Top 161 Member services representative Jobs in Pittsfield Ma

Resident Services Coordinator
Berkshire County Regional Housing Authority —Pittsfield, MA
- $45,000 - $50,000 a year
- Full-time
- Bilingual
- Experience working with individuals with disabilities
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Membership Representative (Weekend afternoons & Flexible shifts)
Berkshire South Regional Community Center —Great Barrington, MA
- $18 an hour
- Part-time
- Customer service
- Computer literacy
- Computer skills
Quick Apply
4d
Sales Representative - Facility Services
Cintas —Lee, MA
- $60,000 - $150,000 a year
- Full-time
- Microsoft Outlook
- Marketing
- Mid-level
- Profit sharing
- AD&D insurance
Administrative Assistant II
City of Pittsfield —Pittsfield, MA
- $25.85 - $35.78 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
4d
Call Center Representative
Beacon Bank —Pittsfield, MA
- $20.00 - $28.90 an hour
- Hybrid work
- Research
- High school diploma or GED
- Mentoring
Clinical Support Representative
Berkshire Health Systems —Pittsfield, MA
- $18.95 an hour
- 8 hour shift
- English
- Windows
- Administrative experience
Loss Prevention Customer Service Associate
TJ Maxx —Pittsfield, MA
- $16.25 - $18.60 an hour
- Part-time
- Fair chance
- Ability to stand for extended periods
- Communication skills
- Paid parental leave
- Health savings account
Administrative Assistant/Investigator
City of Pittsfield —Pittsfield, MA
- $18.93 - $27.80 an hour
- Monday to Friday
- Word processing
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Branch Specialist
Greylock Federal Credit Union —Pittsfield, MA
- $20.00 - $23.51 an hour
- Full-time
- Bilingual
- Office
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
Quality Assurance Manager
Minerals Technologies —Adams, MA
- Full-time
- Management
- 5 years
- English
- Disability insurance
- Health insurance
Lead HVAC Installer
All Around Management —Massachusetts
- $35 - $45 an hour
- Full-time
- Clean driving record
- Residential
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Pediatric LICSW/LMHC
Community Health Program Inc —Pittsfield, MA
- $58,400 - $68,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Master's degree
Customer Service Representative
BAC Fireside Group —Hudson, NY
- $16 - $19 an hour
- Urgently hiring
- Sales
- Customer service
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Commercial Lines Account Manager-Remote (40458)
IOS Staffing Services —Massachusetts
- $34.00 - $37.90 an hour
- Full-time
- Remote
- Background check
- Mid-level
- Business development experience
- Health insurance
- Dental insurance
Quick Apply
Outside Sales Representative
SPECTRUM —Pittsfield, MA
- $30,400 - $50,400 a year
- Weekends as needed
- English
- Mid-level
- Office
- Opportunities for advancement
Physical Therapy Assistant (Journey Travel) - PTA
Powerback Rehabilitation —Massachusetts
- $45 - $50 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Children
- Travel
- Relocation assistance
- Health insurance
Field Service Mechanic
Trident Machine Tools —Massachusetts
- Mid-level
- Ability to lift 50 pounds
- Driving
- Paid holidays
- Health insurance
Quick Apply
13d
Occupational Therapy Assistant (Journey Travel) - COTA
Powerback Rehabilitation —Massachusetts
- $45 - $50 an hour
- Full-time
- Children
- Travel
- Cleaning
- Relocation assistance
- Health insurance
Team Member
Pizza Hut —Pittsfield, MA
- $15.50 an hour
- Quick service & fast food restaurant
- Entry level
Quick Apply
Facilities Support (Commercial)
Securitas Critical Infrastructure Services, Inc. —Pittsfield, MA
- Overtime
- Computer literacy
- Windows
- High school diploma or GED

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Resident Services Coordinator

Berkshire County Regional Housing Authority
Pittsfield, MA

Quick Apply

Job Details

Full-time
$45,000 - $50,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Bilingual
Individual crisis management
Experience working with individuals with disabilities
Writing skills
Client assessment in social work
Community support in crisis intervention
Experience working with individuals experiencing homelessness
Driver's License
Tenant conflict resolution
Resident rapport building
Relationship management
Experience working with adults with disabilities
Working with families
Working with individuals with mental health conditions
Social work care coordination
Cross-functional collaboration
Experience working with individuals from underserved communities
Negotiation in dispute resolution
Cross-functional communication

Full Job Description

GENERAL RESPONSIBILITIES:

1. BCRHA is a public agency operating for the benefit of all citizens. Personnel shall conduct themselves in a manner respectful of all clients and shall adhere to BCRHA's mission and goals. Personnel shall act in such a way as to create a positive image of the Agency.

