Top 117 Customer care coordinator Jobs in Plano Tx

Patient Intake Coordinator
Texas Oncology —Richardson, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Surgery
2d
Senior Clinical Administrative Coordinator
Optum —Dallas, TX
- $20 - $36 an hour
- 8 hour shift
- Remote
- 18 years or older
- Pass drug screening
- Research
- Paid training
- On-the-job training
4d
Med Spa Front Desk & Client Experience Coordinator
Glowy MedSpa —Murphy, TX
- $15 - $18 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
Medical Office Receptionist
LifeStance Health —Frisco, TX
- From $21 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
3d
Client Care Administrator
SkinSpirit —Dallas, TX
- $20 - $28 an hour
- Full-time
- Microsoft Outlook
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Scheduler
Texas Endoscopy (Plano Endo-East) (12920) —Plano, TX
- Full-time
- High school diploma or GED
- Organizational skills
- Computer skills
- Health savings account
- AD&D insurance
Intake Coordinator - Frisco, TX
Local Infusion —Frisco, TX
- $24 - $25 an hour
- Full-time
- Current TB test
- Customer service
- BLS Certification
- Paid parental leave
- Disability insurance
Quick Apply
Dental Front Desk Coordinator – Private Practice
Parkway Dental Care —Garland, TX
- $17 - $22 an hour
- Full-time
- Background check
- Private practice
- Spanish
- Paid training
- Dental insurance
Quick Apply
Customer Engagement Advocate
Lantern —Dallas, TX
- $20 - $24 an hour
- Full-time
- Spanish
- Surgery
- Sales
- Paid training
- Paid parental leave
Front Office Coordinator, Part-Time - Dallas (Richardson), TX
Athletico Physical Therapy —Dallas, TX
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Employee assistance program
- Employee discount
Pediatric Chiropractic Patient Care Coordinator & Personal Assistant
Dr. Keila Nichols, D.C. —Plano, TX
- $18 - $19 an hour
- Full-time
- Private practice
- Writing skills
- Administrative experience
Quick Apply
8d
Therapy Client Care Coordinator
Angels of Care Pediatric Home Health —Dallas, TX
- $18 - $22 an hour
- Full-time
- Home Health
- Pediatrics
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Front Office Coordinator - Prosper, TX
Athletico Physical Therapy —Prosper, TX
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
2d
Patient Relations Assistant
US Veterans Health Administration —Dallas, TX
- $44,285 - $57,571 a year
- Online Application
- Background check
- Clean driving record
- Psychiatry
4d
Patient Access Coordinator
PT Solutions Physical Therapy —Plano, TX
- $19 - $22 an hour
- Full-time
- Background check
- HIPAA
- High school diploma or GED
- Paid time off
Quick Apply
Acute Clearance Specialist - Intake Coordinator - Remote
Soleo Health Inc —Frisco, TX
- $23 - $27 an hour
- Urgently hiring
- Remote
- Microsoft Word
- HIPAA
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Patient Scheduling Coordinator
Star Sleep, LLC —Frisco, TX
- $19 - $22 an hour
- Full-time
- In person
- Bilingual
- In-person
- Entry level
Quick Apply
3d
New Patient & Intake Representative – Medical Front Office
Bliss Speech and Hearing Services, Inc. —Dallas, TX
- $40,000 - $45,000 a year
- Full-time
- HIPAA
- Administrative experience
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Service Coordinator, Mobile Service Team (BR710/SPEY/TAY/AE3007)
StandardAero —Dallas, TX
- Mid-level
- High school diploma or GED
- Mentoring
- AD&D insurance
- Disability insurance
10d
Dental Insurance/Treatment Coordinator 3+ yrs.
Dali Dental P.A. —Plano, TX
- $20 - $27 an hour
- Full-time
- Dental office
- Medical office experience
- HIPAA
- Dental insurance
Quick Apply
10d

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Patient Intake Coordinator

Texas Oncology -
Richardson, TX

Apply Now

Job Details

Full-time
2 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
Medical insurance coverage verification
High school diploma or GED
Microsoft Teams
Medical terminology

Full Job Description

Overview:

The US Oncology Network is looking for a Patient Intake Coordinator to join our team at Texas Oncology. This full-time position will support the New Patient Intake Surgery Department at our 3001 E. President George Bush Highway Suite 100 location in Richardson, Texas. Typical work week is Monday through Friday, 8:30a- 5:00p.

As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

What does the Patient Intake Coordinator do?

Under direct supervision, responsible for new patient coordination activities that may include account and insurance registration and scheduling of new patients for exams and procedures. Maintains patient records, prepares forms, verifies information, and resolves routine and non-routine problems. Follows standard procedures and pre-established guidelines to complete tasks. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology’s Shared Values.

Responsibilities:

Essential Duties and Responsibilities:

Effectively oversee and manage the continuum of the new patient referral process within department standards.
Provides strong customer service to patients and internal and external stakeholders as the clinic’s first point of contact.
Independently assesses patient needs to prioritize and triage referrals.
Answers phone calls, takes messages and responds to routine patient, physician, and client inquiries.
Proactively follows-up on missing medical records and test results from referring providers.
Obtains patient demographic, insurance, referral, and other pre-visit required information.
Verifies and registers patient accounts in the practice management system.
Facilitates insurance benefit and eligibility investigations.
Provides patients with appointment details such as time, location, directions, and instructions to patients.
Distributes appropriate medical forms to the patient for completion prior to initial visit.
Maintains and updates physician schedules ensuring that patients are scheduled appropriately.
Works in conjunction with the clinical team to accommodate scheduling requests.
Accurately documents/updates patient records in designated systems to ensure all parties have accurate information.
Provides support and information to providers to problem solve and manage complex administrative issues.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Other duties as requested or assigned.

Qualifications:

Minimum Qualifications:

High School diploma or equivalent required.
Two (2) years revenue cycle and/or patient access experience in healthcare preferred with progressive responsibility or equivalent combination of education and work experience.
Knowledge of multiple PMS and EHR platforms preferred.
Experience with Microsoft Office Products (Outlook, Word, Teams, and Excel) required.
Proficiency with medical terminology and insurance benefits and eligibility verification.
Must successfully complete required onboarding courses and on-demand training within 45 days of occupying position.

Competencies:

Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; accesses and uses other expert resources when appropriate.
Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.
Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.
Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

Work Environment:

This is a hybrid position. The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment. Work will involve in-person and virtual interaction with co-workers and management and/or clients. Work may require minimal travel by air or automobile to office sites.

Apply Now

Refine Your Search

customer care coordinator jobs in plano tx

Patient Intake Coordinator

Senior Clinical Administrative Coordinator

Med Spa Front Desk & Client Experience Coordinator

Medical Office Receptionist

Client Care Administrator

Scheduler

Intake Coordinator - Frisco, TX

Dental Front Desk Coordinator – Private Practice

Customer Engagement Advocate

Front Office Coordinator, Part-Time - Dallas (Richardson), TX

Pediatric Chiropractic Patient Care Coordinator & Personal Assistant

Therapy Client Care Coordinator

Front Office Coordinator - Prosper, TX

Patient Relations Assistant

Patient Access Coordinator

Acute Clearance Specialist - Intake Coordinator - Remote

Patient Scheduling Coordinator

New Patient & Intake Representative – Medical Front Office

Service Coordinator, Mobile Service Team (BR710/SPEY/TAY/AE3007)

Dental Insurance/Treatment Coordinator 3+ yrs.

I want to receive the latest job alert for customer care coordinator in plano tx

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