spa —Lenox, MA
- $18 an hour
- Part-time
- Organizational skills
- Guest services
- Ability to stand for extended periods
- Employee discount
- Flexible schedule
20h
Reservations Sales Manager
Miraval Berkshires Resort and Spa —Lenox, MA
- $58,000 a year
- Weekends as needed
- Mid-level
- Continuous improvement
- Budgeting
- Employee discount
- Flexible schedule
2d
Cocktail Server
Red Lion Inn —Stockbridge, MA
- $15 - $21 an hour
- Weekends as needed
- Bar
- 18 years or older
- ServSafe
Quick Apply
9d
Assistant General Manager
Vacatia —Hancock, MA
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- 4 years
- Leadership
Quick Apply
Full time/Part time Hotel Guest Service Agent
Comfort Inn & Suites- East Greenbush Albany —Castleton, NY
- $17 - $18 an hour
- Part-time
- Computer literacy
- English
- Hotel
Quick Apply
Housekeeping Attendant
TOURISTS —North Adams, MA
- $15 - $17 an hour
- Full-time
- Inventory management
- Hotel
- High school diploma or GED
Quick Apply
Night Auditor
TOURISTS —North Adams, MA
- $16 - $19 an hour
- Full-time
- Bar
- Hotel
- High school diploma or GED
Quick Apply
Maintenance Supervisor
Red Lion Inn —Stockbridge, MA
- $26 - $28 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- 3 years
Quick Apply
3d
PM Server/Bartender
TOURISTS —North Adams, MA
- Part-time
- Bar
- Hotel
- High school diploma or GED
Quick Apply
10d
Bellperson
The Prospect —Great Barrington, MA
- $17 - $18 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply

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hotel front jobs near pittsfield ma

Front Desk Associate

The Prospect -
Great Barrington, MA

Quick Apply

Job Details

Part-time | Full-time
$17.66 - $22.00 an hour

Benefits

Employee discount

Qualifications

Some college
Guest relations
Phone communication
Administrative experience
High school diploma or GED
Organizational skills
Property management systems (PMS)
Multi-line phone systems
Retail math

Full Job Description

The Prospect is a hotel and lakeside retreat in the Berkshires. Situated on land storied with picnics and play for over a century, our constellation of 49 modern cabins bridges the past and the future, design and nature, inspiring a new nostalgia. Inspired by the Transcendentalists and a love of the great outdoors, The Prospect is a convivial, whimsical welcome to adventure and possibility in Egremont, Massachusetts.

Job Overview
We are seeking a friendly, professional, and detail-oriented Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for guests, providing exceptional customer service, handling guest check-ins and check-outs, managing reservations, and ensuring that all guest needs are met during their stay. The ideal candidate should be a strong communicator, possess excellent problem-solving skills, and be passionate about creating a positive guest experience.

Key Responsibilities

Greet and check in guests in a warm, friendly, and professional manner.
Process guest check-ins and check-outs, ensuring accuracy and efficiency.
Handle reservations, cancellations, and modifications both in person and over the phone.
Answer phone calls, emails, and online inquiries, providing information about hotel amenities, room availability, and local attractions.
Resolve guest concerns and complaints promptly, ensuring customer satisfaction.
Process payments, including credit card and cash transactions, and provide accurate change or receipts.
Maintain a clean and organized front desk area, including ensuring that brochures, guest information, and other materials are stocked and up to date.
Assist with guest requests for services, such as room service, transportation, and wake-up calls.
Manage and update room availability and reservations through the hotel’s property management system.
Collaborate with housekeeping, maintenance, and other hotel departments to ensure that guest needs are met and issues are resolved.
Provide guests with information about the hotel’s services and local attractions, offering recommendations when appropriate.
Follow all hotel policies, procedures, and safety regulations.
Handle lost and found items and ensure they are properly recorded and returned to guests.
Assist with administrative tasks as needed, such as filing, reporting, and maintaining accurate records.

Requirements

High school diploma or equivalent; some college education is a plus.
Previous experience in a customer service role, preferably in the hospitality industry.
Strong communication skills, both verbal and written.
Proficiency in using computers and hotel management software.
Ability to multitask and remain calm under pressure.
Strong attention to detail and organizational skills.
Friendly, approachable, and professional demeanor.
Ability to work flexible hours, including evenings, weekends, and holidays.
Basic math skills for handling payments and transactions.
Problem-solving skills with a focus on guest satisfaction.

Physical Requirements

Ability to stand for extended periods.
Ability to lift and carry light items, such as guest luggage or office supplies (up to 20 lbs).
Ability to handle multiple phone lines and interact with guests simultaneously.

Compensation

Competitive pay $20 per hour based on experience
Employee discounts

The Prospect is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, veteran status, disability status or any other basis prohibited by Federal, State, or local law.

NOTE: This job description is not intended to be all-inclusive. The General Manager may ask you to perform other related duties as negotiated to meet the ongoing needs of The Prospect. The Prospect may amend a job description at any time with or without notice.

Job Types: Full-time, Part-time

Pay: $17.66 - $22.00 per hour

Ability to Commute:

Great Barrington, MA 01230 (Required)

Ability to Relocate:

Great Barrington, MA 01230: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

hotel front jobs in pittsfield ma

Front Desk Associate

Front Desk Specialist - Lee, MA

Front Office Agent

Assistant Front Desk Manager

Front Desk Agent

Rooms Operations Manager

Front Desk Agent

Assistant Front Office Manager

Medical Scribe

Barista/Cook

Miraval Restaurant Greeter - (Part-time or Full-time / a.m. shifts)

Reservations Sales Manager

Cocktail Server

Assistant General Manager

Full time/Part time Hotel Guest Service Agent

Housekeeping Attendant

Night Auditor

Maintenance Supervisor

PM Server/Bartender

Bellperson

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