Top 58 Guest service agent Jobs in Plano, Il

Guest services Agent for Boutique Hotel
The Montcler Hotel, Redberri Luxury Collection —Sandwich, IL
- $15.50 - $17.00 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Paid time off
- Employee discount
Quick Apply
9d
Customer Care AI Program Lead
Ulta Beauty, Inc. —Bolingbrook, IL
- $79,900 - $106,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Fair chance
- Senior level
- Dental insurance
- Paid time off
Front Desk Agent (Part-Time) - Hotel Indigo Naperville Riverwalk
Hotel Indigo —Naperville, IL
- $18 an hour
- Part-time
- Sales
- Computer literacy
- Basic math
- Free parking
Call Center Agent
Sky Zone Aurora —Aurora, IL
- $15 - $18 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- US work authorization
- Employee discount
- Flexible schedule
Quick Apply
3d
Front Desk Agent - PT
Courtyard by Marriott Chicago St. Charles —Saint Charles, IL
- $16 - $19 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Guest Services Agent
Fairfield Inn South Joliet —Joliet, IL
- $16.00 - $16.50 an hour
- Computer literacy
- Hotel
- High school diploma or GED
- Flexible schedule
7d
Guest Services Agent - Part Time
Q Center —Saint Charles, IL
- $18 an hour
- Part-time
- Microsoft Excel
- High school diploma or GED
- Ability to stand for extended periods
- Paid time off
- 401(k) matching
Quick Apply
Hotel Guest Service Rep
Hampton Inn & Suites —Minooka, IL
- $15.75 - $18.75 an hour
- Part-time
- Hotel
- Ability to lift 50 pounds
- Computer skills
- Paid training
- Dental insurance
Quick Apply
Agent Front Desk (Full-Time) - Hotel Indigo Naperville Riverwalk
Hotel Indigo —Naperville, IL
- $18 an hour
- Full-time
- Computer literacy
- Basic math
- Hotel
- Free parking
- Health insurance
13d
Front Desk Agent
Fairfield Inn & Suites Naperville Chicago - 1820 Abriter Ct, Naperville, IL 60563 —Naperville, IL
- $17 - $18 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Health insurance
Quick Apply
10d
Front Desk Agent
Marriott International, Inc —Naperville, IL
- $16.00 - $16.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
14d
Budtender
Ivy Hall —Bolingbrook, IL
- $18 - $20 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Merchandising
Quick Apply
Leasing Associate
RPM Living —Naperville, IL
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
12d
Guest Service Agent
Red Roof Inn & Suites Dekalb —DeKalb, IL
- $15 an hour
- Part-time
- Hotel
- Entry level
- Commuter assistance
- 401(k) matching
Quick Apply
Front Desk Sales Associate
PCRK Group —North Aurora, IL
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Homewood Suites by Hilton Aurora —Aurora, IL
- $17 - $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Cleaning
- Health insurance
- Dental insurance
Quick Apply
Front Desk Sales Associate
Massage Envy —Naperville, IL
- Full-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Sales Associate
Little Green Apple Hallmark —Oswego, IL
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Merchandising
Quick Apply
Weekend Night Auditor
Homewood Suites by Hilton Aurora —Aurora, IL
- $18 - $19 an hour
- 8 hour shift
- Writing skills
- Hotel
- High school diploma or GED
- On-the-job training
- Employee discount
Quick Apply
Guest Service Agent - Full Time
Hampton Inn Chicago/Naperville —Naperville, IL
- $17 an hour
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
2d

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guest service agent jobs near plano, il

Guest services Agent for Boutique Hotel

The Montcler Hotel, Redberri Luxury Collection
Sandwich, IL

Quick Apply

Job Details

Part-time | Full-time
$15.50 - $17.00 an hour
9 days ago

Benefits

Paid time off
Employee discount
Flexible schedule

Qualifications

Boutique hotel experience
Resort experience
Multilingual
Phone communication
Night audit
Hotel emergency procedures
Property management systems (PMS)
Motel experience
Hospitality online booking platforms
OPERA
Hotel safety procedures
Client interaction via phone calls

Full Job Description

Job Overview

Join our vibrant boutique hotel team as a Guest Services Agent, where your enthusiasm and dedication will create memorable experiences for our guests. In this dynamic role, you will be the welcoming face of our property, ensuring every guest feels valued, comfortable, and well-cared-for from check-in to check-out. Your exceptional customer service skills and hospitality expertise will help foster a warm, inviting atmosphere that keeps guests returning time and again. Exciting opportunity to develop your hospitality management skills while delivering outstanding guest relations in a lively, boutique setting.

Duties

Greet guests warmly upon arrival, providing a friendly and professional check-in experience
Manage guest inquiries via phone and in person with clear, courteous communication using proper phone etiquette
Handle reservations efficiently through hospitality reservation systems or property management systems (PMS)
Assist guests with their needs, including room changes, special requests, and local recommendations to enhance their stay
Coordinate with housekeeping and maintenance teams to ensure guest rooms and facilities meet high standards of cleanliness and comfort
Respond promptly to guest concerns or complaints, applying customer service problem-solving skills to resolve issues effectively
Conduct night audits when required, balancing accounts and ensuring accurate financial records for the hotel’s daily operations

Requirements

Proven experience in hospitality management or front desk roles within hotels or resorts
Strong knowledge of hotel management systems such as OPERA or similar property management software (PMS)
Multilingual or bilingual abilities are highly desirable to serve diverse guests effectively
Excellent customer service skills with a focus on guest relations and personalized service delivery
Familiarity with hotel emergency procedures and safety protocols to ensure guest safety at all times
Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining professionalism
Exceptional phone communication skills and proper phone etiquette for client communication
Previous experience working in resort environments or boutique hotels is preferred but not required

We are committed to creating an inclusive environment where every team member can thrive. If you’re passionate about hospitality, eager to deliver exceptional guest experiences, and ready to grow your career in a lively boutique setting, we want to hear from you!

Pay: $15.50 - $17.00 per hour

Benefits:

Employee discount
Flexible schedule
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in plano, il

Guest services Agent for Boutique Hotel

Customer Care AI Program Lead

Front Desk Agent (Part-Time) - Hotel Indigo Naperville Riverwalk

Call Center Agent

Front Desk Agent - PT

Guest Services Agent

Guest Services Agent - Part Time

Hotel Guest Service Rep

Agent Front Desk (Full-Time) - Hotel Indigo Naperville Riverwalk

Front Desk Agent

Front Desk Agent

Budtender

Leasing Associate

Guest Service Agent

Front Desk Sales Associate

Front Desk Agent

Front Desk Sales Associate

Sales Associate

Weekend Night Auditor

Guest Service Agent - Full Time

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