Top 48 Service desk Jobs in Placerville Ca

IT Field Service Help Desk Technician
HCL Technologies Limited - Business Services —Folsom, CA
- $42,000 - $68,000 a year
- Email
- 5 years
- Microsoft Office
- Programmable logic controllers
- AD&D insurance
- Paid holidays
Quick Apply
Medical Receptionist
VISTA COMPLETE CARE —Auburn, CA
- From $21 an hour
- Full-time
- Bilingual
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Front Desk Receptionist
Koby Pest Control —Placerville, CA
- $18 - $20 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
1d
Associate Service Desk Technician
Mother Lode Holding Co. —Roseville, CA
- $20.31 - $27.09 an hour
- Full-time
- Organizational skills
- Fair chance
- 1 year
- Employee stock purchase plan
- Health insurance
Quick Apply
15h
Front Desk Assistant
Ciela Senior Living —Pacific, CA
- Full-time
- Serving
- CPR Certification
- Current TB test
- Wellness program
Medical Receptionist/Front Desk
Folsom Dermatology —Folsom, CA
- $18 - $23 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
5d
Dental Front Desk Receptionist
Summit Dental Practice —Folsom, CA
- Email
- Dental office
- No experience needed
- High school diploma or GED
- Paid training
- Paid time off
Quick Apply
12d
Help Desk Specialist
ea consulting —Folsom, CA
- Email
- English
- Mid-level
- 2 years
Implementation Support Analyst - CARES
Cinnovx —Folsom, CA
- $45 - $55 an hour
- Full-time
- Spanish
- Mid-level
- Office
Patient Access Coordinator
Hanger, Inc. —Roseville, CA
- $23 - $25 an hour
- Computer literacy
- Administrative experience
- High school diploma or GED
Quick Apply
8d
Front Desk Agent
Holiday Inn Express & Suites —Roseville, CA
- From $19 an hour
- Weekends as needed
- Microsoft Word
- Basic math
- Hotel
- Health insurance
- 401(k)
Quick Apply
Associate Help Desk Analyst, Title & Escrow Support
Mother Lode Holding Co. —Roseville, CA
- $20.31 - $27.09 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Organizational skills
- Employee stock purchase plan
- Health insurance
Quick Apply
6d
Concierge - On Call - Overnight
Revel Communities (CA), Inc. —Folsom, CA
- $18 - $21 an hour
- Weekends as needed
- Residential
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
Night Auditor
Courtyard Folsom —Folsom, CA
- $17.00 - $18.25 an hour
- Overnight shift
- Computer literacy
- Mid-level
- Hotel
- Employee discount
Front Desk Agent
Hilton Garden Inn Roseville —Roseville, CA
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Guest Services Coordinator
Sun, Inc. —Plymouth, CA
- $17.50 an hour
- Full-time
- Computer literacy
- Mid-level
- Administrative experience
- Paid jury duty
- Paid parental leave
14d
Front Desk Representative - FLOAT
TRAVIS LOIDOLT DO INC —Folsom, CA
- $20.00 - $22.50 an hour
- Full-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Front Desk Coordinator - Auburn, CA
The Joint Chiropractic —Auburn, CA
- $17 - $26 an hour
- Part-time
- Sales
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Front Desk Receptionist and Administrative Assistant
PACIFIC COAST PROPERTIES —Roseville, CA
- $20 - $22 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
Quick Apply
8d
DESKTOP SUPPORT ANALYST
American Pacific Mortgage —Roseville, CA
- $27 - $35 an hour
- Full-time
- Mid-level
- Office
- Windows

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service desk jobs near placerville ca

IT Field Service Help Desk Technician

HCL Technologies Limited - Business Services -
Folsom, CA

Quick Apply

Job Details

Full-time
$42,000 - $68,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Data center experience
Cloud infrastructure
Data storage
Hardware maintenance
Software installation
Microsoft Office
Network infrastructure
Virtualization tools
Barcode scanners
Programmable logic controllers
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Computer networking
Server virtualization
Networking equipment (troubleshooting support)
Supervisory control and data acquisition (SCADA)
macOS
IT
Problem management
Industrial networks
Desktop administration
Field engineering
Operating system installation
Ticketing system technical support

Full Job Description

Role Purpose:

Provide dedicated on-site IT/OT support, ensuring seamless operations, rapid incident resolution, and proactive maintenance at sites. Act as the primary point of contact for all local IT/OT issues and coordinate with remote teams for escalations.

Responsibilities :-

Incident Management & Resolution:

Act as Site SPOC for critical incidents (P1/P2) and coordinate with the Critical Incident Manager.
Perform triage and assignment of site alerts/incidents.
Provide hands-and-eyes support for break-fix issues that cannot be resolved remotely.
Adhering to SLAs agreed in the Scope
ITIL Processes awareness and adhering to ITIL process workflow.

Site Operations & Preventive Maintenance:

Conduct daily site walkthroughs and routine checks.
Maintain site-specific knowledge base and update manuals.
Performs routine maintenance and preventive checks to ensure the health of critical IT systems
Assist in planned change management activities requiring on-site presence.

Collaboration & Communication:

Bridge between L2/L3 support teams and business stakeholders.
Engage and escalate IT issues impacting business operations.
Coordinate and shadow dispatch engineers during work completion.

Reporting to the Track Lead / Team Lead at Site
Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to
resolve those problems
Troubleshooting technical issues
Attends operations related meetings.
Site review & meetings with site SPOC.
Meetings with vendors, OEMs on open actions
Project support meetings

Required Skills / Qualifications:

Minimum 5-7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer
Strong Microsoft Operating System installation (Win10 / Win11 / MAC OS X) and troubleshooting skills.
Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices
Familiarity of IT-OT systems (SCADA, PLC, HMI), industrial networking, Windows-based engineering workstations.
ServiceNow for SLA tracking and ticket management.
Good knowledge in handling RF scanners, industry level label printers (Zebra, etc)
Hands on experience in handling Data centre hardware.
Good knowledge on Virtualization, Network, Storage servers, backups, VMs, and Cloud technology.
Strong Customer service skills
Able to handle unforeseen situations.
Knowledge on ITIL Ticketing tools such as ServiceNow, BMC remedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets.

Additional Responsibility

Might need to travel to other sites based on demand and requirements.
On-call requirement for P1/Urgent issues outside regular support hours (local business hours).
Handle operations and customer requirements as per process and agreed SOW.
Possible rotational shifts.

Soft Skills

Excellent communication and conversation skills (Verbal and Written)
Coordination with HCL internal teams, stakeholders, and vendors
Good documentation skills
Good working knowledge of MS OFFICE
Should have a great customer handling skill
Can drive HCL’s value and its methodology
Ability to adjust to evolving processes

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Pay: $42,000.00 - $68,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: On the road

Quick Apply

Refine Your Search

service desk jobs in placerville ca

IT Field Service Help Desk Technician

Medical Receptionist

Front Desk Receptionist

Associate Service Desk Technician

Front Desk Assistant

Medical Receptionist/Front Desk

Dental Front Desk Receptionist

Help Desk Specialist

Implementation Support Analyst - CARES

Patient Access Coordinator

Front Desk Agent

Associate Help Desk Analyst, Title & Escrow Support

Concierge - On Call - Overnight

Night Auditor

Front Desk Agent

Guest Services Coordinator

Front Desk Representative - FLOAT

Front Desk Coordinator - Auburn, CA

Front Desk Receptionist and Administrative Assistant

DESKTOP SUPPORT ANALYST

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