2. Personnel will act in a professional manner while relating to BCRHA staff, clients and business contacts seeking to resolve differences or complaints through appropriate agency procedures.

3. All personnel are responsible for adherence to BCRHA personnel policies, including the prevention of conflict of interest, misuse of funds, or abuse of trust and are responsible for reporting known misconduct to an Executive Officer.

4. All personnel shall respect the legal and moral rights and privacy of confidential information due all clients and are responsible for upholding BCRHA's affirmative action policies.

ESSENTIAL POSITION FUNCTIONS:

BILINGUAL CANDIDATES STRONGLY ENCOURAGED TO APPLY

PLEASE NOTE: This position will be in-person and will require regular travel throughout Berkshire County.

The Resident Service Coordinator (RSC) assists residents living in state-aided public housing to maintain successful tenancies and improve their quality of life by providing a combination of supports and referrals.
Communicates with the Director of TPP and Related Services through regular supervision to ensure task completion and sharing of information.
The RSC position shall report to and receive supervision from the Director of the Tenancy Preservation Program (TPP) or a designee of the Director of TPP or of BCRHA’s Executive Director.
Provides assessment and screening services to determine the type of engagement needed to promote housing stability and prevent homelessness and to determine eligibility for BCRHA’s internal programming as well as linkage to other mainstream community resources.
Informs residents about service availability, how to apply for services and benefits and other relevant issues.
Facilitates communication with service providers to resolve any issues or conflicts to ensure implementation of service plan when one is necessary.
Establishes links to community agencies and service providers, provides basic case management and referral services and monitors the ongoing provision of services from outside agencies.
Demonstrates the ability to work with people and families who represent a diverse cross section of Berkshire County’s disadvantaged population including people of all ages, people with complex disabilities, and people from differing ethnic, racial, and linguistic communities in a culturally and linguistically responsive manner.
Maintain paper and electronic files on all active referrals consistent with agency and program policies and consistent with all state and federal regulations.
Maintain valid driver’s license and a reliable vehicle to utilize during working hours. Transport clients as necessary.
Responsible for program data collection, data tracking, and reporting.
Performs regular outreach and home visits to tenants.
Communicates with PHA on weekly and/or bi-weekly basis.

· Fosters a positive, active and collaborative relationship with residents, local government, non-profit agencies, social service providers, hospitals, healthcare organizations, colleges/universities and representatives of the greater community.

Perform other similar or related duties as responsibilities necessitate or as assigned by supervisor.

QUALIFICATIONS REQUIRED:

Bachelor’s Degree (Preferred)
Well-developed assessment/screening skills, crisis intervention and case management skills, and knowledge of community resources.
Demonstrated ability to work effectively with poor and treatment resistant or treatment unresponsive adults and families in a respectful manner that fosters engagement, hope, and tenancy retention.
Minimally 2 years of experience working with homeless or formerly homeless individuals.
Minimally 2 years of experience working with adults and families with psychiatric, cognitive, and behavioral disabilities.
Excellent writing and oral communications skills.
MA driver's license and use of a personal vehicle for work related tasks and travel.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

· Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.

· Ability to negotiate and resolve differences in a creative and flexible manner with programparticipants.

· Ability to function under pressure in a fast paced and challenging human service environment.

· Ability to be flexible, open and responsive to ongoing feedback and complex economic, structural/systemic, and social issues.

· Ability to articulate and communicate BCRHA’s and the program’s mission in a consistent and enthusiastic manner to all participants.

This job description is intended only to provide general guidance. It is understood that the position may evolve over time, and that additional or different duties may be added at management's discretion.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

License/Certification:

Driver's License (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in pittsfield ma

Resident Services Coordinator

Membership Representative (Weekend afternoons & Flexible shifts)

Sales Representative - Facility Services

Administrative Assistant II

Call Center Representative

Clinical Support Representative

Loss Prevention Customer Service Associate

Administrative Assistant/Investigator

Branch Specialist

Quality Assurance Manager

Lead HVAC Installer

Pediatric LICSW/LMHC

Customer Service Representative

Commercial Lines Account Manager-Remote (40458)

Outside Sales Representative

Physical Therapy Assistant (Journey Travel) - PTA

Field Service Mechanic

Occupational Therapy Assistant (Journey Travel) - COTA

Team Member

Facilities Support (Commercial)

I want to receive the latest job alert for member services representative in pittsfield ma

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