Top 881 Service manager Jobs in Plano, Tx

Service Delivery Manager
Computacenter —Plano, TX
- $135,000 - $165,000 a year
- 5 years
- Bachelor's degree
- Travel
Customer Service Operations Manager
Samsung —Plano, TX
- Full-time
- 8 years
- Bachelor's degree
- Senior level
- Wellness program
- Health insurance
14d
Associate Service Manager
Tesla —Plano, TX
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Senior Client Service Manager Fire Systems
Siemens —Dallas, TX
- $82,538 - $141,494 a year
- Full-time
- 5 years
- Office
- High school diploma or GED
Senior Service Delivery Manager
Fujitsu —Richardson, TX
- $136,920 - $176,040 a year
- Azure
- Computer Science
- 11+ years
- 401(k)
Program Manager - Remote Dallas, TX
CBRE —Dallas, TX
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Basic math
11d
Service Operations Manager
Good Faith Energy —Addison, TX
- From $90,000 a year
- Full-time
- Residential
- Quality control
- Travel
- Health savings account
- Health insurance
Quick Apply
Nurse Manager- Emergency Services
Rang Technologies Inc. —Dallas, TX
- From $51 an hour
- Full-time
- Nursing
- RN License
- PALS Certification
- Free parking
- Health insurance
Quick Apply
5d
Automotive Service Manager
Huffines —Plano, TX
- Dealership
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Assistant Service Manager
Hilltop Residential —Frisco, TX
- $25 - $27 an hour
- Weekends as needed
- Residential
- Driver's License
- Apartments
- Disability insurance
- Health insurance
Quick Apply
Automotive Experienced Ford/Lincoln Service Advisor
WESTWAY FORD —Irving, TX
- $3,000 - $15,000 a month
- Full-time
- Background check
- Dealership
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
HVAC Service Manager
Total Air and Heat —Plano, TX
- $70,000 - $110,000 a year
- Full-time
- Background check
- Clean driving record
- Management
- Paid holidays
- Health insurance
Quick Apply
Genesis Automotive Service Manager
Huffines —Plano, TX
- Clean driving record
- Dealership
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Assistant Service Manager - Merritt McGowan Manor
Carleton Living —McKinney, TX
- Full-time
- Carpentry
- Sanitation
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
LEAD Field Service Technician - Dallas
Johnson Equipment Company —Farmers Branch, TX
- Full-time
- Background check
- Clean driving record
- Schematics
- Health insurance
- Dental insurance
Quick Apply
Manager Pastoral Services
Baylor Scott & White Health —Frisco, TX
- Management
- Writing skills
- Master's degree
- Health insurance
- Tuition reimbursement
11d
Commercial Electrical Service Manager
LumaNation —Frisco, TX
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Residential
- 8 years
- Supervising experience
- Profit sharing
- Paid parental leave
Quick Apply
HVAC Technician
Texas Ace Heating & Air —Dallas-Fort Worth, TX
- From $60,000 a year
- Overtime
- Background check
- Clean driving record
- Pass drug screening
- Fuel card
- AD&D insurance
Quick Apply
Relationship Specialist
AFC —Frisco, TX
- $70,000 - $75,000 a year
- Hybrid work
- Bilingual
- Google Workspace
- Mid-level
- Paid parental leave
- Health savings account
Field Construction Service Manager
Advantage Technical —Dallas, TX
- $125,000 a year
- Full-time
- Management
- Construction site
- 5 years
- Health savings account
- AD&D insurance
Quick Apply

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service manager jobs near plano, tx

Service Delivery Manager

Computacenter -
Plano, TX

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Job Details

$135,000 - $165,000 a year

Qualifications

Data Center Operations
Customer communication
Data center experience
Customer relationship building
Project management experience in technology
Process optimization
Process design
Managing IT teams
Incident Escalation
IT infrastructure
Client management
Productivity software
Process improvement planning
Business operations
Lean management
Managing business operations budgets
Escalation handling
Project stakeholder communication
Stakeholder relationship building
Organizational budget management
Stakeholder management

Full Job Description

About the role
As a Service Delivery Manager, you will ensure the seamless delivery of various service streams to both internal business partners as well as external customers. The Service Delivery Manager will be responsible for analyzing, improving, and developing process & procedures to enable highly reliable and efficient operations and quality of service.

This role requires 85% travel.

Annual salary range: $135K - $165K USD

What you’ll be doing

Managing customer escalations and providing executive-level reporting to ensure customers are kept informed during major incidents and outages.
Maintaining high performance levels for service-related processes and implementing improvement activities wherever necessary.
Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews.
Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.
Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.
Collaborating across multiple teams to drive efficiencies both up and down stream within the lifecycle of a project.
Providing and presenting accurate and regular reports on performance of the service delivery.

What you have

Proven track record of effectively managing budgets
Demonstrated expertise in managing operations and technical resources
Extensive experience in delivering high-quality services within a datacenter environment
Strong background in process engineering
Successfully led and managed large teams, ensuring seamless shift coverage
In-depth understanding and practical application of Lean principles
Exceptional client-facing and stakeholder management skills, with a proven track record of building relationships at senior levels (e.g., CIO, CTO, Director).
Demonstrated experience handling high-pressure situations, including escalations, critical incidents, and managing customer expectations under challenging circumstances.
Bachelor’s degree or equivalent job experience.
5 years of experience working within a project management practice.
Operational ability in a diverse, large-scale environment.
Knowledge of escalation procedures, incident management, and other disciplines related to service delivery.
Experience with Microsoft Office Suite
Legal authorization to work in the United States.

Bonus points

Experience with Smartsheets.
Experience with ServiceNow.
Project management or IT certification

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us

Apply Now

Refine Your Search

service manager jobs in plano, tx

Service Delivery Manager

Customer Service Operations Manager

Associate Service Manager

Senior Client Service Manager Fire Systems

Senior Service Delivery Manager

Program Manager - Remote Dallas, TX

Service Operations Manager

Nurse Manager- Emergency Services

Automotive Service Manager

Assistant Service Manager

Automotive Experienced Ford/Lincoln Service Advisor

HVAC Service Manager

Genesis Automotive Service Manager

Assistant Service Manager - Merritt McGowan Manor

LEAD Field Service Technician - Dallas

Manager Pastoral Services

Commercial Electrical Service Manager

HVAC Technician

Relationship Specialist

Field Construction Service Manager

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