Top 456 It technician Jobs in Plano Tx

IT Support Specialist II (Tier 2)
Stonegate Senior Living —Lewisville, TX
- Full-time
- Computer Science
- HIPAA
- Mid-level
Quick Apply
9d
Technical Support Engineer III- Symitar Client Services Engineering (HTML/JavaScript)
Jack Henry & Associates —Allen, TX
- $66,500 - $80,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- JavaScript
Entry Level Customer Training Specialist – Traveling
Reynolds and Reynolds —Dallas-Fort Worth, TX
- $50,000 - $55,000 a year
- Full-time
- Dealership
- Driver's License
- Bachelor's degree
- Health savings account
- Paid holidays
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1d
Help Desk Technician
BEAR Technologies Corporation —Plano, TX
- $25 - $30 an hour
- Full-time
- 5 years
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
IT Desktop Support
Symphony Risk Solutions LLC —Richardson, TX
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Disability insurance
- Health insurance
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3d
Level 1 Help Desk Technician
Cyberlocke, LLC —Plano, TX
- $14 - $19 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Experience equivalent to degree accepted
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IT Technician (Tier 1)
Cantex Continuing Care Network —Carrollton, TX
- Full-time
- Mid-level
- Office
- Windows
- Continuing education credits
- Health insurance
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IT Support Specialist- Tier I (Weekend)
Edge Communications —Plano, TX
- $22 - $24 an hour
- Full-time
- Office
- Entry level
- Disability insurance
- Health insurance
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Support Engineer, IT
Houlihan Lokey —Dallas, TX
- $87,000 - $110,000 a year
- Full-time
- 6 years
- Bachelor of Science
- Mid-level
IT Support Specialist
Ed Bell Construction Company —Dallas, TX
- $25 - $35 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Data Center NOC Technician 1 (Overnight Shift)
Global IP Networks —Plano, TX
- $23 - $30 an hour
- Overnight shift
- Mid-level
- Office
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
22h
IT Help Desk Support - Part Time
PEROT MUSEUM OF NATURE AND SCIENCE —Dallas, TX
- Part-time
- Computer literacy
- Windows
- 1 year
7d
Desktop Support Analyst - Irving, Texas (Hybrid)
Reprise Financial —Irving, TX
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Office
- Paid parental leave
- Health savings account
Quick Apply
9d
IT Support Specialist- Green Brick Partners
Green Brick Partners —Plano, TX
- 8 hour shift
- Remote
- Ability to walk for extended periods
- Research
- Mid-level
- Health insurance
- 401(k) matching
IT Support Specialist
GoodLeap —Plano, TX
- $58,400 - $67,700 a year
- Full-time
- Mid-level
- Windows
- 3 years
15h
End User Support Technician
Intersoftkk, Inc. —Plano, TX
- Up to $48,000 a month
- Full-time
- Mid-level
- Windows
- Analysis skills
Quick Apply
IT Support Specialist II
Perry Homes —Plano, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Computer Technician
Lake Dallas Independent School —Lake Dallas, TX
- $22.79 - $30.97 an hour
- Full-time
- Heavy lifting
- Mid-level
- High school diploma or GED
Senior Desktop Support Technician
Cain Watters & Associates, LLC —Frisco, TX
- $31 - $40 an hour
- Weekends as needed
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Health savings account
Quick Apply
LAN Support Technician II
UNICOM ENGINEERING INC —Plano, TX
- $55,000 - $61,000 a year
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply

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it technician jobs near plano tx

IT Support Specialist II (Tier 2)

Stonegate Senior Living -
Lewisville, TX

Quick Apply

Job Details

Full-time
9 days ago

Qualifications

Desktop computer repair
Endpoint Security
Cloud identity and access management (IAM)
Network troubleshooting
Mobile device support
IT user and group management
Technical documentation
Laptop (troubleshooting support)
Microsoft Exchange
Application deployment
Public Cloud
High school diploma or GED
Email configuration (technical support)
Cloud service support
Desktop (troubleshooting support)
Computer management
Remote access software
Azure AD
Customer support ticket management
MFA
UEM
System deployment
Access control management
VPN management
Desktop administration
Intune
IT department experience
Ticketing system technical support

Full Job Description

IT Support Specialist II (Tier 2)

StoneGate Senior Living

Lewisville, TX

StoneGate Senior Living in Lewisville, TX is seeking a knowledgeable and customer-focused IT Support Specialist II (Tier 2) to join our IT team. This position serves as the primary escalation point for Tier 1 support and is responsible for troubleshooting and resolving advanced technical issues across our cloud-based environment.

