Top 3261 Liaison Jobs in Placentia, Ca

Customer Service Operations Supervisor
Giggle Fiber, LLC —Monrovia, CA
- $70,000 a year
- Full-time
- Microsoft Excel
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
Program Director
CBEM LLC —Santa Ana, CA
- $97,652.92 a year
- Experience working with individuals with developmental disabilities
- 3 years
- Psychology
- Health insurance
- Dental insurance
Quick Apply
Project Manager
Liquipel —Irvine, CA
- $90,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
HR Generalist
Financial Statement Services, Inc —Santa Ana, CA
- $72,800 - $83,200 a year
- Full-time
- Spanish
- Writing skills
- English
- Paid holidays
- Health insurance
Quick Apply
10d
Community Liaison Director PHP
College Hospital —Santa Ana, CA
- $72,000 - $79,200 a year
- Full-time
- Spanish
- English
- Outpatient experience
- Health insurance
- Dental insurance
Quick Apply
Customer Relations Specialist
OCTA —Orange, CA
- $31.39 - $43.18 an hour
- Full-time
- Spanish
- Mid-level
- 3 years
Management Assistant I - Anaheim Convention Center
City of Anaheim, CA —Anaheim, CA
- $70,905 - $106,357 a year
- Full-time
- Background check
- Writing skills
- English
- Health insurance
- Dental insurance
13d
Marketing Project Coordinator
Associated Students, Inc., California State University Fullerton —Fullerton, CA
- $31.25 - $36.06 an hour
- Full-time
- Marketing
- Customer service
- Mid-level
Hospice Liaison
Bristol Hospice —Costa Mesa, CA
- $90,000 - $120,000 a year
- Weekends as needed
- Hospital
- Mid-level
- Driving
- Mileage reimbursement
- Health savings account
Quick Apply
Community Management Associate
Irvine Campus Housing Authority (ICHA) —Irvine, CA
- $70,304 - $90,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Schematics
- 403(b) matching
- Paid holidays
Quick Apply
Executive Assistant
Lyon Living —Newport Beach, CA
- $90,000 - $100,000 a year
- Overtime
- Background check
- 6 years
- Microsoft Outlook
- Health savings account
- Health insurance
Program Management Manager
Emerald Technologies —Brea, CA
- $118,000 - $125,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- Contracts
- Health savings account
- Health insurance
Quick Apply
Maitre d'
The Ranch Restaurant and Saloon —Anaheim, CA
- $70,304 a year
- Full-time
- Team management
- In-person
- 4 years
- Health insurance
- Dental insurance
Quick Apply
Senior Director, Philanthropy Patient Liaison Program
City of Hope —Irvine, CA
- $60.32 - $100.73 an hour
- Full-time
- Marketing
- HIPAA
- 3 years
12d
Office Specialist Senior, Contracts Admin & Mtls Mgmt
OCTA —Orange, CA
- $29.89 - $41.13 an hour
- Full-time
- Office
- High school diploma or GED
- Continuous improvement
Community Liaison - Home Health/Hospice
Salus Hospice - Orange County —Brea, CA
- $100,000 - $110,000 a year
- Full-time
- Mid-level
- Home Health
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
2d
Case Manager - Rare Disease- TEPEZZA - West Coast Remote
Amgen —Los Angeles, CA
- $81,851.60 - $110,740.40 a year
- Remote
- HIPAA
- Mid-level
- Master's degree
- Disability insurance
- Health insurance
5d
Admissions and Records Coordinator
Rio Hondo College —Whittier, CA
- $7,747.98 - $9,914.07 a month
- Online Application
- Microsoft Excel
- Microsoft Outlook
- High school
11d
Senior Events Manager
Marriott International, Inc —Anaheim, CA
- $85,000 - $109,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Recreation Coordinator
City of Cypress, CA —Cypress, CA
- $68,556 - $83,304 a year
- Online Application
- CPR Certification
- Mid-level
- Bachelor's degree

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liaison jobs near placentia, ca

Customer Service Operations Supervisor

Giggle Fiber, LLC
Monrovia, CA

Quick Apply

Job Details

Full-time
$70,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Performance reviews
Customer communication
Microsoft Excel
Operations management
Spreadsheets
English
Frontline customer support management
Team development
Supervising experience
Leading team collaboration initiatives
Telecommunication
Productivity software
Call center management
Team motivation (leadership skill)
Technical Proficiency

Full Job Description

Position: Customer Service Operations Supervisor

About: Giggle Fiber

Giggle Fiber, based in Monrovia, CA, is an Internet Service Provider (ISP) offering high-speed fiber and coax services to residents and businesses in the San Gabriel Valley. Our customers are our top priority, and we are proud of our excellent reviews on Yelp.

This is an onsite, full-time position located at our corporate office in Monrovia, CA. The role offers a base salary plus sales commission and health benefits.

Job Summary:

The Customer Service & Operations Supervisor is responsible for overseeing the customer service experience and operational goals for all Giggle Fiber products and services. You will lead and manage a team of Customer Service Representatives and Lobby Representatives, ensuring our customers receive the highest quality support.

Core Responsibilities:

Lead Customer Service: Oversee the team's exceptional customer service across all platforms, including maintaining an active and positive social media presence, and providing excellent support via telephone, chat and email.
Team Leadership: Supervise, motivate, and assess a team of Customer Service and Lobby Representatives.
Quality Assurance: Monitor and evaluate calls to ensure our quality standards are met. Conduct regular quality coaching sessions with team members to ensure customer interactions are efficient and effective.
Operational Management: Maintain and update call center policies and procedures. Oversee our storefront operations, including processing checks and managing the cash register.
Issue Resolution: Serve as a key liaison to other departments, including Dispatch, NOC, Sales, and Tech Ops, to resolve customer escalations.
Reporting: Process weekly and monthly reports and provide regular updates on team progress and performance to management.
Support Special Projects: Participate in and support various projects and initiatives as assigned by management to advance department and company goals.

Required Qualifications:

Leadership: Proven ability to lead and motivate staff with minimal oversight.
Communication: Excellent written and verbal communication skills in English.
Adaptability: A quick learner who can adapt to a fast-paced and changing business environment.
Technical Skills: Proficient in the Microsoft Office Suite with a high level of expertise in Microsoft Excel.
Problem-Solving: Strong initiative and a sense of urgency to follow through on tasks until completion.

Experience:

5–7 years of experience in a comprehensive call center operation.
2–3 years in a supervisor or manager role.
Experience working in a cable or telecom call center is preferred.
Expanded knowledge of cable or telecom products and services is preferred.
Education: A Bachelor’s degree is preferred, or an equivalent combination of education and experience.

Additional Details:

Job Type: Full-time, Onsite.
Sales and other commissions available.
Schedule: Monday to Friday, with weekend availability as needed.
Location: Monrovia, CA 91016. Reliable commute or plans to relocate are required.

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

liaison jobs in placentia, ca

Customer Service Operations Supervisor

Program Director

Project Manager

HR Generalist

Community Liaison Director PHP

Customer Relations Specialist

Management Assistant I - Anaheim Convention Center

Marketing Project Coordinator

Hospice Liaison

Community Management Associate

Executive Assistant

Program Management Manager

Maitre d'

Senior Director, Philanthropy Patient Liaison Program

Office Specialist Senior, Contracts Admin & Mtls Mgmt

Community Liaison - Home Health/Hospice

Case Manager - Rare Disease- TEPEZZA - West Coast Remote

Admissions and Records Coordinator

Senior Events Manager

Recreation Coordinator

I want to receive the latest job alert for liaison in placentia, ca

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