The ideal candidate will have experience supporting Microsoft 365, Microsoft Entra ID, Microsoft Intune, Azure services, and Google device administration. This role requires strong technical troubleshooting skills, excellent customer service, and the ability to succeed in a fast-paced healthcare environment.

Key Responsibilities:

Provide Tier 2 technical support and resolve escalated incidents from the Service Desk team.
Troubleshoot and support Windows 10/11 devices, printers, VoIP systems, and business-critical applications.
Administer and support Microsoft 365 services, including Exchange Online, Teams, OneDrive, and SharePoint.
Manage user accounts, security groups, licensing, Conditional Access policies, and Multi-Factor Authentication (MFA) within Microsoft Entra ID.
Administer and support Microsoft Intune, including device enrollment, application deployment, compliance policies, configuration profiles, and endpoint troubleshooting.
Administer and support Google Admin Console, including ChromeOS device support.
Manage endpoint lifecycle activities including provisioning, deployment, replacement, and retirement of devices.
Perform routine system maintenance, software updates, patch management, and endpoint compliance monitoring.
Troubleshoot authentication, device enrollment, connectivity, and cloud-service-related issues.
Document troubleshooting steps, solutions, and procedures within the Matrix42 ticketing platform.
Provide remote and occasional on-site support using approved remote support tools.
Collaborate with vendors, business departments, and senior IT staff to resolve complex issues.
Contribute to knowledge base documentation and continuous process improvement initiatives.
Mentor Tier 1 technicians and assist with technical development and troubleshooting best practices.
Participate in an on-call rotation for critical support incidents.

Required Qualifications:

3+ years of IT support experience, including at least 1 year in a Tier 2 Helpdesk, Service Desk, or Desktop Support role.
Strong experience administering and supporting:
Microsoft 365
Microsoft Entra ID
Microsoft Intune
Windows 10 and Windows 11
Networking fundamentals (DNS, DHCP, TCP/IP, VPN)
Experience managing user provisioning and deprovisioning, licensing, group memberships, Conditional Access policies, and MFA.
Experience with endpoint management, software deployment, and device compliance through Intune.
Familiarity with Google Admin Console.
Experience working with ticketing systems and documenting support activities.
Strong troubleshooting and problem-solving abilities.
Excellent verbal and written communication skills.
Exceptional customer service skills and a customer-first mindset.
Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
Positive attitude, strong work ethic, and willingness to learn.
Ability to work independently and collaboratively within a team environment.
High School Diploma or equivalent.

Preferred Qualifications:

Associate's degree in Information Technology, Computer Science, or a related field.
Microsoft Certified: Azure Fundamentals (AZ-900).
Microsoft 365 Certified: Endpoint Administrator Associate.
Microsoft Certified: Identity and Access Administrator (SC-300).
CompTIA A+, Network+, or Security+ certifications.
Experience supporting healthcare organizations and HIPAA-regulated environments.
Experience administering Chrome Enterprise devices.
Familiarity with ITIL practices and service management methodologies.

Quick Apply

Refine Your Search

it technician jobs in plano tx

IT Support Specialist II (Tier 2)

Technical Support Engineer III- Symitar Client Services Engineering (HTML/JavaScript)

Entry Level Customer Training Specialist – Traveling

Help Desk Technician

IT Desktop Support

Level 1 Help Desk Technician

IT Technician (Tier 1)

IT Support Specialist- Tier I (Weekend)

Support Engineer, IT

IT Support Specialist

Data Center NOC Technician 1 (Overnight Shift)

IT Help Desk Support - Part Time

Desktop Support Analyst - Irving, Texas (Hybrid)

IT Support Specialist- Green Brick Partners

IT Support Specialist

End User Support Technician

IT Support Specialist II

Computer Technician

Senior Desktop Support Technician

LAN Support Technician II

I want to receive the latest job alert for it technician in plano tx

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